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INFINITI of Birmingham
Hoover, AL
954 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves.
People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 954 reviews
October 08, 2021
Awesome place! Thanks to Jason for all of the help. I was able to purchase my dream car with no worries. able to purchase my dream car with no worries. More
by Chaggermaker
September 24, 2021
Wonderful FIRST time experience! Regi Palmer was EXCELLENT in providing DETAILED, GENUINE, and THOUROUGH service. He approaches the car sale as a MUTUAL transaction in which his GOAL is to meet you EXCELLENT in providing DETAILED, GENUINE, and THOUROUGH service. He approaches the car sale as a MUTUAL transaction in which his GOAL is to meet your car needs PRECISELY. I purchased a 2020 Ford Escape as my previous 1998 Chevy Malibu was on its last leg. Regi made sure I was within my budget YET still found an AWESOME car that is a TOTAL upgrade from my previous car. I hope to work with Regi again to purchase my sister's first vehicle. Customer Service is outstanding andReg's a very mannerable salesman. More
by tlee3175
September 09, 2021
I recently purchased my first infinity . Peter smith was so patient with me! I went in not knowing for sure what I wanted and he had so many suggestions and found me the perfect car . I would highly recomme so patient with me! I went in not knowing for sure what I wanted and he had so many suggestions and found me the perfect car . I would highly recommend this dealership and Peter. My son actually bought a car from Peter the day after I bought mine and Peter was so great with helping him. More
by sonyajones50
Employees Worked With
Peter Smith
September 04, 2021
Great people and overall solid experience! Highly recommend Kyle Roberts for a no pressure/knowledgeable sales experience. Will continue to recommend family and friends for sales and leasing needs. recommend Kyle Roberts for a no pressure/knowledgeable sales experience. Will continue to recommend family and friends for sales and leasing needs. More
by MelanieJSmith
Employees Worked With
Kyle Roberts, Timberly Green
September 02, 2021
Wonderful experience. All the staff was friendly and helpful. I was able to complete most of the transaction through online and telephone. They offered to deliver but I choose to pick up the vehicle ins helpful. I was able to complete most of the transaction through online and telephone. They offered to deliver but I choose to pick up the vehicle instead. Definitely recommend More
by OT
Employees Worked With
Other Employees :
Peter Smith, George "Tony" Mickens, Timberly Green
August 30, 2021
My husband and I recently purchased a QX 80 and our experience with Kyle was great! We both highly recommend him to anyone looking to buy. experience with Kyle was great! We both highly recommend him to anyone looking to buy. More
by NkAlston
Employees Worked With
Kyle Roberts, Timberly Green
August 20, 2021
I have bought multiple times from this dealership because they value service and aren't a high-pressure sales team. When my lease renewal came up recently, I decided to buy out the lease because I love my In they value service and aren't a high-pressure sales team. When my lease renewal came up recently, I decided to buy out the lease because I love my Infiniti and also because the dealership was willing to come to the table with an attractive offer. More
by iam@carlton
Employees Worked With
Jesse Ball
August 09, 2021
Customer service was amazing!! Tony made the deal happen. Couldn’t believe it. We drove off in our new QX50 very happy. Never had such a good experience buying a car. Thanks Tony! Couldn’t believe it. We drove off in our new QX50 very happy. Never had such a good experience buying a car. Thanks Tony! More
by Deb
