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INFINITI of Birmingham
Hoover, AL
992 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves.
People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 992 reviews
March 21, 2020
Great INFINITI dealership. Reginald Palmer was our salesman and treated us like family. Presented multiple options for us to look at. Great Experience for first time INFINITI buyers. salesman and treated us like family. Presented multiple options for us to look at. Great Experience for first time INFINITI buyers. More
by Russell.shamburger
March 18, 2020
Everything was great this is our second car we are sold on Infiniti and we tell all our friends and family how great the service was. And yes we will be back on Infiniti and we tell all our friends and family how great the service was. And yes we will be back More
by wandadates
March 17, 2020
Josette was very kind and had a lot of patience with me. I will be recommending her to everyone I know who needs a car. I will be recommending her to everyone I know who needs a car. More
by D. Sparks
March 10, 2020
Jason was really kind and helpful through the process it’s a great place to buy cars they will help you in anything you ask it’s a great place to buy cars they will help you in anything you ask More
by juan_f_23
Employees Worked With
March 07, 2020
I had a very pleasant experience our sales person Barry Brannon is a terrific person, who made us so comfortable. The manager was great also. Brannon is a terrific person, who made us so comfortable. The manager was great also. More
by blyoung940
March 06, 2020
Kyle Roberts was awesome! Enjoyed working with him. He was patient and helpful. He was resourceful. And went to great lengths to make our deal work in both of our favor. I recommend Kyle! was patient and helpful. He was resourceful. And went to great lengths to make our deal work in both of our favor. I recommend Kyle! More
by Mlozy
Employees Worked With
Kyle Roberts
March 06, 2020
qx60- Barry Brannon was great to work with. He found us the perfect QX60 for our family. He made the process super easy, and he didn't pressure us at all. Barry Brannon was great to work with. He found us the perfect QX60 for our family. He made the process super easy, and he didn't pressure us at all. He made sure we were completely satisfied, and continues to make sure we have everything we need for our suv. I would highly recommend this dealership. More
by sstanford
Employees Worked With
Barry Brannon
March 05, 2020
Looking for the Right Infinity QX70 Kyle Roberts helped us find the RIGHT Infiniti for us! He knew what we were looking for and kept us informed. Drove from Moss Point, MS to buy it. Kyle Roberts helped us find the RIGHT Infiniti for us! He knew what we were looking for and kept us informed. Drove from Moss Point, MS to buy it. More
by Bev & Wayne Dennis
Employees Worked With
Kyle Roberts
March 04, 2020
Blake did a wonderful job helping us find the vehicle and payment we were looking for. I would highly recommend this dealership. We will definitely want Blake to help us when buying our next vehicle. payment we were looking for. I would highly recommend this dealership. We will definitely want Blake to help us when buying our next vehicle. More
by Jackie Patterson
Employees Worked With
Blake Temple
March 03, 2020
Prompt Gar serviced as promised. Very nice people to deal with. The waiting area is well stocked with fresh pastries,coffee and cold drinks. James kept me in Gar serviced as promised. Very nice people to deal with. The waiting area is well stocked with fresh pastries,coffee and cold drinks. James kept me informed with work progress More
by lane2
Employees Worked With
James Dyson
