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Hyundai of St Augustine - Service Center

St. Augustine, FL

4.7
692 Reviews

692 Reviews of Hyundai of St Augustine - Service Center

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March 15, 2024

Nice clean facility and everyone seemed friendly and willing to help in a nice way without being pushy More

by uckln13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Frickenstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

March 15, 2024

It was a very positive experience. This dealership service center will bring us back. Thank you. More

by sutherm1121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mirena Napier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

March 15, 2024

I have to rate this visit a 2, unfortunately. I was really disappointed that no one came to talk to me while I sat in the waiting room for almost an hour and a half. Come to find out, my car had More

by portvath
Recommend Dealer
No
Employees Worked With
Danny Torres, Danny Torres
Mar 15, 2024 -

Hyundai of St Augustine responded

My sincere apologies for the negative experience you had on your most recent service visit. I appreciate you bringing it to my attention so that my team and I can identify what went wrong in our process as it is clear that we didn't follow proper procedure. We sincerely appreciate your business and thank you for your understanding as we work to improve daily as an organization to better serve our valued guests. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

March 15, 2024

The service was quick and reasonable. Staff was friendly and professional. I highly recimmend them. More

by 92celkat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mirena Napier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Buddy Love, Sales, Tony DaSilva
Mar 15, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

March 14, 2024

Mirena needs a promotion and a huge pay raise Promote her and double her pay More

by sanfran1941
Recommend Dealer
Yes
Employees Worked With
Mirena Napier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mirena Napier
Jul 09, 2024 -

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. I am glad to hear you enjoyed working with Mirena, she is a valuable member of our team. We sincerely welcome appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

March 14, 2024

NO PROBLEMS! Very positive from arrival to departure All service personnel were EXCELLENT Especially appreciated the cleaning of my vehicle! More

by KRUSSOM0
Recommend Dealer
Yes
Employees Worked With
Justin Spurlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Spurlock
Jul 09, 2024 -

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

March 12, 2024

I love the new location and set up for service. All my concerns are always considered and taken very seriously by the service team. I want to especially commend Mirena for her professionalism and More

by ELIAVAZQUEZ16
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mirena Napier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating . I am glad to hear you enjoyed our new location, it was long overdue and we appreciated everyone's patience and understanding during construction. I am also glad to hear you enjoyed working with Mirena, she is a valuable member of our team. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

March 11, 2024

Diagnosed the issue right away and completed the repair without delay Had my car back in record time More

by Milehighbronco7
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Danny Torres, Danny Torres
Mar 11, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. I am glad the service team was able to address your concerns in a timely fashion. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

March 10, 2024

Always well taken care of She took care of me when I was originally being turned away for a nail in my tire. I was told to come back the nex morning. After already going 90 + miles and had to go another 90+ More

by clemensj98
Recommend Dealer
Yes
Employees Worked With
Tunde O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tunde O'Connor
Mar 10, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. I am glad Tunde was able to address your concerns, she is a valuable member of our team. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

March 10, 2024

Very helpful and quick to respond! I highly encourage getting in touch with her as she will make the process smooth, and headache free! More

by Hpetrey
Recommend Dealer
Yes
Employees Worked With
Madison Frickenstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

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