INFINITI of Birmingham

Just purchased my 3rd new vehicle from Infiniti of Birmingham, and I plan to purchase my 4th at some point in the future. The courteous and knowledgeable staff make the experience effortless and enjoy Birmingham, and I plan to purchase my 4th at some point in the future. The courteous and knowledgeable staff make the experience effortless and enjoyable. More

My wife and I visited Infiniti Birmingham recently in search of a new QX80 . Peter Smith was our sales associate and let me say he was the most knowledgeable and attentive associate we have ever had the search of a new QX80 . Peter Smith was our sales associate and let me say he was the most knowledgeable and attentive associate we have ever had the pleasure to be joined with during our buying experience. Before our test drive for my wife’s car he sat in the front passenger seat and spent 15 minutes going over all the nuances of the screen including apple play the navigation , radio and seat settings , cruise control etc etc. I’ve bought several cars and trucks over the years and never had this much attention to detail prior to putting the car in drive. The dealership as a whole was fantastic. We were offered water or sodas if needed and our comfort was a major concern of theirs during our whole time spent there. Peter gets 5 stars for his kindness. Professionalism and attention to detail and overall knowledge of the product! More

Dealership is always clean and well staffed with friendly professionals. Regi Palmer is always my go to for another car. professionals. Regi Palmer is always my go to for another car. More

Jason is very knowledgeable. He's passionate about his job. My experience with him was very easy. Thank you for your expertise He's passionate about his job. My experience with him was very easy. Thank you for your expertise More

Reginald Palmer was a great salesman. There was absolutely no pressure at all. He answered all of my questions and took the time to teach me some of the features of my car! There was absolutely no pressure at all. He answered all of my questions and took the time to teach me some of the features of my car! More

The facilities are poor and has poor access. They sell contacts on new cars that they don’t honor. The dealership avoids anyway possible whether its service coupons or maintenance contacts to They sell contacts on new cars that they don’t honor. The dealership avoids anyway possible whether its service coupons or maintenance contacts to avoid doing the right thing. I have owned or leased since the 1990s. The dealership has gone downhill. I wish there was another Infiniti dealership in the area. Honored the coupons. More

We went there in the rain and Tony Mickens didn’t let that stop him from providing us with professional and courteous service. He was patient with us and was very detailed in explaining what we couldn’t. that stop him from providing us with professional and courteous service. He was patient with us and was very detailed in explaining what we couldn’t. I have a very nice car and from start to finish it was truly a pleasure. More

Very clean, friendly and professional staff, I felt like a priority. I would recommend Infiniti of Birmingham and Tony Mickens for anyone car shopping!! a priority. I would recommend Infiniti of Birmingham and Tony Mickens for anyone car shopping!! More

Clean friendly courtesy and knowledgeable of break area was nice and clean and condiments were plentiful was nice and clean and condiments were plentiful More

Everyone at Infinity of Birmingham was friendly and professional. The service department had my wife's car ready in record time and even offered me a ride to and from my office. I have delt with Infini professional. The service department had my wife's car ready in record time and even offered me a ride to and from my office. I have delt with Infinity for over 14 years with two vehicles and have always been extremely satisfied each time I visited the sales or service departments ! More