Hyundai of Kennesaw
Kennesaw, GA
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I want to thank Johnathon for his great service that he provided. I feel that he went above my expectation. He keep me informed of when to bring the vehicle in and the process that would be taken. He pr provided. I feel that he went above my expectation. He keep me informed of when to bring the vehicle in and the process that would be taken. He provided me with a loaner and said it could take a few days or a few hours, but until they actually got into the vehicle to diagnose he could not give me a definite answer. Thank Johnathon for his expertise on my vehicle. Once they completed the service he show me what they fixed and how to operate the system. Thank you again. He is the Genesis expert. His experience is above all I have had the pleasure to deal with and I have had various vehicle, he is above the rest. More
Great dealership! Glen Bryan was so friendly, professional, knowledgeable and patient. The whole team that helped us: Glen, John and Mohammed has cleared my dread of Glen Bryan was so friendly, professional, knowledgeable and patient. The whole team that helped us: Glen, John and Mohammed has cleared my dread of car buying. Everyone we met there was friendly. The Kennesaw showroom is attractive and have a comfortable lounge area. Hyundai has so many vehicles to choose from and the standard options can't be beat. You have to see for yourself, Ask for Glen, you won't be disappointed. We went in for 1 new car we came out with 2, a 2023 Venue and a 2023 Tucson Limited. R.R. More
Hyundai of Kennesaw, we have never had a better car buying experience. Our sales team, Glen, John and Mohammed were great, the best. In fact the receptionist and everyone we met there was friendly an buying experience. Our sales team, Glen, John and Mohammed were great, the best. In fact the receptionist and everyone we met there was friendly and professional. Nice and comfortable showroom and lounge area. More
Worst place ever! ! Don't ever bring your car in for service, they lie and does not provide honest feedback instead they make you pay on services that doesn't even fix ! Don't ever bring your car in for service, they lie and does not provide honest feedback instead they make you pay on services that doesn't even fix the issue you originally came in for. Advisors here at the dealership that I have come across such as Brooke and McGraw who is no longer there are husband and wife from what I told. Imagine that! Customer service is poor. Not at all apologetic to what was done no compensation of any sort. Don't trust the folks here. Always get a second opinion on any work that is done on your car. More
Great customers service always happy To help the customer. I was informed Throughout my service appointment. I was pleased with the exceptional customer service that I received. customer. I was informed Throughout my service appointment. I was pleased with the exceptional customer service that I received. More
Great Experience with Destin and the Genesis Team! A family environment! Destin went above and beyond to make sure i got the car i wanted!! A family environment! Destin went above and beyond to make sure i got the car i wanted!! More
Very poor service. My engine died at about 90,000 miles. Check engine light never came on - all oil changes and services done since we bought the car at 34,000 miles. T My engine died at about 90,000 miles. Check engine light never came on - all oil changes and services done since we bought the car at 34,000 miles. The cost was going to be $14,000 to us. They would not give us a loaner car for a while and would not work with us financially. A manager, Joe, said he could write an appeal to Hyundai corporate for $400 but we would most likely lose because we were not under warranty. I asked him how long a Hyundai engine should last and he said it could last 20,000 or 200,00 - no way of knowing. He would not work with us in any financial way other than saying he could try to get us into a new car and roll our balance into our purchase. I find it unacceptable that he refused to appeal to Hyundai corporate on our behalf, and that he would not provide a loaner car while we figured out our options. This was not my first poor service incident with Hyundai of Kennesaw. More
Nadia was the absolute best. She is truly there to help you have the best car buying experience. I went to several dealerships and she was by far the best, honest, most knowledge She is truly there to help you have the best car buying experience. I went to several dealerships and she was by far the best, honest, most knowledgeable sales woman with no hidden agenda. More
Mr Paul Godownski (sp) helped my daughter and I with her first car buying experience. We were in once and came back a couple months later to really see what was in her budget. He was kind and patient. He we first car buying experience. We were in once and came back a couple months later to really see what was in her budget. He was kind and patient. He went over all safety features as well as phone setup and I think his service was wonderful. My daughter bought her first car on her own and I had bought her previous car there. Return car buyer says a lot. Thank you for your help Paul More
I was referred to Nadia from my mechanic. I have been in the car business before and I let her know I would be fair but I am not going to deal with their games. We agreed on a payment and whe I have been in the car business before and I let her know I would be fair but I am not going to deal with their games. We agreed on a payment and when I went to go sign the paperwork in finance they jumped my payment $25 more. I walked out because I told them what I wanted. It was a fair deal where I was happy and they made money. Instead they are greedy and I will never do business with them. Buyer beware! Nadia will lie to you as well to get you to come back. Don’t fall for it. More



