Hyundai of Kennesaw
Kennesaw, GA
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Excellent Experience We were treated very respectfully. The experience was wonderful. Everything was explained to us in detail and all questions were answered. We will def We were treated very respectfully. The experience was wonderful. Everything was explained to us in detail and all questions were answered. We will definitely encourage our friends to use this dealership and Will. More
Best Experience Purchasing a Car Buying a car at Hyundai of Kennesaw was a breath of fresh air. Our wants and needs were listened to and their was no price haggling. We felt comfortab Buying a car at Hyundai of Kennesaw was a breath of fresh air. Our wants and needs were listened to and their was no price haggling. We felt comfortable and did not feel like we were being taken advantage of during the entire process. We will definitely recommend and shop at Hyundai of Kennesaw again. More
Tucson Sand Great job...I appreciated Kevin, Ben and Arnoldo's work ethic, knowledge and follow through. Plan to refer many to this dealership Need some more tut Great job...I appreciated Kevin, Ben and Arnoldo's work ethic, knowledge and follow through. Plan to refer many to this dealership Need some more tutorials on the cars functionality. Very client driven employees. More
Scam artists I have owned a 2012 Hyundai Sonata for 2 years and during that time have replaced the battery 3 times. Clearly, there is some sort of power draw goin I have owned a 2012 Hyundai Sonata for 2 years and during that time have replaced the battery 3 times. Clearly, there is some sort of power draw going on which kills the battery. On 3 different occasions while it was still under warranty, I brought the car into Hyundai of Kennesaw to check for a power draw . Each time they checked out the electrical system but were not able to find the cause. On the service order dated 12/9/16 they wrote "Performed current draw test no draw on system causing battery to die. Normal operation at this time will have to return with problem occuring to diag further." I expressed concern that the warranty would soon be up on the vehicle and I would like to have the problem resolved before that. I was told not to worry because they would be able to look back on the service record and see that the electrical problem occurred well before the warranty expired. I trusted that was true. I returned on 2/20/17 with the same problem. After 2 days they called and said that they were unable to perform a draw test without reinstalling the remote start key fob which would cost $650. How did they perform a draw test the other 3 times? No one could give me a satisfactory explanation. The vehicle has been out of warranty for a week. I am afraid they have been stalling addressing the issue just so that they could charge me for repairs, I declined to have to accept their service and pay the $650. Still I had to pay $125 for a diagnostic charge. I took the vehicle to another shop and was told that Hyundai of Kennesaw was definitely trying to rip me off. If I have had the problem checked out 3 times with no successful results while it was under warranty, why are they wanting to charge me $650 now and tell me a while new story? I will see them in small claims court. More
Worst customer service ever Made a call to the service dept and when trying to explain what problum i was having to Robert on the phone i was cused out and hung up on i then spok Made a call to the service dept and when trying to explain what problum i was having to Robert on the phone i was cused out and hung up on i then spoke to the owner of this dealer and basically got the same responce from him as well .... I have reported the whole deal to the BBB now waiting for the forms to make a formal complaint More
Great Experience Great service. Good pricing and love my vehicle purchase!! Hicham was great to work with. Will recommend to friends when ready for their vehicle purch Great service. Good pricing and love my vehicle purchase!! Hicham was great to work with. Will recommend to friends when ready for their vehicle purchase. More
A Winning Dealer I knew from the start they wanted to sell me a car and I quickly learned they also wanted me to be happy buying it. Friendly, knowledgeable and profe I knew from the start they wanted to sell me a car and I quickly learned they also wanted me to be happy buying it. Friendly, knowledgeable and professional people made for a pleasant experience which often times in past buying events became a distasteful chore. More
Hyund Terry was a great salesman, no pressure and was very professional, I would highly recommend this dealership to friends and family. I also enjoyed the Terry was a great salesman, no pressure and was very professional, I would highly recommend this dealership to friends and family. I also enjoyed the great clean facility. More
Great Experience The whole experience, from walking in-to driving away, was enjoyable. The experience was fantastic and I highly recommend Cody as a salesperson who wa The whole experience, from walking in-to driving away, was enjoyable. The experience was fantastic and I highly recommend Cody as a salesperson who was friendly, competent, and interested in our needs, not just making a sale. Wonderful experience all the way around. More
3:29 pm Excellent customer,I would recommend anyone to go there. Friendly, great staff, very informative. With some dealers your in there all day. This dealer Excellent customer,I would recommend anyone to go there. Friendly, great staff, very informative. With some dealers your in there all day. This dealer the response time from the time you get there till you leave is excellent. More