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INFINITI of Birmingham

Hoover, AL

4.9
1,027 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves. People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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1804 Montgomery Hwy S

Hoover, AL

35244

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Showing 1,027 reviews

October 13, 2020

Kyle was very helpful in ansering all my questions. He never once pressured me into cars/options that didn't fit my needs. He made the car buying experience a very pleasant one. More

by lorie
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kyle Roberts
October 06, 2020

Cameron was very polite and knowledgeable of the Infiniti brand. I wasn't hassled and I'm loving my 2020 QX80! Will definitely refer this dealership and Cameron!! My experience waa great! The red bow was an More

by missjay_26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Doss
October 02, 2020

Kyled Roberts was extremely pleasant and helpful when I bought my Infiniti last month. He was knowledgeable and a joy to work with. We especially appreciated his "no pressure" approach, and my husband an More

by kayshackelfordhaigler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Roberts
September 26, 2020

JoJo was the BEST! She did everything she could to make it a smooth process. Dana was very nice and accommodating as well. Highly recommend JoJo! More

by Seibert92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josette Rice
September 25, 2020

Josette and the Dealership went out of their way to find the car I was looking for. It was a great experience from start to finish. More

by Jenn
Recommend Dealer
Yes
Employees Worked With
Josette Rice
September 24, 2020

Blake Temple made the purchase of our new car such a wonderful experience. I truly have never had anybody provide that kind of help and service. More

by stclankford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Temple
September 14, 2020

I have purchased a total of 3 vehicles from this dealership in the passed 11 years. It has always been a pleasant experience. Everyone involved from Sales, Finance and Service departments were great More

by jamie43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen Lloyd
September 13, 2020

Jason was knowledgeable and very helpful! He made my purchase a smooth experience! He should be one of the top salesmen at Infiniti of Birmingham!! More

by MrsMia1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Dudley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Doniver, James Dyson
September 09, 2020

It was indeed a pleasure working with Josette. Her knowledge as well as her pleasant and easy going nature made the process flow very smoothly. More

by SWright
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Doniver, Josette Rice
September 07, 2020

Your associates were very professional and answered all questions and was very helpful through the process, will definitely recommend to my family and friends. Th More

by dstein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josette Rice
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