Hyundai of St Augustine - Service Center

It used to be amazing and the last few times I went , it took forever, they used to wash the car inside out when we do oil change, but now no more, impossible to reach the service department on the phone took forever, they used to wash the car inside out when we do oil change, but now no more, impossible to reach the service department on the phone , I forgot my charger tried to call , left several messages/ till this day nobody called me back. I had to call Germaine, the sale man to have him check for my charger. Honestly . I don’t think I’ll use the service department for in the future. More

Justin is quite possibly the worse service advisor ever. First off he talks so quiet it’s as if he’s in a library, you can hardly hear every other word. Second, he has no idea what he is talking about, on a First off he talks so quiet it’s as if he’s in a library, you can hardly hear every other word. Second, he has no idea what he is talking about, on a $50 part he says + labor I rounded it up to $500. How the xxxx is labor $450? Justin must be getting paid directly for the labor because that is out right xxxxxxxx. Also I came this Hyundai a month ago for an oil change package that includes all fluid top offs, now after a month I come back and find out I need brake fluid, that Justin wants to charge me $150 for. I asked him why wasn’t it topped off at the oil change, he responded with it’s only topped off if it’s needed. So what is when it’s needed? When it’s bare minimum brake fluid so instead of it being topped off it’s just nothing is going to be done at all. These service reps and this dealership is a scam and their mechanics are frauds. This dealership is the epitome of why people don’t trust dealerships. I wouldn’t recommend this Hyundai or any Hyundai to anyone after this place. Great job setting a terrible example for you franchise. More

They were quick, fixing my key pads and doing an oil change, in and out in under one hour. change, in and out in under one hour. More

excellent experience every time. Clean, efficient and i'm in and out! Everyone is super nice too. Clean, efficient and i'm in and out! Everyone is super nice too. More

Justin always is professional, attentive and knowledgable. Always a pleasure to work with. We have 3 cars he takes care of. knowledgable. Always a pleasure to work with. We have 3 cars he takes care of. More

Made appointment and arrived early. They were fast and efficient. Was done in 1 hour. They were fast and efficient. Was done in 1 hour. More

Mirena was very professional ,informative and accommodating in helping us getting our car serviced. Excellent service. accommodating in helping us getting our car serviced. Excellent service. More

I like the service I get when I go there. Sometimes I wonder why it takes an hour + to do an oil change. I don't like the fact that oil changes now include a +/-$15 mandatory Fuel additive. Sometimes I wonder why it takes an hour + to do an oil change. I don't like the fact that oil changes now include a +/-$15 mandatory Fuel additive. I drive an 8 year old car, it has performed well without the additive. Looks like a REVENUE ENHANCEMENT for the dealership! More

I think Hyundai of St Augustine is a well run dealership with a great service department with a great service department More

Justin went above and beyond for us in identifying a couple of noises in our tailgate. We appreciate his attention to detail and will continue working with him and St Augustine Hyundai. Thank you. couple of noises in our tailgate. We appreciate his attention to detail and will continue working with him and St Augustine Hyundai. Thank you. More