Hyundai of Kennesaw

I'm a repeat customer went from 2017 Elantra to a 2020 kona SEL. I work with Nadia she is very professional and made my buying experience the most pleasant ever. Great price. kona SEL. I work with Nadia she is very professional and made my buying experience the most pleasant ever. Great price. More

Got Me In and Out Quick. With Better Prices Than Competition Spotted this dealer once from the highway (I-75) and dropped in to have my tires rotated, before a long trip. Recently when it was time to have my Spotted this dealer once from the highway (I-75) and dropped in to have my tires rotated, before a long trip. Recently when it was time to have my transmission fluid flushed. I called around five different Hyundai dealership. This dealership, although about 40 miles from my house (the closest dealer is 5 miles), beat the other best dealers price by $40. They were actually $70 cheaper than the highest price dealer in the area. Drove over here, told them what I wanted and explained that I'm very anal about my cars and to take sure it wasn't washed by their automated car wash. Ymari, the service rep, listened intensely and got my service started. I had prepared to be at Hyundai of Kennesaw for at least two hours. But they were finished in just over one hour. I found a greasy smudge on my driver's seat (unacceptable). However Ymari, immediately said he would take care of it. He sent the car to detailing, where they not only removed the smudge, they hand washed the car as well. It was looooookin' good. So not only did I get good service at a better price than the competitors, my car came back looker shinier than I normally clean it. They are too far for me to drive for small service like an oil change, but they are number one on my list for bigger jobs, as long as their prices stay competitive. More

Purchased a new car that has a lot of problems To make a long story short, I'm going to try not to go into a lot of detail. We purchased a NEW 2018 Hyundai Elantra GT HATCHBACK on July 3, 2019. We To make a long story short, I'm going to try not to go into a lot of detail. We purchased a NEW 2018 Hyundai Elantra GT HATCHBACK on July 3, 2019. We had it about two weeks when I noticed the hatchback handle was cracked and cracking. A little while after that I washed it. I couldn't push the cloth smoothly over the paint. I noticed tiny black spots all over the hood while looking at that I saw damage to the lip of the hood, where it meets the washers. I was so mad. It is very long and it has been repainted along with a dime sized chip at the passengers backdoor. I had also taken pictures from all over the car. I blew them up and got madder. Not only were there black pimply spots in the paint, there was rust! All over my car. I didn't know really what to do. I called Hyundai Corp. I had to go get it services at a Hyundai dealer close to me. Kennesaw is about 80 miles from me. Angelica is from Corp I let her talk to the service manager. He told her everything that was wrong so she asked me what I wanted to do? I said I don't want it. She replied I would have to be bump up to another rep. Angelica also told me about the driver's side door handle coming off and on. That they had fixed it. None of this information was told to me at any time BEFORE I purchased this "NEW" car. I was denied my request. I called Hyundai Corp to start a second case and was told I had to contact the dealership where it was purchased. So, I did. They now have my car. Its been 4 weeks and 1 day. I have called to get information. Nobody can seem to tell me anything. I really wish they would take the car back and return all my money including the payments we have made. The car was damaged and depreciated before we drove it off the lot. Also this damage was in hard to see places. People that we dealt with in person or by phone: Lavelle Preston, Sales Consultant, Mark Mathis, Sales Manager, Mike, Service Manager, and Jim Lambert, Service Director. I would like to thank Jim for blaming us with all this damage. Now I guess you have seen a "NEW" car that probably needs more then clay barring. More

OUTSTANDING I only have one comment to make, I have purchased and had serviced 7 automobiles from them with their Kevin Shakur, and all dealings have been OUTSTAN I only have one comment to make, I have purchased and had serviced 7 automobiles from them with their Kevin Shakur, and all dealings have been OUTSTANDING in every respect. More

Horrible service from Finance I went to buy a new car and Ray was the sales guy that helped me and he was super helpful throughout the whole process. The problem was with Hassan Na I went to buy a new car and Ray was the sales guy that helped me and he was super helpful throughout the whole process. The problem was with Hassan Naem from finance. We thought we were getting a good deal for what we asked and he made us sign papers and assured us that everything would be mailed directly to us. Come to find out two weeks later that the monthly payment was higher than what we agreed and he charged us for something we agreed it was going to be complimentary. By the time we got the papers it was too late to change anything, he then refused to talk to me directly after talking on the phone and confronting him about what he did and the store thought that they would fix a $4,000 issue with $300 credit in the store. This was dirty business and completely unethical from his part, not to mention the lack of respect towards me after I confronted him. Very disappointed in the overall handling of the situation. Would not recommend. More

Horrible Service Department I took my 2016 Hyundai Sonata in on March 4th because it was smoking bad every morning and losing oil very bad. They told me that they couldn't "dupl I took my 2016 Hyundai Sonata in on March 4th because it was smoking bad every morning and losing oil very bad. They told me that they couldn't "duplicate" the smoking and recommended an oil change and also said I needed rear brakes. On April 20th my motor went out!! They charged me $195.00 for absolutely nothing! I called and emailed the Service Department after getting my car back and saw it was still doing what I took it in for. NOT ONCE did I get a response. Horrible, Horrible service and I would not recommend them to anyone!! More

Easy and not too rushed They made the process simple, but still took the time to make sure I fully understood every aspect of buying my car. Very pleasant process! They made the process simple, but still took the time to make sure I fully understood every aspect of buying my car. Very pleasant process! More

Recall I took my car in for an oil change and to get a brake light changed and after 45 minutes I get called to the desk to have them say there is a recall o I took my car in for an oil change and to get a brake light changed and after 45 minutes I get called to the desk to have them say there is a recall on my 2014 Sonata and I need to have my engine replaced. Now I am told this will take 6 to 8 weeks because they are short staffed. Next I am taken to Hertz for a rental car because they don't have any cars on the lot to give me. This is where I find out that Hyundai will only pay for a compact car and I am given a Nissan Versa that smells like someone chained smoked in it. I have to use this for 2 months? I sent an email to the dealership and told them how unhappy I was about this situation and I have received no response. They don't care. All I want is a comparable car to the one I own. A few days or even 2 weeks I could understand using the car they gave me, but 2 months? This is terrible customer service and I will never buy a Hyundai again and we own 2. More

Experienced Specialist! Kevin Shakur was my salesman at this dealership and he did a wonderful job helping me find the car I wanted. Kevin listened to my needs and explained Kevin Shakur was my salesman at this dealership and he did a wonderful job helping me find the car I wanted. Kevin listened to my needs and explained all of the features on the cars that was interested in test driving. I drove a couple of cars then decided on one I liked. After purchasing my new Hyundai Kevin made sure I was well versed about all of the features. Kevin made my experience very pleasant so I would highly recommend him to anyone looking to purchase a vehicle. More