INFINITI of Birmingham

The facilities are poor and has poor access. They sell contacts on new cars that they don’t honor. The dealership avoids anyway possible whether its service coupons or maintenance contacts to They sell contacts on new cars that they don’t honor. The dealership avoids anyway possible whether its service coupons or maintenance contacts to avoid doing the right thing. I have owned or leased since the 1990s. The dealership has gone downhill. I wish there was another Infiniti dealership in the area. Honored the coupons. More

We went there in the rain and Tony Mickens didn’t let that stop him from providing us with professional and courteous service. He was patient with us and was very detailed in explaining what we couldn’t. that stop him from providing us with professional and courteous service. He was patient with us and was very detailed in explaining what we couldn’t. I have a very nice car and from start to finish it was truly a pleasure. More

Very clean, friendly and professional staff, I felt like a priority. I would recommend Infiniti of Birmingham and Tony Mickens for anyone car shopping!! a priority. I would recommend Infiniti of Birmingham and Tony Mickens for anyone car shopping!! More

Clean friendly courtesy and knowledgeable of break area was nice and clean and condiments were plentiful was nice and clean and condiments were plentiful More

Everyone at Infinity of Birmingham was friendly and professional. The service department had my wife's car ready in record time and even offered me a ride to and from my office. I have delt with Infini professional. The service department had my wife's car ready in record time and even offered me a ride to and from my office. I have delt with Infinity for over 14 years with two vehicles and have always been extremely satisfied each time I visited the sales or service departments ! More

Tony Mickens was incredible to work with. Not pushy, kept in touch, found what I wanted. It was a great experience from start to finish. Not pushy, kept in touch, found what I wanted. It was a great experience from start to finish. More

Joel Garcia is a TRUE professional. In athletics, a truism is that the team(usually) takes on the personality of the coach. I’ve also seen this in the business world and is certainly In athletics, a truism is that the team(usually) takes on the personality of the coach. I’ve also seen this in the business world and is certainly the case at Infinity of Birmingham. From Joel to Mark to Blake and Shane to Mike Weeks…In EVERY interaction we have observed professionalism and treated with grace. Chip and Susan Burton More

Blake Temple was outstanding throughout our experience in buying a new car at Infinity of Birmingham. Without being pushy, Blake has stayed in touch with us for a long period of time before we decided to tr buying a new car at Infinity of Birmingham. Without being pushy, Blake has stayed in touch with us for a long period of time before we decided to trade our 2015 Infinity for a 2022 model. Blake and the whole team are really good at what they do AND seem to be really good people. You can not go wrong in choosing Blake Temple to help you learn about the Infinity automobile. Chip and Susan Burton More

Cameron Doss is the BEST! I recently purchased a new Infiniti Q60, and with me living out of State, I could not have asked for an easier experience. Absolutely nothing like I recently purchased a new Infiniti Q60, and with me living out of State, I could not have asked for an easier experience. Absolutely nothing like purchasing a vehicle in the past with hours and hours in the dealership. Cameron was just awesome, he was kind, patient, understanding and his communication was outstanding throughout the whole process I highly recommend Infiniti of Birmingham and most definitely recommend Cameron as your sales guy for your next vehicle purchase. More

From the first contact through the end of the sales transaction, superb customer service, bar none. The atmosphere and energy of the Sales Consultant, Peter Smith to the Internet Consultant, Finance R transaction, superb customer service, bar none. The atmosphere and energy of the Sales Consultant, Peter Smith to the Internet Consultant, Finance Rep and the Gen Manager, Mr. Mark Mitchell My wife and I felt valued and appreciated. The experience was truly remarkable to us. We just need to say thank you, Team Infiniti of Birmingham, AL. Definitely above and beyond Five Star!! More