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INFINITI of Birmingham
Hoover, AL
1,010 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves.
People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,010 reviews
March 25, 2023
My wife and I had a wonderful experience with Tiffany and the professional services that she gave us which led up to us purchasing a new vehicle after she took the time to show us what we were looking for it the professional services that she gave us which led up to us purchasing a new vehicle after she took the time to show us what we were looking for it was very helpful in making the decision that best fit what we were looking for.I would recommend anyone of my family’s and friends to talk to her if they are looking for a reliable and caring person that will put them first. More
by rickey811
March 22, 2023
The young man was very kind and Helpful. HE answered the questions and I can tell he is experienced with striving for the best for his HE answered the questions and I can tell he is experienced with striving for the best for his More
by abernathy1p
Employees Worked With
George "Tony" Mickens
March 18, 2023
We had a great experience at Infiniti. This is our second vehicle with them. Shane and Timberly were great to work with. This is our second vehicle with them. Shane and Timberly were great to work with. More
by Eric L Bennett Sr and Leslye B Bennett
Employees Worked With
Timberly Green, Shane Perkins
March 17, 2023
They were great, very knowledgeable and kind. They made me feel at home, treated me and my daughter like family They made me feel at home, treated me and my daughter like family More
by eubanksrichard02
March 13, 2023
Kwon was great at helping make a selection for a new car. He was patient and a very good listener. He was patient and a very good listener. More
by dburns823
March 09, 2023
Always treat great by Amy and other here at this dealership buying looking whatever service or the case maybe Amy is one of the greatest service person excellent service, she make sure that she let dealership buying looking whatever service or the case maybe Amy is one of the greatest service person excellent service, she make sure that she let you know what is going on with your car before the work on it and after what else maybe needed More
by Rburney
March 08, 2023
I had a wonderful experience buying my second Infiniti here. Tiffany was a pleasure to work with and answered all of my questions. The rest of the team made it easy as well and were very courteous. I hig here. Tiffany was a pleasure to work with and answered all of my questions. The rest of the team made it easy as well and were very courteous. I highly recommend Tiffany to meet your car buying needs! More
by rebeccav
Employees Worked With
March 07, 2023
Went in not knowing what I wanted. Walked out with a beautiful car of the floor thanks to Keon. Best car buying experience ever!! Everyone was so friendly and helpful. Would recommend Walked out with a beautiful car of the floor thanks to Keon. Best car buying experience ever!! Everyone was so friendly and helpful. Would recommend this place to anyone looking for an Infiniti experience of a lifetime!! More
by dlzealy
March 02, 2023
I am very pleased with my experience and working with Peter Smith made the difference for me and my wife in making the decision to buy. We could not have asked for more. Peter Smith made the difference for me and my wife in making the decision to buy. We could not have asked for more. More
by bcamp
Employees Worked With
Peter Smith
February 27, 2023
I had a very pleased with my experience! George "Tony" Mickens was a dream to work with! Infiniti really has a hidden gem with him!! Will definitely recommend him to all of my family!!! George "Tony" Mickens was a dream to work with! Infiniti really has a hidden gem with him!! Will definitely recommend him to all of my family!!! More
by RHONDA6305
