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INFINITI of Birmingham

Hoover, AL

4.9
1,010 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves. People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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1804 Montgomery Hwy S

Hoover, AL

35244

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Showing 1,010 reviews

December 28, 2023

Regi has been great since I began my process to purchase a new car. Always kind and courteous. Knowledgeable and helpful throughout the process. More

by Donna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Regi Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2023

This was a great buying experience. The salesperson Pedro Moore went about and beyond to see that we got the best deal under not so normal buying situation. He went over the options and More

by Moses Patterson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Perkins, Pedro Moore
Feb 01, 2024 -

INFINITI of Birmingham responded

Hi Moses Patterson! We're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care!

Feb 01, 2024 -

INFINITI of Birmingham responded

Hi Moses Patterson! We're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care!

December 28, 2023

We were looking for a 2020 Infiniti QX60 and Tiffany Williams was our sales rep. She was very polite and courteous and showed us the ones that were on the lot. We decided on a 2020 QX60 that was loaded More

by lsn0540
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tiffany Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

INFINITI of Birmingham responded

Hi Lsn0540, thank you so much for your positive comments about INFINITI Of Birmingham! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 27, 2023

Ke’on Pettway is a superstar! He went above and beyond to help me find the right vehicle for me. He was so knowledgeable about all of the vehicles. He and the team at Infiniti of More

by golden7726
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keon Pettway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Perkins
Feb 01, 2024 -

INFINITI of Birmingham responded

Golden7726, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future.

December 23, 2023

Salesmen do a really good job working with customers - taking test drives, valuing trade-ins and working through the car purchase process. More

by Latrell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Regi Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

INFINITI of Birmingham responded

Latrell, we're glad you had such a wonderful experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

December 22, 2023

Keon Pettway was very helpful his energy and was contagious very well spoken. Keon explained everything very thoroughly and helped me and my wife tremendously. I'll definitely mention him to all of More

by larhonelittle
Recommend Dealer
Yes
Employees Worked With
Keon Pettway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

INFINITI of Birmingham responded

Larhonelittle, we strive for 100% satisfaction, and it is great to see you had such a positive experience at INFINITI Of Birmingham. If you have any further questions, please don't hesitate to reach out!

December 21, 2023

This was the best car buying experience I have ever had. They were more than fair with my trade in. The sales staff are friendly and very helpful. More

by greenjeff2430
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Regi Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julius Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Perkins
Feb 01, 2024 -

INFINITI of Birmingham responded

Greenjeff2430, we're glad you had such a wonderful experience with us! We hope to be of service to you again in the future.

December 21, 2023

Mr. Pettway was patient and informative. Although I was only inquiring about the different options, he definitely makes me think about purchasing soon. He pays attention to detail and engages well with cus More

by two.mama0706
Recommend Dealer
Yes
Employees Worked With
Keon Pettway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

INFINITI of Birmingham responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at INFINITI Of Birmingham. Thank you so much again for your feedback! We hope you have a great day!

December 20, 2023

I purchased a certified pre-owned Q50 from Tiffany Williams in early October of this year and I could not have been more pleased with the entire transaction. Tiffany was friendly, knowledgeable, profe More

by Brandon Ridgeway
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiffany Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timberly Green
Feb 01, 2024 -

INFINITI of Birmingham responded

Brandon Ridgeway, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

December 19, 2023

Super nice guy very good sales rep! Made sure I knew everything about the vehicle before I drove 1 1/2 hours. He took time to send me a walk around video showing me all the details. More

by boxer2907
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Feb 01, 2024 -

INFINITI of Birmingham responded

Hi Boxer2907, thank you for taking the time to leave a review for us at INFINITI Of Birmingham. We're happy we could meet your expectations! We can't wait to see you again, have a great day.

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