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INFINITI of Birmingham
Hoover, AL
992 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves.
People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 992 reviews
July 21, 2020
Infiniti of Birmingham- honest and easy to deal with!!! Jason Dudley at Infiniti of Birmingham was super helpful and very attentive to our needs during our recent purchase. Both he and dealership there wer Jason Dudley at Infiniti of Birmingham was super helpful and very attentive to our needs during our recent purchase. Both he and dealership there were extremely professional. I recommend that if you are in the market for an Infiniti they be your only call. Thanks More
by rreedster
July 19, 2020
Kyle is a true asset to Infinity of Birmingham. He knows the product and has a great personality that really connected with my wife and me. His skills and friendliness helped us make the decision on the Inf the product and has a great personality that really connected with my wife and me. His skills and friendliness helped us make the decision on the Infinity QX50. More
by Kirk Hardy
July 17, 2020
Yes GOD Did It 🙌🏽 Blessings-Josette Rice, is an genuine & extraordinary sales rep. Thank you so much for your services. I Love My New Blessing!! 🥰 genuine & extraordinary sales rep. Thank you so much for your services. I Love My New Blessing!! 🥰 More
by Blessing
Employees Worked With
Josette Rice
July 17, 2020
I had a great experience buying my vehicle from this dealership. The employees were very friendly and helpful. I would definitely do business here again. dealership. The employees were very friendly and helpful. I would definitely do business here again. More
by Joe
Employees Worked With
Josette Rice
July 14, 2020
Everyone was soooo nice ! & really helped me get out of a bad situation. They did everything they could to help me. & I am in love with the vehicle they put me in. ❤️ bad situation. They did everything they could to help me. & I am in love with the vehicle they put me in. ❤️ More
by Mandalove1447
Employees Worked With
Kyle Roberts
July 13, 2020
Kevin was awesome to work with!! No stress, No hassle!! Kevin was awesome to work with. I am a repeat customer so I was not apprehensive about doing business with Infiniti of Birming No stress, No hassle!! Kevin was awesome to work with. I am a repeat customer so I was not apprehensive about doing business with Infiniti of Birmingham again. Kevin was informative and kept me abreast of exactly what I was looking for and in my price range. After ten years, I see that the same customer service is still a priority at Infiniti of Birmingham. Thank you Kevin for the efficient and courteous process you provided during my recent purchase. I am happy!! More
by Webb
Employees Worked With
Kevin McMillian, James Dyson
July 13, 2020
Kyle Roberts went above and beyond to help me find my car. He was very helpful and explained everything. He was amazing! Highly recommend Kyle if you are looking for a new car! car. He was very helpful and explained everything. He was amazing! Highly recommend Kyle if you are looking for a new car! More
by rrdesai93
Employees Worked With
Kyle Roberts
July 11, 2020
I have the utmost respect for these people of their excellent customer service and delivery service and the way they come right out front with everything about everything you can't go wrong excellent customer service and delivery service and the way they come right out front with everything about everything you can't go wrong More
by bcoby
Employees Worked With
Karen Lloyd
July 10, 2020
Karen was indeed a joy to work with. She went above and beyond to make sure that I was pleased with the vehicle. I will always be thankful for her help .Again thanks and great job Karen . beyond to make sure that I was pleased with the vehicle. I will always be thankful for her help .Again thanks and great job Karen . More
by gramblingtigers56
Employees Worked With
Karen Lloyd
July 09, 2020
Wonderful experience with Infiniti of B'ham My best car-buying experience in my 49 yrs on Earth. Our salesman, Regi Palmer, was very knowledgeable and helpful, without being pushy. He's as goo My best car-buying experience in my 49 yrs on Earth. Our salesman, Regi Palmer, was very knowledgeable and helpful, without being pushy. He's as good of a person as he is a salesman. He's someone I will want to buy cars from in the future. More
by Griff Tyndall
Employees Worked With
