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INFINITI of Birmingham

Hoover, AL

4.9
1,009 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves. People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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1804 Montgomery Hwy S

Hoover, AL

35244

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Showing 1,009 reviews

September 15, 2022

Tony Michens was a very helpful and knowledgeable profesional sales consultant. Would gladly do business again with this dealership. More

by shanestphns.ss
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George "Tony" Mickens
Sep 17, 2022 -

INFINITI of Birmingham responded

Thanks for your praise and kind comments about Tony Mickens and Infiniti of Birmingham. We are always more than happy to assist you if anything else comes up. Take care!

September 12, 2022

If you are looking for a car, so see Regi. He's so patient and will spend as much time as you need helping you find the perfect car. He's also been very available post purchase and great at More

by Customer KC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regi Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

INFINITI of Birmingham responded

Your wonderful feedback and rating mean a lot to us. We're glad to hear you enjoyed your visit! Please don't hesitate to reach out if there's anything additional we can do for you.

September 10, 2022

Thank you Regi for everything from the begining to closing on the car. It’s my first time buying a car, and he’a very patient with us. If you buy a car from them, just look for Regi, makes you life a More

by tienthong
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regi Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

INFINITI of Birmingham responded

We appreciate your positive review about your recent experience with Regi Palmer and Infiniti of BHM! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 08, 2022

This dealership is highly recommended for their excellent customer service, customer care, knowledge and effective communication skills. More

by Ttowns
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dudley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regi Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2022 -

INFINITI of Birmingham responded

Thank you for taking the time to let us know how we did. If you have any further questions, please give us a call. We're always happy to help. We hope you have a great day!

September 06, 2022

Everyone at this dealership were welcoming and helpful. Tony recognized my need for a larger vehicle than the one I came in to test drive and took the time to go over my options and help me get on the wai More

by Kellie M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George "Tony" Mickens
Sep 10, 2022 -

INFINITI of Birmingham responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Infiniti Of Birmingham. We hope to be of service to you again in the future.

September 01, 2022

This dealership’s atmosphere was phenomenal. Every employee was very pleasant and warming. Great customer service from everyone especially my salesman Jason. He went above and beyond the call of More

by Ttowns
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dudley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2022 -

INFINITI of Birmingham responded

Ttowns, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 27, 2022

I met some awesome people here! Grace (in sales) stepped in on my deal and assisted with a smooth completion. I greatly appreciate her being easy to communicate with, reachable and More

by QX60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Temple, George "Tony" Mickens, Timberly Green, Grace Marshall
Aug 31, 2022 -

INFINITI of Birmingham responded

Thank you again for taking the time to let us know how we did. If you have any further questions, please give us a call. We're always happy to help. We hope you have a great day!

August 25, 2022

Sales, Finance, Sales Management were amazing! Best experience I have ever had buying a car (and I go through my share of new cars). Tony our Sales Rep made it so easy for us! We even drove over 3 More

by Amanda.arthur0218
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George "Tony" Mickens, Timberly Green
Aug 29, 2022 -

INFINITI of Birmingham responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience with George "Tony" Mickens at Infiniti Of Birmingham. If you have any further questions, please don't hesitate to reach out!

August 20, 2022

Tony is personable, attentive, and thorough. He listens to his customers’ wants and needs, and he helps them find the outcome that will be a win-win for the customer and the dealership! If you h More

by eldrla4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George "Tony" Mickens
Aug 24, 2022 -

INFINITI of Birmingham responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 15, 2022

This is my second Infiniti in less than two months. We love both of the cars and everyone that we had contact with at the dealership was great and very helpful. Our salesman, Peter Smith, did a great j More

by tkimbrough
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julius Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Smith
Aug 18, 2022 -

INFINITI of Birmingham responded

We are very happy Peter Smith and Infiniti of Birmingham could provide you with a positive experience! We're looking forward to your next visit with us.

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