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INFINITI of Birmingham
Hoover, AL
1,010 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves.
People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,010 reviews
January 24, 2024
It was excellent working with them. Peter was a great help getting us what we wanted from here. Best experience I have had with car dealership so far. Peter was a great help getting us what we wanted from here. Best experience I have had with car dealership so far. More
by JT
Employees Worked With
Peter Smith, Shane Perkins
January 17, 2024
We had a wonderful experience at Infiniti of Birmingham. Ke’on helped us purchase a certified used qx60 and was extremely knowledgeable and explained everything from financing to the CPO warranty. I would h Ke’on helped us purchase a certified used qx60 and was extremely knowledgeable and explained everything from financing to the CPO warranty. I would highly recommend them! More
by Beccarob9
January 13, 2024
Pedro Moore, Keon Pettway, Julius Robinson, Shane Perkins & Mark Mitchell made my experience extra ordinary!! & Mark Mitchell made my experience extra ordinary!! More
by jrenai117
Employees Worked With
Other Employees :
Shane Perkins, Pedro Moore
January 12, 2024
Tiffany Williams is the best! She was so helpful in helping me find the perfect fit. Mindful of our budget and safety concerns. This dealership has won me over. Very professional. She was so helpful in helping me find the perfect fit. Mindful of our budget and safety concerns. This dealership has won me over. Very professional. More
by amyhallman329
January 03, 2024
Great service! Best salesman ever … explained EVERYTHING perfectly and I am a 76 year old lady!!!! Ke’on has the best personality… made us comfortable as soon as we Best salesman ever … explained EVERYTHING perfectly and I am a 76 year old lady!!!! Ke’on has the best personality… made us comfortable as soon as we arrived and until we finalized our deal on our new Infinity! More
by pat
Employees Worked With
January 02, 2024
Great attitude knows what to do make you feel welcome down to earth. No pressure down to earth. No pressure More
by rjohnson
Employees Worked With
December 31, 2023
I had a great sale experience buying a car here! !! From picking the car all the way down to financing! Thanks !! From picking the car all the way down to financing! Thanks More
by Clarkinstalls76
Employees Worked With
December 30, 2023
Tiffany was very professional and knowledgeable about the vehicles. She went through every detail of the vehicle. I would highly recommend her. vehicles. She went through every detail of the vehicle. I would highly recommend her. More
by lwalters5272
Employees Worked With
December 29, 2023
Tiffany was courteous, polite and professional. Tiffany demonstrated excellence in her product knowledge and made our experience pleasant. Tiffany demonstrated excellence in her product knowledge and made our experience pleasant. More
by ajohn905
December 29, 2023
Transmission replaced at 70k in July. Felt it was starting to do same issues. Service consultant told me tech could find nothing wrong. Told me to drive and check back with them before 1 Felt it was starting to do same issues. Service consultant told me tech could find nothing wrong. Told me to drive and check back with them before 12k more miles from replacement mileage. Very courteous . More
by Gary
Employees Worked With
Crue
