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INFINITI of Birmingham
Hoover, AL
1,010 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves.
People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,010 reviews
February 29, 2024
Once again Ms. Tiffany Williams has done Avery efficient and great job providing us with a pleasant car buying experience.Thanks once again ! Tiffany Williams has done Avery efficient and great job providing us with a pleasant car buying experience.Thanks once again ! More
by Thomashowze2563
February 28, 2024
Mr. Pettway was very nice, knowledgable, and helpful. He greeted us when we first arrived and was with us every step of the process. I would highly recommend him if you’re looking for a vehicle!! greeted us when we first arrived and was with us every step of the process. I would highly recommend him if you’re looking for a vehicle!! More
by luevirda.miller
Employees Worked With
February 28, 2024
Very pleased with our car buying experience! Infinity keeps us coming back and that speaks volumes! Infinity keeps us coming back and that speaks volumes! More
by Melanie.sanford
February 27, 2024
It’s not hard to write a review when you’re being honest. Keon never tried to force anything on me. From the time he approached me he was nothing but real. I appreciate all he did to get me in this car. He’s Keon never tried to force anything on me. From the time he approached me he was nothing but real. I appreciate all he did to get me in this car. He’s a man of Faith and a good salesman. But what I’m impressed about most he’s an even better person! More
by Reginald4454
Employees Worked With
February 24, 2024
Keon was extremely instrumental and helpful in helping me to find the vehicle that I was looking for. He was with me through the entire process and was very professional and knowledgeable. He answered any qu to find the vehicle that I was looking for. He was with me through the entire process and was very professional and knowledgeable. He answered any questions that I had. More
by mblue25
Employees Worked With
February 23, 2024
The experience with Keon was amazing the whole process was quick and easy and he helped find the vehicle that fit me best . was quick and easy and he helped find the vehicle that fit me best . More
by D
February 19, 2024
Purchasing a car is a tedious experience. Mr Moore was very helpful and knowledgeable and tried to make the experience as seamless as possible. He patiently answered questions and wasn’t pu Mr Moore was very helpful and knowledgeable and tried to make the experience as seamless as possible. He patiently answered questions and wasn’t pushy, overall great customer service More
by Struss1
Employees Worked With
Pedro Moore
February 18, 2024
What a wonderful facility! ! Reginald was amazing!! He went out of his way to help us. We could not have asked for a better experience. ! Reginald was amazing!! He went out of his way to help us. We could not have asked for a better experience. More
by Pattivines1973
February 18, 2024
Codie Freeman was our salesman and he was fantastic! Just the right amount of knowledge about the brand and customer service! Codie and the team at Infiniti of Birmingham made our car leasing experience Just the right amount of knowledge about the brand and customer service! Codie and the team at Infiniti of Birmingham made our car leasing experience one in a million. I would highly recommend Infiniti of Birmingham the quality of vehicle and extras included in our lease made the choice of a QX50 extremely easy! Working with Shane in the Finance Dept was the best experience we have ever had with a dealership! Shop with confidence at Infiniti of Birmingham! More
by heather.teate
Employees Worked With
Shane Perkins, Codie Freeman
February 17, 2024
It was an outstanding experience doing business with Infiniti of Birmingham, I made an online purchase, and my sales representative, Mr. Moore made the buying process seamless. I would recommend this d Infiniti of Birmingham, I made an online purchase, and my sales representative, Mr. Moore made the buying process seamless. I would recommend this dealership for your next car buying experience. More
by deandonald
Employees Worked With
Shane Perkins, Pedro Moore
