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INFINITI of Birmingham
Hoover, AL
1,046 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves.
People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,046 reviews
August 23, 2023
I had the pleasure of having Shane as my salesperson. Shane was cordial and responsive with excellent knowledge about the automobiles. He was patient in responding to the many questions I had. It’s not Shane was cordial and responsive with excellent knowledge about the automobiles. He was patient in responding to the many questions I had. It’s not often that customer service exceeds expectations these days. Shane gets an A+. More
by Beverlybh2017
August 12, 2023
I had an exceptional car buying experience at the dealership, largely thanks to salesperson Tiffany. Her knowledge of the vehicles and willingness to listen to my needs made the process smooth and en dealership, largely thanks to salesperson Tiffany. Her knowledge of the vehicles and willingness to listen to my needs made the process smooth and enjoyable. She was patient, answered all my questions, and never pressured me. Tiffany’s professionalism and friendly demeanor made me feel confident in my decision. I left the dealership with a fantastic car and a lasting positive impression of the whole experience. More
by msanford989
August 09, 2023
I recently purchased a QX50 With the superior help of Tiffany Williams. Tiffany has been the most professional and well spoken salesperson I've ever encountered. She videoed my vehicle and her voice is g Tiffany Williams. Tiffany has been the most professional and well spoken salesperson I've ever encountered. She videoed my vehicle and her voice is great, very professional, well spoken and knew the vehicle very well. My overall experience with Tiffany and Infiniti of Birmingham has been great! I had the opportunity to tell her Boss this as well, that he got a good person when he got her. If you want a great vehicle, and Infiniti is the best, and you want the best service with great personality and professionalism-then you need to go see Tiffany Williams!! We love you..🥰 More
by rhondalgardner
Employees Worked With
Other Employees :
Shane Perkins
August 07, 2023
Regi was great and so helpful in explaining the features of the car. Timberly made everything easy. of the car. Timberly made everything easy. More
by susan.huffman
August 05, 2023
Hello. Mr. Pedro Moore sold me and my wife an Infiniti yesterday. It was the only time I have ever bought a car from a dealer, and a luxury car also. He was Mr. Pedro Moore sold me and my wife an Infiniti yesterday. It was the only time I have ever bought a car from a dealer, and a luxury car also. He was extremely nice and easy to talk too. Never felt pressured at all. It went super smooth. Will highly reccomend to friends/family. Thanks. Justin. More
by jmunited81
Employees Worked With
Pedro Moore. , Timberly Green
July 26, 2023
Shane was Great ! !! Hope to do business with him again soon !! Love everyone at Infiniti of Birmingham !! Hope to do business with him again soon !! Love everyone at Infiniti of Birmingham More
by steppo
July 18, 2023
Iinfinity service consult, Ruth is an asset to this Infinity Dealersip. Very informed, concerned and professional regarding her work and costumer concerns. Waiting area is comfortable and well stocked Infinity Dealersip. Very informed, concerned and professional regarding her work and costumer concerns. Waiting area is comfortable and well stocked with snacks and beverages which makes waiting a breeze. Thank you. More
by Cymauldin
Employees Worked With
Ruth Manzo-Arellano
July 16, 2023
I just purchased a vehicle from Infiniti of Birmingham and enjoyed the experience. The dealership team was helpful and focused on meeting our needs. Big Shout out to Regi Palmer. He was my sales associate and enjoyed the experience. The dealership team was helpful and focused on meeting our needs. Big Shout out to Regi Palmer. He was my sales associate during the process and provided amazing service and support during the buying process. Thank you, Regi for being a great associate and now a family friend. More
by corey.hebert
Employees Worked With
