Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
INFINITI of Birmingham
Hoover, AL
954 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves.
People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 954 reviews
August 07, 2022
Friendly and non-pushy. Smooth process. Went out of their way to help me get a good deal. Smooth process. Went out of their way to help me get a good deal. More
by bryan
August 05, 2022
Shane comes to mind each time I see or drive our new QX80 (the best we have ever had). Our experience will always be remembered Shane represents the Infiniti very well I am 69 and never in my life can I reme (the best we have ever had). Our experience will always be remembered Shane represents the Infiniti very well I am 69 and never in my life can I remember buying a vehicle in just one visit to a dealership. More
by cbigbee
Employees Worked With
Shane Perkins
August 04, 2022
Please have Tony Mickens help with finding the perfect vehicle for you. He's a wonderful salesman and he's very thorough! Infiniti of Birmingham is the place to go! vehicle for you. He's a wonderful salesman and he's very thorough! Infiniti of Birmingham is the place to go! More
by Ambra
August 02, 2022
I place a high value on excellent customer service and support. I was in the market for a QX60 CPO vehicle and had experience with this dealership. My recent purchase was facilitated by Cam Doss, Mark Mit support. I was in the market for a QX60 CPO vehicle and had experience with this dealership. My recent purchase was facilitated by Cam Doss, Mark Mitchell, and Timberly Green. This team provided a great purchasing experience from start to finish. More
by R Wilson
July 29, 2022
Very welcoming, professional and courteous. All members were very helpful every step of the way in our purchase All members were very helpful every step of the way in our purchase More
by Tim
July 26, 2022
Grace, the salesperson who sold me the car was FABULOUS! She was kind, low-key, and chill. That’s EXACTLY what I was looking for. I’ve dealt with bs car guys before and was prepared to leave before I got th She was kind, low-key, and chill. That’s EXACTLY what I was looking for. I’ve dealt with bs car guys before and was prepared to leave before I got there, just in case that was gonna happen again. Grace was super kind and efficient and made things happen as quickly as she could. She’s a treasure! Hope that you pay her well! More
by kristyipatterson
July 23, 2022
Fantastic experience. As painless as car buying can be. Our salesman, Cameron Doss, was fantastic. He wasn’t pushy, and he was extremely courteous and helpful. I would def As painless as car buying can be. Our salesman, Cameron Doss, was fantastic. He wasn’t pushy, and he was extremely courteous and helpful. I would definitely recommend for anyone considering a luxury car to shop here. More
by dickersonx3
Employees Worked With
Cameron Doss
July 22, 2022
Absolutely happy with our purchase! We were looking for a truck and within 24 hours we were talking with George”Tony” Mickens!! He made sure we had a smooth transactions and made it soo We were looking for a truck and within 24 hours we were talking with George”Tony” Mickens!! He made sure we had a smooth transactions and made it soooo easy. I will definitely be back the next go around! Thank you Tony!!!! More
by Mrs Toson
