INFINITI of Birmingham

I was referred to Mrs. J. Rice. She was phenomenal and she made sure I made the best choice for myself. Thanks for everything Infiniti! The staff was very friendly too!! she made sure I made the best choice for myself. Thanks for everything Infiniti! The staff was very friendly too!! More

Easiest Car buying experience With the unprecedented issues of COVID-19. The dealership made my experience very comfortable. Julia sent several videos and answered several question With the unprecedented issues of COVID-19. The dealership made my experience very comfortable. Julia sent several videos and answered several questions prior to my arrival to test drive. Barry walked me through all the features of my new ride! More

My experience was exceptional working with Josette. She was very kind, professional, and has excellent cusomer service! I'm a Very satisfied customer!!! LaToya Wheeler was very kind, professional, and has excellent cusomer service! I'm a Very satisfied customer!!! LaToya Wheeler More

It was a pleasure dealing with Josette and everyone involved in the purchase of my new car. I highly recommend INFINITI of Birmingham! Joy D involved in the purchase of my new car. I highly recommend INFINITI of Birmingham! Joy D More

A Very Pleasant No Pressure Buying Experience This is my second vehicle purchase here within the past 5 years. I must say this was my best vehicle purchase experience I have had in years. Everyone This is my second vehicle purchase here within the past 5 years. I must say this was my best vehicle purchase experience I have had in years. Everyone was very friendly and seemed to work together and not in competition of each other. Over the past couple of years when I would bring my other Infiniti's in for service I woul always look around in the showroom and Karen Lloyd would always speak and strike up a general conversation and I felt like I really got to know her. Yes she is a salesperson and her job is ultimately to sell cars but she was genuine and never pressured me. With her what you see is what you get and I say that with the HIGHEST COMPLIMENT!!!. Also Kevin McMillion was the other salesperson I encountered as they were following all the necessary precautions for covid-19. He also is a no pressure person and I felt honored to have him helpng with my purchase as well. He made certain every one of my requests were met and both of them worked so well together when one wasn't available the other one was. I would also like to mention Jenae Bonner as well as Josh Glenn in service as they shown me excellent customer service after the sale. More

My experience with the dealership was an awesome one from start to finish! Their sales team is the best! I would definitely purchase from Infinity again. start to finish! Their sales team is the best! I would definitely purchase from Infinity again. More

Easiest Car buying experience Everyone went above and beyond making sure we were in and out of the dealership so we could get out of town. Will definitely buy from this dealership Everyone went above and beyond making sure we were in and out of the dealership so we could get out of town. Will definitely buy from this dealership again. More

Barry has been phenomenal. He has had so much patience of helping me find the right car. This dealership will work with you. They are the best Infiniti dealership in Alabama. Again, thank you Barry for all y helping me find the right car. This dealership will work with you. They are the best Infiniti dealership in Alabama. Again, thank you Barry for all your for all your patience and assistance. You rock! More

Service-James Dyson James is awesome! He is a great guy and takes really good care of my car! He answers all of my questions and even took time to show me how to use mult James is awesome! He is a great guy and takes really good care of my car! He answers all of my questions and even took time to show me how to use multimedia in my car. More

Customer satisfaction is their #1 priority We have been going to this dealership to purchase our cars and have them serviced here for over 14 years and have been so completely satisfied. They We have been going to this dealership to purchase our cars and have them serviced here for over 14 years and have been so completely satisfied. They have such an experienced team in both the sales and the service department to guide you in your purchase and service on your vehicle. They know their cars and the sales staff do not pressure you regarding your purchase but ask questions to understand what you are looking for so that you are completely satisfied with your decision when buying a car. After your purchase, the service team is exceptional as well. They are experienced and fix your car so that any issues do not return. If you follow the service guidance, your vehicle will never leave you in a pinch. The team at this dealership work very well together. If you are looking for a dependable car to purchase or need to service the car you currently own, this group is who you need to see. More