Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
INFINITI of Birmingham
Hoover, AL
1,046 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves.
People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,046 reviews
April 10, 2020
Buying a vehicle All my communication was done electronically and over the phone. The staff wonderful, especially Josette Rice was professional and very efficient. I All my communication was done electronically and over the phone. The staff wonderful, especially Josette Rice was professional and very efficient. I mis communicated with her about the vehicle I wanted, she was so nice and said it was okay. She delivered my SUV to me and was very helpful and patient in giving me an awesome overview on how everything works . More
by taylor.martha.tina
Employees Worked With
Josette Rice, Julia Oden
April 10, 2020
Very professional team. Willing to do what it takes to win your business. I will continue to purchase from the team at Infiniti of Birmingham. Josette is great to work with and Joel the GM is very helpful win your business. I will continue to purchase from the team at Infiniti of Birmingham. Josette is great to work with and Joel the GM is very helpful in creating strong incentives to buy. More
by jim.w.conte
April 09, 2020
This was the easiest, fastest , and friendliest car buying experience we have ever had. Kyle was so excellent to work with and made the buying process seamless. buying experience we have ever had. Kyle was so excellent to work with and made the buying process seamless. More
by Brad V.
Employees Worked With
Kyle Roberts
April 07, 2020
A+ Team! Cam and Dana were amazing to work with! From start to finish they were both dedicated to making the purchase process seamless. They really made purcha Cam and Dana were amazing to work with! From start to finish they were both dedicated to making the purchase process seamless. They really made purchasing a new vehicle easy! I could not be happier with my new vehicle. More
by auchic06
Employees Worked With
Cam Doss and Dana Doniver
April 05, 2020
After looking around for months, I am very please with the service, vehicle, and my overall experience. I truly feel like I didn't just buy an infiniti but I signed into the Infiniti family. Kyle, Joel a the service, vehicle, and my overall experience. I truly feel like I didn't just buy an infiniti but I signed into the Infiniti family. Kyle, Joel and Dana were awesome! More
by perfectshaun7
April 03, 2020
Barry was wonderful to work with!! Barry was so helpful during my car buying process! He always responded quickly and provided great customer service! He was willing to work with me & h Barry was so helpful during my car buying process! He always responded quickly and provided great customer service! He was willing to work with me & help me make the best decision! I would highly recommend asking for Barry to help you with your car buying experience! More
by Morgan
Employees Worked With
Barry Brannon
April 03, 2020
Excellent Kevin McMillian made the buying experience much less stressful. He had everything related to the purchase of our new Q50 ready to go. The car. looked Kevin McMillian made the buying experience much less stressful. He had everything related to the purchase of our new Q50 ready to go. The car. looked great and culminated a great, overall experience. Thanks, Kevin! More
by rcarpenteramerican
April 01, 2020
Great dealership! This is the third car I have bought from this dealership. Josette worked very hard to find the exact QX80 that I was looking for. This is the third car I have bought from this dealership. Josette worked very hard to find the exact QX80 that I was looking for. More
by Chris P.
Employees Worked With
Josette Rice
March 31, 2020
Very helpful and friendly staff. The service here was amazing. Really had no negative experiences while trying to buy a used car from this dealership amazing. Really had no negative experiences while trying to buy a used car from this dealership More
by Miller
March 31, 2020
Josette and her team were great! Exceptional customer was shown throughout the entire process. I would highly recommend Josette to anyone in the business of shopping for a vehicle! shown throughout the entire process. I would highly recommend Josette to anyone in the business of shopping for a vehicle! More
by A. Griffin
