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INFINITI of Birmingham
Hoover, AL
954 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves.
People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 954 reviews
September 15, 2023
Infiniti of Birmingham has done it AGAIN! I'm yet, another satisfied customer for the 2nd time! My Sales Rep. Keon Pettway and the Sales Manager Mark M. provided professional, friendly, & ex I'm yet, another satisfied customer for the 2nd time! My Sales Rep. Keon Pettway and the Sales Manager Mark M. provided professional, friendly, & exceptional Service! Very happy with my new QX80... ☺️ More
by ELCEE
September 13, 2023
Infiniti of Bham in my opinion is stellar in every way; integrity, honesty, will take responsibility for repairs when possibly should be on customer’s end; fair and above fair deals; doesn’t intend to chea integrity, honesty, will take responsibility for repairs when possibly should be on customer’s end; fair and above fair deals; doesn’t intend to cheat anyone but wants to make people happy and gain a good reputation. Quality treatment seems to be the goal; trade ins welcome. Their aim is to please the customer and treat them how they would want to be treated; the old golden rule treatment. More
by wandaehendrix
September 13, 2023
Tiffany was professional, caring and honest in that she wanted us to know exactly what we were getting with truthful details and wanted to be sure we were happy with what we were getting. Tiffany went abov wanted us to know exactly what we were getting with truthful details and wanted to be sure we were happy with what we were getting. Tiffany went above and beyond to accommodate any questions or requests we had. Tiffany is what Infiniti is about; integrity. More
by wandaehendrix
Employees Worked With
September 06, 2023
I love my new car. If you visit the dealership, ask for Tiffany. Friendly and very knowledgeable. She made a long visit seem like minutes. Loved her energy! If you visit the dealership, ask for Tiffany. Friendly and very knowledgeable. She made a long visit seem like minutes. Loved her energy! More
by Drea
September 06, 2023
Peter Smith is very knowledgeable and was very professional. Thank you for your willingness to answer all my concerns about purchasing a new car. professional. Thank you for your willingness to answer all my concerns about purchasing a new car. More
by priscilla.giles
Employees Worked With
Peter Smith
September 02, 2023
Tiffany was great. She took the time to explain everything and worked with us even after we got home, making sure we were pleased. We had a great experience with her. S She took the time to explain everything and worked with us even after we got home, making sure we were pleased. We had a great experience with her. She made it easy for us.. 😊 More
by curtisbush53
August 30, 2023
Pedro Moore made my car buying experience QUICK and easy! No haggle! He along with Timberly Green put my mind at ease about a few concerns that I had. Everything was done in a timely manner without any stres No haggle! He along with Timberly Green put my mind at ease about a few concerns that I had. Everything was done in a timely manner without any stress! Pedro worked diligently to make sure that my purchase with Infinity would be a great experience! I drove away in my CLEAN, newly purchased vehicle filled with a tank of gas! More
by Dee
Employees Worked With
Pedro Moore, Timberly Green
August 26, 2023
The best of the best! I will definitely be back for my next vehicle. Ke’on was awesome! I will definitely be back for my next vehicle. Ke’on was awesome! More
by Kim
Employees Worked With
August 23, 2023
I had the pleasure of having Shane as my salesperson. Shane was cordial and responsive with excellent knowledge about the automobiles. He was patient in responding to the many questions I had. It’s not Shane was cordial and responsive with excellent knowledge about the automobiles. He was patient in responding to the many questions I had. It’s not often that customer service exceeds expectations these days. Shane gets an A+. More
by Beverlybh2017
