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INFINITI of Birmingham
Hoover, AL
1,009 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves.
People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,009 reviews
July 26, 2021
Regi Palmer is awesome and professional. He helped me and my husband to find the car I wanted to include the color. Paying attention to details means a great deal to me when I am purchasing a car. I am in th my husband to find the car I wanted to include the color. Paying attention to details means a great deal to me when I am purchasing a car. I am in the military away from home. Regi Palmer made sure he went the extra miles to make our experience shopping for a vehicle from a distance pleasant and stress free. Thanks Regi and Infiniti Birmingham for making this experience exciting and fun when shopping for a vehicle from a distance. I will be returning again. Maybe sooner than you think. Keep up the great and superb work!! Royzell and Sylvia Minger More
by minger4
July 24, 2021
Gene was a professional sales person. He was very knowledgeable about the different trim levels, which helped me make the right choice. He was also very patient with my endless questions. I truly bel knowledgeable about the different trim levels, which helped me make the right choice. He was also very patient with my endless questions. I truly believe he wanted to help me make the choice that was right for me. And he did just that. More
by MCCarter
July 18, 2021
BEST experience EVER buy a car! Tony was very personable and attentive to our needs and requests. He dotted all his “I”s and crossed all his “T”s. and got us exactly what we wanted. Thanks Tony! and attentive to our needs and requests. He dotted all his “I”s and crossed all his “T”s. and got us exactly what we wanted. Thanks Tony! More
by 2Haley
July 17, 2021
Infinity of Birmingham is the best. We just leased our second QX50 from them and it was so easy because of how they do business. Very personal and professional. second QX50 from them and it was so easy because of how they do business. Very personal and professional. More
by Jimsmoth6
July 16, 2021
Great service, fast turnaround, and knowledgeable/courteous advisers. The atmosphere is very clean and relaxing which makes the whole experience very pleasurable.I would highly recommen knowledgeable/courteous advisers. The atmosphere is very clean and relaxing which makes the whole experience very pleasurable.I would highly recommend this dealership to anyone. More
by airmaxtrax
Employees Worked With
Ruth Arellano
July 16, 2021
Tony is a professional, He understands how to listen to the customer, when to highlight the features of the vehicle and when to let the car buyer explore the vehicle on their own terms. My wife and I weren the customer, when to highlight the features of the vehicle and when to let the car buyer explore the vehicle on their own terms. My wife and I weren't looking to be sold a car, we were looking to buy a car which many in the car business just don't understand. After having gone to another dealership and being "helped" by a salesperson with an agenda, it was great to be cared for by Tony's professionalism. Buy your next vehicle from this man. Stacy Edwards More
by Stacy C
Employees Worked With
George "Tony" Mickens
July 15, 2021
Wonderful place to go. This was my husband and I first time visiting the dealership. I loved everything about it. I will definitely visit again. time visiting the dealership. I loved everything about it. I will definitely visit again. More
by Ambra
Employees Worked With
Q. Tanniehill, George "Tony" Mickens, Timberly Green
July 14, 2021
Jesse Bell provided a great customer experience in our purchase of a new Infiniti. This was our first time to purchase an Infiniti, and Jesse explained everything in great detail about the vehicle. We are purchase of a new Infiniti. This was our first time to purchase an Infiniti, and Jesse explained everything in great detail about the vehicle. We are very satisfied customers. More
by Shopper54
Employees Worked With
Jesse Ball
July 13, 2021
When I first walked up to Kyle Roberts. He greeted me with a smile, and I felt welcomed. Kyle was so nice,and very polite. He got me everything that I asked for plus some. I was very satisfied when I le with a smile, and I felt welcomed. Kyle was so nice,and very polite. He got me everything that I asked for plus some. I was very satisfied when I left the dealership. My opinion I had the best dealership person there. Anyone want to purchase a Infiniti go to Birmingham, Alabama and ask for Kyle Roberts he will take great care of you. More
by sandywhitfield
Employees Worked With
Kyle Roberts
July 13, 2021
I contacted Infiniti and was transferred to Peter. I explained what I wanted and expressed my interest. He communicated with me throughout the week and we discussed setting an appointment. I went into t explained what I wanted and expressed my interest. He communicated with me throughout the week and we discussed setting an appointment. I went into the dealership and everyone was so pleasant. Needless to say we were able to agree on a deal and the rest is history. Peter Smith, Mark and Timberly are awesome. Please, if you’re looking to buy, head to Inifiniti of Birmingham!! I love my NEW 2021 Infiniti 😁 More
by sdrutledge
