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INFINITI of Birmingham
Hoover, AL
1,009 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves.
People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,009 reviews
January 02, 2022
Joel, Mark, and Tony are great. Easy to work with, flexible and creative. I will continue to purchase from Infiniti of Birmingham. Jim C. flexible and creative. I will continue to purchase from Infiniti of Birmingham. Jim C. More
by jim.w.conte
December 14, 2021
My experience was outstanding! No pressure, great service, good deal and well informed salesman in Peter Smith! Peter did a great job of recognizing my needs and making the overall experience a painl service, good deal and well informed salesman in Peter Smith! Peter did a great job of recognizing my needs and making the overall experience a painless one. Would highly recommend you ask for Peter when you decide to make your next vehicle purchase! More
by Joebrown7124
Employees Worked With
Peter Smith
December 07, 2021
Blake Temple was a huge help in selecting the vehicle that is perfect for our family. He was a total professional in the way he dealt with us (a VERY important attribute for me), and guided us through th that is perfect for our family. He was a total professional in the way he dealt with us (a VERY important attribute for me), and guided us through the buying process with knowledge and understanding. If I find the need to purchase another vehicle in the future, I would head straight for Blake! He is definitely a credit to Infiniti of Birmingham. More
by genemartin46
November 29, 2021
I worked with Mark Smoak on the sale of my qx50 and he was so honest and helpful and worked with me on meeting my budget. Blake temple helped close the sale and i couldn’t have been happier! Thanks was so honest and helpful and worked with me on meeting my budget. Blake temple helped close the sale and i couldn’t have been happier! Thanks More
by jjoganic1973
Employees Worked With
Blake Temple, Mark Smoak
November 22, 2021
Regi Palmer was very patient and very kind to me doing this process, alway letting me know that he want to be happy. this process, alway letting me know that he want to be happy. More
by cvirginiaservice
Employees Worked With
November 10, 2021
I purchased a QX80 from Birmingham!! Tony was the salesman and he was super helpful and nice!! Tony was wonderful to work with!! I will definitely return to this dealership when I purchase my next ve salesman and he was super helpful and nice!! Tony was wonderful to work with!! I will definitely return to this dealership when I purchase my next vehicle!! More
by april.green
Employees Worked With
George "Tony" Mickens
November 07, 2021
I can’t say enough good things about Regi and the team at Infiniti of Birmingham. We bought a 400 Red Sport Q50 from them recently, and the experience was the best I’ve ever had purchasing a car. Even days Infiniti of Birmingham. We bought a 400 Red Sport Q50 from them recently, and the experience was the best I’ve ever had purchasing a car. Even days after we had purchased it, one minor item needed attention and Regi came to our house, picked up the car, got it working 100% and brought it back. With a full tank of gas. They’ve been great, and our next car I hope they have what we want so we can buy it from Infiniti of Birmingham! More
by michael.menk
Employees Worked With
November 05, 2021
Kyle was our salesman and he was nice and helpful. We found the car online & Tristan set us up with the appointment. Kyle explained the carfax and what it all meant. Timberly helped with buying an exten found the car online & Tristan set us up with the appointment. Kyle explained the carfax and what it all meant. Timberly helped with buying an extended warranty. My first time buying used was hopefully a success. More
by jennifermartin94
November 02, 2021
Just purchased my number 4 QX -80 from the Best Dealership with the best people I have ever done business with . Dealership with the best people I have ever done business with . More
by Reedenergyllc
