INFINITI of Birmingham

Service-James Dyson James is awesome! He is a great guy and takes really good care of my car! He answers all of my questions and even took time to show me how to use mult James is awesome! He is a great guy and takes really good care of my car! He answers all of my questions and even took time to show me how to use multimedia in my car. More

Customer satisfaction is their #1 priority We have been going to this dealership to purchase our cars and have them serviced here for over 14 years and have been so completely satisfied. They We have been going to this dealership to purchase our cars and have them serviced here for over 14 years and have been so completely satisfied. They have such an experienced team in both the sales and the service department to guide you in your purchase and service on your vehicle. They know their cars and the sales staff do not pressure you regarding your purchase but ask questions to understand what you are looking for so that you are completely satisfied with your decision when buying a car. After your purchase, the service team is exceptional as well. They are experienced and fix your car so that any issues do not return. If you follow the service guidance, your vehicle will never leave you in a pinch. The team at this dealership work very well together. If you are looking for a dependable car to purchase or need to service the car you currently own, this group is who you need to see. More

Wonderful buying experience I recently purchased a used QX50 from INFINITI of Birmingham. Everyone I had contact with was beyond professional. Julia was my first point of contact I recently purchased a used QX50 from INFINITI of Birmingham. Everyone I had contact with was beyond professional. Julia was my first point of contact and texted me any information I needed before arriving for a test drive. Kevin was our sales rep and was such a pleasure. They even let us take the car to our house to make sure our large dog could fit in the cargo area. I felt taken care of and no pressure whatsoever. They were straightforward and down to earth. I had already had a good experience with their service department with my previous car so I felt comfortable coming back to them for a purchase. I am so glad I did and look forward to another experience with them in the future. Thank you! More

It was a pleasure working with Josette. During these difficult times in quarantine, Josette showed careful consideration regarding social distancing. She is super friendly and quick to respond to all m difficult times in quarantine, Josette showed careful consideration regarding social distancing. She is super friendly and quick to respond to all my questions. I absolutely love my new (to me) INFINITI Q50! More

My husband and I had a great experience at Infiniti of Birmingham. Our salesman Barry went above and beyond. Barry has great experience and was truly helpful. I will definitely tell anyone that’s looking Birmingham. Our salesman Barry went above and beyond. Barry has great experience and was truly helpful. I will definitely tell anyone that’s looking for a car to stop by and see him. I love my new car and couldn’t be happier. Everybody we meet was so helpful!! Also special thanks to Dana!! More

Great car buying experience with friendly people Blake and Dana were great to work with. I came in with a process and goal in mind and did not have to deal with any unwanted pressure to work on their Blake and Dana were great to work with. I came in with a process and goal in mind and did not have to deal with any unwanted pressure to work on their schedule or purchase anything I did not want. More

MY EXPERIENCE WITH CAR BUYING VERY PROFESSIONAL. IT WAS EASY WITH FRIENDLY AND KNOWLEDGEABLE STAFF MEMBERS. WILL RECOMMEND THIS COMPANY. I LOVE THE CAR, THE PRICE IS REASONABLE FOR VERY PROFESSIONAL. IT WAS EASY WITH FRIENDLY AND KNOWLEDGEABLE STAFF MEMBERS. WILL RECOMMEND THIS COMPANY. I LOVE THE CAR, THE PRICE IS REASONABLE FOR THE CAR. THANK YOU ALL More

My overall experience with Ms. Lloyd was gratifying. Fully satisfied with the purchase of my 2017 QX50. Karen was very friendly, helpful,, understanding, and informative. She was very knowledgeable abo Fully satisfied with the purchase of my 2017 QX50. Karen was very friendly, helpful,, understanding, and informative. She was very knowledgeable about the car and eager to show me how to operate it. More

Very professional team. Willing to do what it takes to win your business. I will continue to purchase from the team at Infiniti of Birmingham. Josette is great to work with and Joel the GM is very helpful win your business. I will continue to purchase from the team at Infiniti of Birmingham. Josette is great to work with and Joel the GM is very helpful in creating strong incentives to buy. More

Buying a vehicle All my communication was done electronically and over the phone. The staff wonderful, especially Josette Rice was professional and very efficient. I All my communication was done electronically and over the phone. The staff wonderful, especially Josette Rice was professional and very efficient. I mis communicated with her about the vehicle I wanted, she was so nice and said it was okay. She delivered my SUV to me and was very helpful and patient in giving me an awesome overview on how everything works . More