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INFINITI of Birmingham

Hoover, AL

5.0
992 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves. People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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1804 Montgomery Hwy S

Hoover, AL

35244

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Showing 992 reviews

November 30, 2020

My salesperson was great. The finance department was great. Upper management was great. Overall, I had a great experience purchasing my new vehicle from dealership. More

by Cherry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Dudley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Dawson
November 28, 2020

Four years ago, we were in the market for an Infiniti and were run off because we are African-American. It was exhilarating to purchase our 3rd Infiniti; with Jason's professional, attentive, and thorough ca More

by Wattage
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Dudley
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2020

I first met Josette Rice in July 2020. I told Josette I first met Josette Rice in July 2020. I told Josette I needed to get several things handled before I would be buying a new car. Josette sent me em More

by d3bama
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josette Rice
November 20, 2020

Kyle Roberts was an excellent representative of your dealership. We enjoyed his knowledge about car that we were looking for. He had very good personality and was a good person. More

by jamesehl
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Roberts
November 18, 2020

The team and staff was amazing at Infiniti of Birmingham. They were very attentive to my needs and easy to work with. I highly recommend them. More

by Kristi
Recommend Dealer
Yes
Employees Worked With
Josette Rice, Jacob Byrd, Dana Doniver
November 16, 2020

Cameron Doss was an excellent sales consultant to work with on my purchase of a 2020 QX60. Very polite and knowledgeable which made the transaction smooth and enjoyable. Would highly recommend Cameron and More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron Doss
November 13, 2020

After my recent purchase of a 2016 Ford Rogue, I would like to express my appreciation and gratitude to Josette Rice and the team at Infiniti of Birmingham in Alabama for the professionalism during the p More

by sharonlsanders2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josette Rice, Dana Doniver
November 09, 2020

Jason Dudley and Dana were amazing. Jason went the extra mile making sure my mom understood the features in her new QX60! My mom deserves EXCELLENCE and thats exactly what these two delivered in making ou More

by Tei Green
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Dudley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Doniver
November 09, 2020

Jason took great care of me and my husband and spent a lot of time with us to make sure we got just the right car for me. I love it! More

by Lisa Byars
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Dudley
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2020

It was a pleasure working with Josette and the team at Infiniti Birmingham The car is awesome and we would deal with them again if we were in the area. More

by kgb30128
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JE was most helpful the day before getting us ready for the pickup , Josette Rice
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