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INFINITI of Birmingham
Hoover, AL
1,010 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves.
People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,010 reviews
July 26, 2023
Shane was Great ! !! Hope to do business with him again soon !! Love everyone at Infiniti of Birmingham !! Hope to do business with him again soon !! Love everyone at Infiniti of Birmingham More
by steppo
July 18, 2023
Iinfinity service consult, Ruth is an asset to this Infinity Dealersip. Very informed, concerned and professional regarding her work and costumer concerns. Waiting area is comfortable and well stocked Infinity Dealersip. Very informed, concerned and professional regarding her work and costumer concerns. Waiting area is comfortable and well stocked with snacks and beverages which makes waiting a breeze. Thank you. More
by Cymauldin
Employees Worked With
Ruth Manzo-Arellano
July 16, 2023
I just purchased a vehicle from Infiniti of Birmingham and enjoyed the experience. The dealership team was helpful and focused on meeting our needs. Big Shout out to Regi Palmer. He was my sales associate and enjoyed the experience. The dealership team was helpful and focused on meeting our needs. Big Shout out to Regi Palmer. He was my sales associate during the process and provided amazing service and support during the buying process. Thank you, Regi for being a great associate and now a family friend. More
by corey.hebert
Employees Worked With
July 10, 2023
I recently purchased a vehicle from this dealership. After submitted an online inquiry, Shane reached out to me and has was extremely helpful going forward. The entire process was easy and efficient. No After submitted an online inquiry, Shane reached out to me and has was extremely helpful going forward. The entire process was easy and efficient. Not only was Shane excellent, so was The account manager, Timberly. More
by iraquelpayne
Employees Worked With
Timberly Green, Shane Perkins
July 08, 2023
The absolute nicest employees from the front door to the back door. They made sure I got the absolute best deal and genuinely cared. Thank You Pedro Moore for a wonderful experience. back door. They made sure I got the absolute best deal and genuinely cared. Thank You Pedro Moore for a wonderful experience. More
by TGulledge
June 27, 2023
The moment we stepped out of the car we were greeted by Padro with a handshake and a smile. Took a tour through the dealership Visiting with a guest and car owner that had nothing but good things to say a Padro with a handshake and a smile. Took a tour through the dealership Visiting with a guest and car owner that had nothing but good things to say about Infiniti of Birmingham. The approval deal and experience the best I have ever experienced buying a new car! My new Infiniti was cleaned up filled with gas and we were on our way home. If you need a new car this is the place to vist More
by cdhsawyer
June 21, 2023
Regi Palmer was just great! ! He was very helpful in informing us about the QX 60 we were interested in, and very patient in instructing us in all it would do! Regi was a true ge ! He was very helpful in informing us about the QX 60 we were interested in, and very patient in instructing us in all it would do! Regi was a true gentleman at all times, and made our purchase a very pleasant one! More
by Mc.cadet
June 09, 2023
Mark & Tiffany took such great care of me and helped get me into the car of my DREAMS. Such a pleasant experience all around. The whole team was amazing. me into the car of my DREAMS. Such a pleasant experience all around. The whole team was amazing. More
by dsuttles1007
