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INFINITI of Birmingham
Hoover, AL
1,010 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves.
People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,010 reviews
December 19, 2023
Very friendly. Easy to buy from. Easy to work with and very knowledgeable. Great guy! Easy to buy from. Easy to work with and very knowledgeable. Great guy! More
by Kylee Sanders
Employees Worked With
December 19, 2023
Super nice guy. Easy to work with and very knowledgeable. Very helpful and understanding. Great guy! Easy to work with and very knowledgeable. Very helpful and understanding. Great guy! More
by lane.e.sanders
Employees Worked With
December 17, 2023
Ke’On provided top-notch service during my visit to Infiniti of Birmingham. He was very detailed with the explanation of every feature of the vehicle I was interested in and ensured I was comfortable w Infiniti of Birmingham. He was very detailed with the explanation of every feature of the vehicle I was interested in and ensured I was comfortable with the vehicle prior to my purchase. More
by TDupree
December 16, 2023
Great service provided by Ke’On Pettway. We came for a specific vehicle that we made an appointment for and he was ready to get us set up with a test drive. Smooth process! We came for a specific vehicle that we made an appointment for and he was ready to get us set up with a test drive. Smooth process! More
by JDupree
Employees Worked With
December 15, 2023
I came in test drove the car I wanted, we went over all the details and made a deal. I appreciate your time and friendly service. the details and made a deal. I appreciate your time and friendly service. More
by Jessicamatthews
December 15, 2023
If you are looking for car at Infiniti of B'ham, I would recommend Tiffany Williams, she was very nice and detailed. She answered all or questions and request about the cars we looked at. She made us feel recommend Tiffany Williams, she was very nice and detailed. She answered all or questions and request about the cars we looked at. She made us feel comfortable and never pressured us. One of the best salesperson I have worked with. More
by Badblood
Employees Worked With
December 14, 2023
The purchase experience at this dealership was seamless and pleasant. This will for sure become my go-to place for future purchases. and pleasant. This will for sure become my go-to place for future purchases. More
by chiquitah123
Employees Worked With
Other Employees :
Pedro Moore
December 11, 2023
KE’ON Pettway , he has been very nice and his kindness was very appreciated. His service was outstanding . Trecia was very appreciated. His service was outstanding . Trecia More
by Trecia Lee
Employees Worked With
December 08, 2023
My husband and I recently bought a QX80 from Infiniti Birmingham. Our salesman, Jason Dudley, was so great to us! He had made everything go so smoothly and he was straightforward. We are so happy with ou Birmingham. Our salesman, Jason Dudley, was so great to us! He had made everything go so smoothly and he was straightforward. We are so happy with our purchase and we will definitely recommend all of our friends and family to go see Jason if they need a vehicle! More
by Macy Kyle
Employees Worked With
December 07, 2023
I purchased an Infiniti QX60 from Infiniti-Hoover location. The purchase process was a great experience. Pedro Moore, was my sales consultant. He was very informative, polite and professional. He pro location. The purchase process was a great experience. Pedro Moore, was my sales consultant. He was very informative, polite and professional. He provided excellent customer service throughout the purchase process and beyond. He is always available to answer any questions or concerns. Pedro Moore displays an impeccable work ethic. During the process, I also became familiar with Julius Robinson, Sales Manager, and Mark Mitchell, General Sales Manager. Everyone that I interacted with positively enhanced the purchase experience. Essentially, Infiniti's reputation for exceptional service, is the reason that I chose to purchase there as opposed to any other dealership. More
by tericacrim22
Employees Worked With
Pedro Moore
