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INFINITI of Birmingham
Hoover, AL
1,009 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves.
People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,009 reviews
February 18, 2023
Tony has been my salesperson for the last three vehicles I have purchased from Infiniti of Bham! He is very personal, professional and goes above and beyond to satisfy his customers! I have purchased from Infiniti of Bham! He is very personal, professional and goes above and beyond to satisfy his customers! More
by A. Griffin
Employees Worked With
Other Employees :
Julius Thomas , George "Tony" Mickens, Shane Perkins
February 15, 2023
Our experience with Infiniti of Birmingham was amazing! From the beginning, they worked with us on helping me get the car I wanted. Blake Temple was our salesman and he took great care of not only me and From the beginning, they worked with us on helping me get the car I wanted. Blake Temple was our salesman and he took great care of not only me and my husband, but he also took great care of my daughter as well! It was an awesome experience! More
by Heather C.
Employees Worked With
Blake Temple, Shane Perkins
February 15, 2023
The best service ever! They roll out the red carpet and so personable. I will forever be back will recommend them to everyone I know! They roll out the red carpet and so personable. I will forever be back will recommend them to everyone I know! More
by BrittneyP
Employees Worked With
Other Employees :
George "Tony" Mickens, Shane Perkins
February 14, 2023
FIRST CLASS ALL THE WAY. ..THIS IS MY 3RD NEW INFINITI, AND JOEL GARCIA HAS BEEN INCREDIBLE EVERY TIME...ALWAYS DELIVERED WHAT I WANTED, AND HIS SALES TEAM, EXPICALLY KEON PET ..THIS IS MY 3RD NEW INFINITI, AND JOEL GARCIA HAS BEEN INCREDIBLE EVERY TIME...ALWAYS DELIVERED WHAT I WANTED, AND HIS SALES TEAM, EXPICALLY KEON PETTWAY WAS GREAT TO WORK WITH !! More
by Jody
February 06, 2023
Very fair no pressure process. Very professional sales person. Very pleased with value for trade in. Very professional sales person. Very pleased with value for trade in. More
by Piliegm
February 01, 2023
The experience was easy and seamless. My sales representative was very professional. I would highly recommend. My sales representative was very professional. I would highly recommend. More
by ejpowers55
January 25, 2023
The perfect service experience ever for my wife's INFINITY QX60 .... I will give the dealer an A+ Amy was my service advisor and she is so good and could easily train people how to take care of c INFINITY QX60 .... I will give the dealer an A+ Amy was my service advisor and she is so good and could easily train people how to take care of customers. More
by patogletree
Employees Worked With
Amy- Service Advisor
January 17, 2023
The help was A1 and it was very fast, they have a great team and the cars are very clean. Put it like this, when I went to pick up the car, I couldn’t even recognize it. Lol “Blake” is the man and a great team and the cars are very clean. Put it like this, when I went to pick up the car, I couldn’t even recognize it. Lol “Blake” is the man and a great sale guy, I would give 6 stars if I could. Very happy and satisfied with my purchase highly recommend!! They will take care of you for sure. Put it like this, when you’re ready, go check this place out in Hoover, Al and tell them exactly what you’re looking for. They won’t let you down at all. More
by D. Bright
