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INFINITI of Birmingham
Hoover, AL
1,046 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves.
People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,046 reviews
March 06, 2024
Keon was very professional and great. Took care of my grandma and I and got us a great deal on our new truck! Thank you Keon! Took care of my grandma and I and got us a great deal on our new truck! Thank you Keon! More
by Chelce0420
Employees Worked With
March 05, 2024
I love, love, love them! This is the fourth Infiniti I’ve owned and the second I’ve purchased from this dealership. They treated me like family and it was a totally painless This is the fourth Infiniti I’ve owned and the second I’ve purchased from this dealership. They treated me like family and it was a totally painless process. Tiffany is awesome!! She’s sweet and will take great care of you!!! I felt taken care of from the minute I walked in! More
by Teresa
Employees Worked With
Other Employees :
Shane Perkins
March 03, 2024
From the moment I walked in Ke’on took amazing care of every detail necessary to get me in the perfect fit. He guessed what I would drive off, and he was right on the money. I test drove the Q50 & Q60. It every detail necessary to get me in the perfect fit. He guessed what I would drive off, and he was right on the money. I test drove the Q50 & Q60. It was a hard decision but I am so happy with how informative he was. The best part of doing business with Ke’on was his attitude. I felt no pressure at all. He was respectful and so kind. Ultimately I went with the Q50. If you are looking for someone to give you the facts and friendly service without the pressure, ask for Ke’on! What a blessing!! More
by katietes03
Employees Worked With
March 03, 2024
From the first connection to the last piece of paperwork signed, my experience with the Infiniti of Birmingham team was amazing and by far the best I've ever had purchasing vehicle. A big THANK YOU to the e signed, my experience with the Infiniti of Birmingham team was amazing and by far the best I've ever had purchasing vehicle. A big THANK YOU to the entire team...we are so grateful! More
by mattcrane16
March 02, 2024
Great experience dealing with Tiffany! Very knowledgeable and professional! Loved working with her and love my QX60! Ask for Tiffany and you will get the best ! Very knowledgeable and professional! Loved working with her and love my QX60! Ask for Tiffany and you will get the best ! More
by kgblanks
Employees Worked With
March 02, 2024
Very professional and easy to work with . Would highly recommend . Very nice and clean showroom Would highly recommend . Very nice and clean showroom More
by No name
February 29, 2024
Once again Ms. Tiffany Williams has done Avery efficient and great job providing us with a pleasant car buying experience.Thanks once again ! Tiffany Williams has done Avery efficient and great job providing us with a pleasant car buying experience.Thanks once again ! More
by Thomashowze2563
February 28, 2024
Very pleased with our car buying experience! Infinity keeps us coming back and that speaks volumes! Infinity keeps us coming back and that speaks volumes! More
by Melanie.sanford
February 28, 2024
Mr. Pettway was very nice, knowledgable, and helpful. He greeted us when we first arrived and was with us every step of the process. I would highly recommend him if you’re looking for a vehicle!! greeted us when we first arrived and was with us every step of the process. I would highly recommend him if you’re looking for a vehicle!! More
by luevirda.miller
Employees Worked With
February 27, 2024
It’s not hard to write a review when you’re being honest. Keon never tried to force anything on me. From the time he approached me he was nothing but real. I appreciate all he did to get me in this car. He’s Keon never tried to force anything on me. From the time he approached me he was nothing but real. I appreciate all he did to get me in this car. He’s a man of Faith and a good salesman. But what I’m impressed about most he’s an even better person! More
by Reginald4454
Employees Worked With
