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INFINITI of Birmingham

Hoover, AL

4.9
1,009 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves. People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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1804 Montgomery Hwy S

Hoover, AL

35244

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Showing 1,009 reviews

March 23, 2021

This is my first Infiniti vehicle. Josette Rice made the process so much better. She was very helpful and knowledgeable. Thanks Josette for a great job. More

by Bfagin
Recommend Dealer
Yes
Employees Worked With
Josette Rice, Cleveland Moorer
March 23, 2021

I had been looking at vehicles for months and put off buying just because I dreaded the process. I went to Infiniti of Birmingham with great reservation. I got set up with Regi Palmer, a sales consultant More

by Sandy.holmes2014
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regi Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2021

Second Infinity purchased from Josette. Highly recommend giving her a visit. Would like to see the purchase process move along a little quicker, but otherwise a good experience... More

by Hotroll73
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Josette Rice, Dana Doniver
March 15, 2021

This is the first time I have ever purchased an Infiniti product. Jason Dudley made the process seamless. He was very knowledgeable about the unit I purchased and provided me with excellent customer serv More

by phicks
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Dudley
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2021

The entire team at Infiniti of Birmingham delivered world-class customer service during my first purchase from the moment I submitted an online inquiry. Jacob Byrd ensured that I was well taken care of More

by Nick Preston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Byrd, Dana Doniver, Cleveland Moorer
March 11, 2021

This is my 3rd purchase with Infiniti, twice in Atlanta (Nalley) and once at Infiniti-Birmingham. I really appreciate the attention Kyle gave to my husband and me. His line of communication was always open More

by electria.coleman
Recommend Dealer
Yes
Employees Worked With
Kyle Roberts
March 08, 2021

Peter is a fantastic salesman!! He stayed in constant contact with us, and went above and beyond to help us purchase our truck!! He was friendly, laid back and extremely helpful!! More

by OZDC024
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Smith
March 04, 2021

George made the buying process so easy and fast. We were in and out within 2 hours. Highly recommend him and Infiniti of Bhm. Great place!! More

by armalm9501
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Doniver, George "Tony" Mickens, Cleveland Moorer
March 01, 2021

Worked with Peter Smith who is an outstanding salesman. Friendly and professional. Always prompt to respond to questions and very knowledgeable about the car. Excellent. More

by TxBear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Doniver, Peter Smith
February 25, 2021

Very kind! Worked hard to earn our business. Busy day in the dealership slowed signing process but not sales associates fault. Overall great experience. Thanks! More

by Monica.drake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josette Rice
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