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INFINITI of Birmingham
Hoover, AL
983 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves.
People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 983 reviews
November 26, 2024
Tiffany is great! She is so well informed and very thorough, but no high pressure which we appreciated. The whole experience was a pleasure. She was truly delightful t She is so well informed and very thorough, but no high pressure which we appreciated. The whole experience was a pleasure. She was truly delightful to work with. We love our new Infiniti and Tiffany! More
by Edmiston360
Employees Worked With
November 14, 2024
This was a great experience. We met Tiffany in 2023 She had not been with the dealership 30 days. We were so impressed that we committed to come back to her once we made the We met Tiffany in 2023 She had not been with the dealership 30 days. We were so impressed that we committed to come back to her once we made the decision. A year later when the time came, I went back to see Tiffany and closed the deal!! More
by NateDogg
November 06, 2024
We received amazing service and a great deal at Infinity of Birmingham. Malik was awesome! of Birmingham. Malik was awesome! More
by kayla7612
November 06, 2024
Excellent service from sales team from Malik to Luke and Julius. I hate a pushy sales person, and these guys where far from it! Completely laid back experience. I will definitely keep them in mind for our n Julius. I hate a pushy sales person, and these guys where far from it! Completely laid back experience. I will definitely keep them in mind for our next vehicle purchase. More
by jeremyhale87
November 01, 2024
Helpful, fair and accommodating. Enjoyed the experience. Definitely go back when I’m ready to purchase my next vehicle. Enjoyed the experience. Definitely go back when I’m ready to purchase my next vehicle. More
by 7jsnipes
October 30, 2024
Tiffany is amazing at what she does. The customer experience is what she cares about above all. Such a pleasure to deal with a car salesperson that sells service before cars! The customer experience is what she cares about above all. Such a pleasure to deal with a car salesperson that sells service before cars! More
by Green18
Employees Worked With
October 29, 2024
Working with Tiffany to purchase my vehicle was a pleasure, something not always experienced when car shopping. She was personal but very professional and went out of her way to demonstrate the feat pleasure, something not always experienced when car shopping. She was personal but very professional and went out of her way to demonstrate the features of the car. This was a make she usually does not deal with and she had to make extra effort to educate herself before she could educate me. Hope she is still there when I make the next trade. More
by nrunyan700
Employees Worked With
October 26, 2024
Over the past 3 years since I bought my car, the place has been great to bring my Infinity for maintenance. has been great to bring my Infinity for maintenance. More
by Steve
Employees Worked With
October 18, 2024
Pedro is absolutely fantastic and made the buying process incredibly easy from start to finish! Would highly recommend! incredibly easy from start to finish! Would highly recommend! More
by Alishastair
Employees Worked With
October 18, 2024
Had the best experience purchasing a vehicle today at Infiniti of Birmingham! Malik was so patient and knowledgeable! Highly recommend to your auto needs! Infiniti of Birmingham! Malik was so patient and knowledgeable! Highly recommend to your auto needs! More
by Bri Burns
