Hyundai of Kennesaw
Kennesaw, GA
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Recall I took my car in for an oil change and to get a brake light changed and after 45 minutes I get called to the desk to have them say there is a recall o I took my car in for an oil change and to get a brake light changed and after 45 minutes I get called to the desk to have them say there is a recall on my 2014 Sonata and I need to have my engine replaced. Now I am told this will take 6 to 8 weeks because they are short staffed. Next I am taken to Hertz for a rental car because they don't have any cars on the lot to give me. This is where I find out that Hyundai will only pay for a compact car and I am given a Nissan Versa that smells like someone chained smoked in it. I have to use this for 2 months? I sent an email to the dealership and told them how unhappy I was about this situation and I have received no response. They don't care. All I want is a comparable car to the one I own. A few days or even 2 weeks I could understand using the car they gave me, but 2 months? This is terrible customer service and I will never buy a Hyundai again and we own 2. More
Experienced Specialist! Kevin Shakur was my salesman at this dealership and he did a wonderful job helping me find the car I wanted. Kevin listened to my needs and explained Kevin Shakur was my salesman at this dealership and he did a wonderful job helping me find the car I wanted. Kevin listened to my needs and explained all of the features on the cars that was interested in test driving. I drove a couple of cars then decided on one I liked. After purchasing my new Hyundai Kevin made sure I was well versed about all of the features. Kevin made my experience very pleasant so I would highly recommend him to anyone looking to purchase a vehicle. More
First Time Hyundai Owner We were greeted at the dealership by Kevin Shakur and told him that we were interested in learning more about the Genesis. He took his time in explain We were greeted at the dealership by Kevin Shakur and told him that we were interested in learning more about the Genesis. He took his time in explaining all about the car and addressing our questions. On our second trip back to the dealership, we test drove the car and decided that this was the car for us. With Kevin and David's help, we put together a smooth transaction and drove the car home that evening. We would strongly recommend these two Hyundai specialists. More
Hyundai family I had a great experience purchasing my car, I knew exactly what I wanted and Sean made it happen! I have never seen a finance manager work so hard to I had a great experience purchasing my car, I knew exactly what I wanted and Sean made it happen! I have never seen a finance manager work so hard to get me an awesome deal!!! We'll be back for my daughter. More
Excellent experience with Nadia and Sean! This is the third vehicle we've purchased from this dealership, and we'll be back when we have the need again. From the first phone call, with Joanna This is the third vehicle we've purchased from this dealership, and we'll be back when we have the need again. From the first phone call, with Joanna, to watching our daughter drive her new car off the lot, it was a great experience. Nadia Madih was delightful, and made us feel like we, and more importantly, our daughter were in great hands. She was caring, sensitive, professional and efficient, and provided the perfect car-buying experience. Sean Kashani was extremely nice and professional and clearly wanted to get us the best deal possible. He listened to our needs, worked hard to meet them, explained everything clearly, and in our opinion, went the extra mile. Thank you Nadia and Sean! We will definitely recommend you and your dealership and we continue to be loyal customers! More
GREAT HYUNDAI DEALERSHIP! My husband and I were shopping for a hyundai vechile online for few weeks. We were told by a family member to check "truecars.com" to compare prices a My husband and I were shopping for a hyundai vechile online for few weeks. We were told by a family member to check "truecars.com" to compare prices and most dealerships would meet that price or even beat it!... So we found a vechile we liked at hyundai on Thorton Rd. We set up an appointment with them and every thing. The day before our appointment with Thorton road Hyundai of kennesaw texted me to let us know they could help us get the car we wanted or was interested in.. I told them I already had an appointment with the one one Thorton rd. The person named Alecia Deangelis from Hyundai of Kennesaw that texted me told me what if they could beat Thorton rd price of the same vechile I was interested in. I said ok so whats the deal, offer, and all that.. After she made an offer to me it totally changed my mind about wanting to go to hyundai of Kennesaw instead of Thorton rd. So I had texts going off for couple hours between THorton rd location and kennesaw location trying to compete each others prices over the same vechile my husband and I were interested in. Thorton Rd could not beat kennesaws deal!! so I had to drop Thorton rd and make the decision to go with Kennesaws offer! HOWEVER, the drive was about a hour and it was only reason why I had wanted to go to local one which thorton rd was near my home. I didnt like the drive of a hour getting there what if it does not go as expected or this or that... I AM SO GLAD my husband and I made the decision we went with Hyundai of kennesaw! A family member had informed me that Thorton rd location had MANY bad reviews anyway! When my husband and I got to hyundai of kennesaw dealership we were greeted quickly and was taken care of as soon we walked in the door!. All the people Hicham Kidari, Terry Bizzel, Kristen Williams, Alecia Deangelis, Sean Kashani were super helpful, were all super nice and all worked very hard to get us the vechile we wanted for the price that was offered!. My husband and I purchased a 2017 veloster value edition!. THE DRIVE WAS WORTH THE TRIP WITH THE KIND OF DEAL WE GOT! THANKS TO YOU ALL FOR GREAT SERVICE AND HARDWORK! I HIGHLY RECOMMEND hyundai of kennesaw! nice location! More
Helped us go from Lease to Ownership. Did wait quite awhile before receiving an associate to help us. Then not sure of her personality, but in the end she won us over with her willingness Did wait quite awhile before receiving an associate to help us. Then not sure of her personality, but in the end she won us over with her willingness to run the numbers with different cars and options. What started out as maybe a 3 star, ended up a 5 star. More
AWESOME! They were absolutely amazing working with me to get the car I love and at the best possible price ever! Thank you all so much! They were absolutely amazing working with me to get the car I love and at the best possible price ever! Thank you all so much! More
Completely Amazing This dealership was absolutely amazing. Parish Jordan, Sana Naheem and Sean Kashani help make buying my first car an incredible experience. They worke This dealership was absolutely amazing. Parish Jordan, Sana Naheem and Sean Kashani help make buying my first car an incredible experience. They worked with my price range, explained the costs and ins and outs of my vehicle, the contract, any warranties on my car. Overall it was a 10/10 experience and I would recommend them to anybody who is currently looking for a car. More
My new 2018 Elantra Sport Awesome job guys! I would totally recommend this dealership. Except for the fact that the sales manager was a Michigan fan.....😂😂€ Awesome job guys! I would totally recommend this dealership. Except for the fact that the sales manager was a Michigan fan.....😂😂😂 Sorry, had to put that in there. “Go Buckeyes” More