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INFINITI of Birmingham
Hoover, AL
1,009 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves.
People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,009 reviews
April 01, 2020
Great dealership! This is the third car I have bought from this dealership. Josette worked very hard to find the exact QX80 that I was looking for. This is the third car I have bought from this dealership. Josette worked very hard to find the exact QX80 that I was looking for. More
by Chris P.
Employees Worked With
Josette Rice
March 31, 2020
Very helpful and friendly staff. The service here was amazing. Really had no negative experiences while trying to buy a used car from this dealership amazing. Really had no negative experiences while trying to buy a used car from this dealership More
by Miller
March 31, 2020
Josette and her team were great! Exceptional customer was shown throughout the entire process. I would highly recommend Josette to anyone in the business of shopping for a vehicle! shown throughout the entire process. I would highly recommend Josette to anyone in the business of shopping for a vehicle! More
by A. Griffin
March 30, 2020
I just purchased an Infiniti QX50. Our sales person, Blake Temple was awesome. His professionalism & personality made it easy to purchase. He was a pleasure to work with. Blake Temple was awesome. His professionalism & personality made it easy to purchase. He was a pleasure to work with. More
by Angela Wilson
Employees Worked With
Blake Temple
March 23, 2020
Karen is knowledgeable, friendly and conscientious with her sales skills. This is the third vehicle we have bought from her. She is a top notch professional! her sales skills. This is the third vehicle we have bought from her. She is a top notch professional! More
by swisswhite
Employees Worked With
Karen Lloyd
March 21, 2020
Barry did an excellent job with our purchasing of our new 2020 QX50, especially during the Coronavirus outbreak!! It was a great experience. He was very knowledgeable about the vehicle features and took us 2020 QX50, especially during the Coronavirus outbreak!! It was a great experience. He was very knowledgeable about the vehicle features and took us thru them all and answered all our questions!! This is our second QX50 purchase and we love the new design and beautiful interior!!g More
by johncoburn
Employees Worked With
Barry Brannon, Julia Oden
March 21, 2020
We were very impressed with Regi Palmer’s hospitality and honesty. We appreciated his kindness and interest in ensuring our satisfaction. We are loving our QX80 and would recommend INFINITI of Birmingham and honesty. We appreciated his kindness and interest in ensuring our satisfaction. We are loving our QX80 and would recommend INFINITI of Birmingham and Regi to any potential prospects in search if a quality vehicle and superb service! More
by BBeard0127
Employees Worked With
March 21, 2020
Great INFINITI dealership. Reginald Palmer was our salesman and treated us like family. Presented multiple options for us to look at. Great Experience for first time INFINITI buyers. salesman and treated us like family. Presented multiple options for us to look at. Great Experience for first time INFINITI buyers. More
by Russell.shamburger
March 18, 2020
Everything was great this is our second car we are sold on Infiniti and we tell all our friends and family how great the service was. And yes we will be back on Infiniti and we tell all our friends and family how great the service was. And yes we will be back More
by wandadates
March 17, 2020
Josette was very kind and had a lot of patience with me. I will be recommending her to everyone I know who needs a car. I will be recommending her to everyone I know who needs a car. More
by D. Sparks
