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INFINITI of Birmingham
Hoover, AL
1,027 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves.
People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,027 reviews
August 21, 2020
They are very professional and accommodating to your needs I highly recommend this dealership, they went above and beyond to make sure we were satisfied! needs I highly recommend this dealership, they went above and beyond to make sure we were satisfied! More
by hrrs_tywnd
Employees Worked With
Josette Rice, Julia Oden
August 20, 2020
Since the first day I inquired about my q50 Ms.Karen was very and helpful throughout this entire process!!! I really appreciate you and thanks so much!!! very and helpful throughout this entire process!!! I really appreciate you and thanks so much!!! More
by Wallace
Employees Worked With
Karen Lloyd
August 19, 2020
My experience was great. Jason was helpful with his knowledge of the car I wanted. He and his manager worked a fantastic deal that allowed me to purchase the car I have been wanting for over a year. knowledge of the car I wanted. He and his manager worked a fantastic deal that allowed me to purchase the car I have been wanting for over a year. More
by Robert
August 19, 2020
Karen is a awesome saleswoman. She is very dedicated to her job and provides excellent customer service. If you are in the market for a new car I highly recommend Karen at Infiniti of Birmingham. her job and provides excellent customer service. If you are in the market for a new car I highly recommend Karen at Infiniti of Birmingham. More
by Smith168740
Employees Worked With
Karen Lloyd
August 15, 2020
Great Salesperson! My overall sales experience was wonderful! Ms. Rice was extremely professional throughout my visit and offered the very best of care. She made buy My overall sales experience was wonderful! Ms. Rice was extremely professional throughout my visit and offered the very best of care. She made buying a car so pleasant. More
by Cynthiatjackson
Employees Worked With
Josette Rice
August 10, 2020
Thank you for being a great salesman.i enjoyed doing business with you cause have taken great care of me both time I purchased my cars have a bless day business with you cause have taken great care of me both time I purchased my cars have a bless day More
by bhorn0964
Employees Worked With
Karen Lloyd
August 08, 2020
Wonderful experience at Infiniti of Bham! Loved Karen Lloyd, Mark, Dana, and the whole staff. They answered all of our questions and made the car shopping experience very customer friendly. We will be re Lloyd, Mark, Dana, and the whole staff. They answered all of our questions and made the car shopping experience very customer friendly. We will be recommending them to all of our friends! More
by M. Downey
August 07, 2020
Great Service makes for an Excellent Shopping Experience 100% the easiest buying experience I have ever had. Karen and Dana made it fun, painless, fast, and easy. I got to enjoy all the excitement of buyin 100% the easiest buying experience I have ever had. Karen and Dana made it fun, painless, fast, and easy. I got to enjoy all the excitement of buying a new car with non of the typical headaches. They were both incredible to deal with. Highly recommend! More
by Kristin Jones
Employees Worked With
Dana Doniver, Karen Lloyd
August 05, 2020
I purchased a Q80. Blake and the rest of the Infiniti team were great to work with. I appreciated that I did not have to deal with any unwanted pressure or have work around their schedule. team were great to work with. I appreciated that I did not have to deal with any unwanted pressure or have work around their schedule. More
by donnacasey
Employees Worked With
Blake Temple
