Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
INFINITI of Birmingham
Hoover, AL
972 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves.
People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 972 reviews
October 13, 2024
Malik was super helpful and great to work with. Highly recommend for your auto needs. Highly recommend for your auto needs. More
by Jacksonfve5
Employees Worked With
October 13, 2024
Tiffany Williams in sales is one of the best people's in sales i ever deal with,she made sure I was completely happy with my purchase more than anyone I ever deal with when purchasing a car,I highly recomme sales i ever deal with,she made sure I was completely happy with my purchase more than anyone I ever deal with when purchasing a car,I highly recommend her for your sales person at Infiniti of Birmingham More
by jamaljones0528
October 12, 2024
Had a very good experience purchasing a vehicle today at Infiniti of Birmingham. Great selection & professional employees. Infiniti of Birmingham. Great selection & professional employees. More
by Matt
October 10, 2024
We were extremely pleased with our recent transaction. Pedro Moore was clear, direct, anchor professional.. he treated us with kindness, patience, and respect. All other staff maintained the image. This i Pedro Moore was clear, direct, anchor professional.. he treated us with kindness, patience, and respect. All other staff maintained the image. This is our second purchase here. Service is outstanding and fairly priced. More
by stevehuffman
October 10, 2024
Tiffany was great to work with! Very knowledgeable and professional. We are very happy with our new car. A+ Very knowledgeable and professional. We are very happy with our new car. A+ More
by lisalee4321
October 07, 2024
Mr. Reginald was very helpful very prepared and this was the best car buying experience I’ve had the best car buying experience I’ve had More
by Lewisstephen935
Employees Worked With
October 07, 2024
My fiancé, Stephen, and I were on the hunt for our first vehicle together, and after two months of sifting through unrealistic offers, we decided to reach out to Reginald Palmer at Infiniti of Birmingham—wh vehicle together, and after two months of sifting through unrealistic offers, we decided to reach out to Reginald Palmer at Infiniti of Birmingham—who also happens to be my cousin. From the moment we explained our needs and budget, Reginald went above and beyond to exceed our expectations! His professionalism, attention to detail, and ability to truly listen were outstanding. We’re beyond thrilled with our purchase and can confidently say we’ve found our forever dealer. If you’re in the market for your next luxury vehicle, stop by Infiniti of Birmingham and ask for Regi—you won’t regret it! More
by Elizabethsjoy08
October 04, 2024
He has excellent service! ! I talk with him from the time I arrive til we left. He help set up app and good customer service ! I talk with him from the time I arrive til we left. He help set up app and good customer service More
by Pbritt
September 30, 2024
Tiffany was great to work with. Very easygoing and knowledgeable. She listened to our needs and answered all of our questions. Overall a very good experience. We would highly rec Very easygoing and knowledgeable. She listened to our needs and answered all of our questions. Overall a very good experience. We would highly recommend Tiffany to anyone looking for an Infinity. More
by thomasmillard
September 29, 2024
We had an exceptional experience with Infiniti of Birmingham. From our first contact to the last person we talked to, they were all courteous and professional. Thanks to Tristin, Jason, Malek, Mark a Birmingham. From our first contact to the last person we talked to, they were all courteous and professional. Thanks to Tristin, Jason, Malek, Mark and Luke! Y’all were the BEST! And, we LOVE our QX80!! More
by K.Moore
Employees Worked With
