
INFINITI of Birmingham
Hoover, AL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,009 reviews

This is my first Infiniti vehicle. Josette Rice made the process so much better. She was very helpful and knowledgeable. Thanks Josette for a great job. process so much better. She was very helpful and knowledgeable. Thanks Josette for a great job. More
I had been looking at vehicles for months and put off buying just because I dreaded the process. I went to Infiniti of Birmingham with great reservation. I got set up with Regi Palmer, a sales consultant buying just because I dreaded the process. I went to Infiniti of Birmingham with great reservation. I got set up with Regi Palmer, a sales consultant there. He was professional and immediately made me feel comfortable and not pressured. He was extremely friendly and pleasant to talk to. He just has a very easy disposition (you’ll know what I’m talking about when you meet him). I looked at other dealerships and quickly realized I needed to go back to Regi. Even the Sales Manager, Mark Mitchell, made a great impression on me. I would absolutely recommend working with those two guys! More
Second Infinity purchased from Josette. Highly recommend giving her a visit. Would like to see the purchase process move along a little quicker, but otherwise a good experience... giving her a visit. Would like to see the purchase process move along a little quicker, but otherwise a good experience... More
This is the first time I have ever purchased an Infiniti product. Jason Dudley made the process seamless. He was very knowledgeable about the unit I purchased and provided me with excellent customer serv product. Jason Dudley made the process seamless. He was very knowledgeable about the unit I purchased and provided me with excellent customer service. Jason was patient, kind and professional through out the entire process. More
The entire team at Infiniti of Birmingham delivered world-class customer service during my first purchase from the moment I submitted an online inquiry. Jacob Byrd ensured that I was well taken care of world-class customer service during my first purchase from the moment I submitted an online inquiry. Jacob Byrd ensured that I was well taken care of during my car search. Jacob was patient, kind, professional understanding and much more. The hospitality and dealership atmosphere is like nothing I have ever experienced, definitely exemplary. I would recommend anyone looking to purchase or lease an Infiniti, this is your place!! Thank you to the wonderful staff that made me process smooth and easy. Jacob is a wonderful salesman! More
This is my 3rd purchase with Infiniti, twice in Atlanta (Nalley) and once at Infiniti-Birmingham. I really appreciate the attention Kyle gave to my husband and me. His line of communication was always open (Nalley) and once at Infiniti-Birmingham. I really appreciate the attention Kyle gave to my husband and me. His line of communication was always open. His patience on the sale of my QX50 was impeccable. He was patient with us and kept us informed on everything step by step. When we arrived he quickly came out to greet us, called us by name, even though this was our first visual meeting. His knowledge of all the features was impressive. We look forward to another deal breaker with my daughter! Thank you again Kyle...You ROCK!!! More
Peter is a fantastic salesman!! He stayed in constant contact with us, and went above and beyond to help us purchase our truck!! He was friendly, laid back and extremely helpful!! contact with us, and went above and beyond to help us purchase our truck!! He was friendly, laid back and extremely helpful!! More
George made the buying process so easy and fast. We were in and out within 2 hours. Highly recommend him and Infiniti of Bhm. Great place!! in and out within 2 hours. Highly recommend him and Infiniti of Bhm. Great place!! More
Worked with Peter Smith who is an outstanding salesman. Friendly and professional. Always prompt to respond to questions and very knowledgeable about the car. Excellent. Friendly and professional. Always prompt to respond to questions and very knowledgeable about the car. Excellent. More

Very kind! Worked hard to earn our business. Busy day in the dealership slowed signing process but not sales associates fault. Overall great experience. Thanks! in the dealership slowed signing process but not sales associates fault. Overall great experience. Thanks! More