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INFINITI of Birmingham
Hoover, AL
1,007 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves.
People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,007 reviews
December 31, 2024
Avery nice friendly honest patient funny respectful person to work with he really knows his job person to work with he really knows his job More
by Smith1308
December 31, 2024
A very nice friendly patient caring and funny place of business also very honest too business also very honest too More
by Smith1308
December 30, 2024
Pedro is great! He was very personable, informative and we enjoyed our experience with Infiniti! We will be back again! He was very personable, informative and we enjoyed our experience with Infiniti! We will be back again! More
by jillbertella
Employees Worked With
December 28, 2024
The employees are knowledgeable, professional and courteous. The process was seamless. Mr. Pedro, thank you! courteous. The process was seamless. Mr. Pedro, thank you! More
by rosalyndudley
Employees Worked With
December 17, 2024
I highly recommend Tiffany. .she was very pleasant to work with and very knowledgeable about the Infiniti QX60. Very nice young lady to talk with. .she was very pleasant to work with and very knowledgeable about the Infiniti QX60. Very nice young lady to talk with. More
by betty_eason
Employees Worked With
December 13, 2024
Tiffany was very knowledgeable and very helpful with the whole process from entering showroom to leaving the lot in my new 2025 QX80 every dealership needs a Tiffany. whole process from entering showroom to leaving the lot in my new 2025 QX80 every dealership needs a Tiffany. More
by dbrasfield
December 12, 2024
a year ago: July 2023 AGAIN! ! “OUTSTANDING, SIMPLY OUTSTANDING” Infiniti of Birmingham is a name you can trust and depend on! From sales to service to parts, all departments “EX ! “OUTSTANDING, SIMPLY OUTSTANDING” Infiniti of Birmingham is a name you can trust and depend on! From sales to service to parts, all departments “EXCEL” in customer service and satisfaction. I just purchased a 2023 Infiniti QX50 SPORT for my wife. I figured if I got a new 2023 QX60 Autograph Loaded, she deserves the same and when she saw the QX50 Sport she fell in love with it. My salesperson, Reginald Palmer, did an exemplary job, afterall it was only about a two weeks ago he sold me my new 2023 QX60 Autograph. He worked with us providing a smooth transition from the purchase of the vehicle, extended warranty options and even scheduling the 1st service appointment. “Regi” has gone “Above and Beyond” duty and excelled at hitting the bullseye on every checklist for customer service. He is truly an asset to the Infiniti of Birmingham Family. More
by ssvdav01
Employees Worked With
December 12, 2024
a year ago: July 2023 “OUTSTANDING, SIMPLY OUTSTANDING” Infiniti of Birmingham is a name you can trust and depend on! From sales to service to parts, all departments “EXCEL” in customer service and satisfa Infiniti of Birmingham is a name you can trust and depend on! From sales to service to parts, all departments “EXCEL” in customer service and satisfaction. I just purchased a 2023 Infiniti QX60 Autograph replacing my 2017 QX60 that I gave to my daughter to help with her growing family. I fell in love with the Autograph because of all the newer features. My salesperson, Reginald Palmer, did an exemplary job keeping me posted about available vehicles as they came into Infiniti of Birmingham. Over the nine months of working with “Regi”, he has become a friend. He worked with me providing a smooth transition from the purchase of the vehicle, additional accessories, extended warranty options and even scheduling my 1st service appointment. “Regi” has gone “Above and Beyond” duty and excelled at hitting the bullseye on every checklist for customer service. He is truly an asset to the Infiniti of Birmingham Family, and I am already talking to him about a 2023 QX50 for my wife. More
by ssvdav01
Employees Worked With
December 09, 2024
Jason Dudley was SO great to work with! He worked so hard for us and we appreciate all that he did. I bought my last car at this dealership and came back because I’ve been so happy with m He worked so hard for us and we appreciate all that he did. I bought my last car at this dealership and came back because I’ve been so happy with my car! Can’t say enough good things about them and especially Jason! More
by Naftelc
December 09, 2024
Tiffany was exceptional! She made my trip from Georgia worthwhile! My family was very impressed! She made my trip from Georgia worthwhile! My family was very impressed! More
by anearlybreakthrough
Employees Worked With
