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INFINITI of Birmingham
Hoover, AL
954 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves.
People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 954 reviews
September 01, 2022
This dealership’s atmosphere was phenomenal. Every employee was very pleasant and warming. Great customer service from everyone especially my salesman Jason. He went above and beyond the call of Every employee was very pleasant and warming. Great customer service from everyone especially my salesman Jason. He went above and beyond the call of duty to ensure I was satisfied with the vehicle of my choice. This dealership is highly recommended!!! More
by Ttowns
Employees Worked With
August 27, 2022
I met some awesome people here! Grace (in sales) stepped in on my deal and assisted with a smooth completion. I greatly appreciate her being easy to communicate with, reachable and Grace (in sales) stepped in on my deal and assisted with a smooth completion. I greatly appreciate her being easy to communicate with, reachable and dedicated! More
by QX60
Employees Worked With
Other Employees :
Blake Temple, George "Tony" Mickens, Timberly Green, Grace Marshall
August 25, 2022
Sales, Finance, Sales Management were amazing! Best experience I have ever had buying a car (and I go through my share of new cars). Tony our Sales Rep made it so easy for us! We even drove over 3 Best experience I have ever had buying a car (and I go through my share of new cars). Tony our Sales Rep made it so easy for us! We even drove over 300 miles to get our car from this dealership! Best experience ever! More
by Amanda.arthur0218
August 20, 2022
Tony is personable, attentive, and thorough. He listens to his customers’ wants and needs, and he helps them find the outcome that will be a win-win for the customer and the dealership! If you h He listens to his customers’ wants and needs, and he helps them find the outcome that will be a win-win for the customer and the dealership! If you have to spend a Saturday looking for cars, do it with Tony! You’ll feel like you’re visiting with a friend while you search. More
by eldrla4
Employees Worked With
George "Tony" Mickens
August 15, 2022
This is my second Infiniti in less than two months. We love both of the cars and everyone that we had contact with at the dealership was great and very helpful. Our salesman, Peter Smith, did a great j We love both of the cars and everyone that we had contact with at the dealership was great and very helpful. Our salesman, Peter Smith, did a great job and tried to make sure we had a good experience. He's very knowledgeable and tried to do everything he could to make the purchase pleasant. More
by tkimbrough
August 10, 2022
Grace was very thorough and took time to listen to what I wanted and delivered! wanted and delivered! More
by Nancy
August 09, 2022
We had a great experience with Blake and all the Infiniti of Birmingham team throughout the process. of Birmingham team throughout the process. More
by GG
August 08, 2022
Very efficient and warm staff who made the buying process a great experience all the way around a great experience all the way around More
by matthew.leahey3
