Hyundai of Kennesaw

Hyundai of Kennesaw, we have never had a better car buying experience. Our sales team, Glen, John and Mohammed were great, the best. In fact the receptionist and everyone we met there was friendly an buying experience. Our sales team, Glen, John and Mohammed were great, the best. In fact the receptionist and everyone we met there was friendly and professional. Nice and comfortable showroom and lounge area. More

Great dealership! Glen Bryan was so friendly, professional, knowledgeable and patient. The whole team that helped us: Glen, John and Mohammed has cleared my dread of Glen Bryan was so friendly, professional, knowledgeable and patient. The whole team that helped us: Glen, John and Mohammed has cleared my dread of car buying. Everyone we met there was friendly. The Kennesaw showroom is attractive and have a comfortable lounge area. Hyundai has so many vehicles to choose from and the standard options can't be beat. You have to see for yourself, Ask for Glen, you won't be disappointed. We went in for 1 new car we came out with 2, a 2023 Venue and a 2023 Tucson Limited. R.R. More

Worst place ever! ! Don't ever bring your car in for service, they lie and does not provide honest feedback instead they make you pay on services that doesn't even fix ! Don't ever bring your car in for service, they lie and does not provide honest feedback instead they make you pay on services that doesn't even fix the issue you originally came in for. Advisors here at the dealership that I have come across such as Brooke and McGraw who is no longer there are husband and wife from what I told. Imagine that! Customer service is poor. Not at all apologetic to what was done no compensation of any sort. Don't trust the folks here. Always get a second opinion on any work that is done on your car. More

Great customers service always happy To help the customer. I was informed Throughout my service appointment. I was pleased with the exceptional customer service that I received. customer. I was informed Throughout my service appointment. I was pleased with the exceptional customer service that I received. More

Great Experience with Destin and the Genesis Team! A family environment! Destin went above and beyond to make sure i got the car i wanted!! A family environment! Destin went above and beyond to make sure i got the car i wanted!! More

Very poor service. My engine died at about 90,000 miles. Check engine light never came on - all oil changes and services done since we bought the car at 34,000 miles. T My engine died at about 90,000 miles. Check engine light never came on - all oil changes and services done since we bought the car at 34,000 miles. The cost was going to be $14,000 to us. They would not give us a loaner car for a while and would not work with us financially. A manager, Joe, said he could write an appeal to Hyundai corporate for $400 but we would most likely lose because we were not under warranty. I asked him how long a Hyundai engine should last and he said it could last 20,000 or 200,00 - no way of knowing. He would not work with us in any financial way other than saying he could try to get us into a new car and roll our balance into our purchase. I find it unacceptable that he refused to appeal to Hyundai corporate on our behalf, and that he would not provide a loaner car while we figured out our options. This was not my first poor service incident with Hyundai of Kennesaw. More

Nadia was the absolute best. She is truly there to help you have the best car buying experience. I went to several dealerships and she was by far the best, honest, most knowledge She is truly there to help you have the best car buying experience. I went to several dealerships and she was by far the best, honest, most knowledgeable sales woman with no hidden agenda. More

Mr Paul Godownski (sp) helped my daughter and I with her first car buying experience. We were in once and came back a couple months later to really see what was in her budget. He was kind and patient. He we first car buying experience. We were in once and came back a couple months later to really see what was in her budget. He was kind and patient. He went over all safety features as well as phone setup and I think his service was wonderful. My daughter bought her first car on her own and I had bought her previous car there. Return car buyer says a lot. Thank you for your help Paul More

I was referred to Nadia from my mechanic. I have been in the car business before and I let her know I would be fair but I am not going to deal with their games. We agreed on a payment and whe I have been in the car business before and I let her know I would be fair but I am not going to deal with their games. We agreed on a payment and when I went to go sign the paperwork in finance they jumped my payment $25 more. I walked out because I told them what I wanted. It was a fair deal where I was happy and they made money. Instead they are greedy and I will never do business with them. Buyer beware! Nadia will lie to you as well to get you to come back. Don’t fall for it. More

am giving 1 star because 0 stars was not an option. Called and scheduled an appt for a T-Joint recall. I repeated to the agent on the phone that I would have to wait for the vehicle because I have NO Called and scheduled an appt for a T-Joint recall. I repeated to the agent on the phone that I would have to wait for the vehicle because I have NO ONE to pick me up from the dealership. She stated that was not a problem. I called back the previous day of the appointment to make sure the part was in stock. Lady on the phone placed me on hold and came back and confirmed it was in stock. Arrived on time after driving 40 minutes to the dealership, and waited outside the service bay to be directed in (did not know which stall to pull into). All of the service team just stared at me. Finally pulled into a stall and was not acknowledged by the service team standing in the bay. After about 5 minutes someone came from inside and directed me to the service desks. Inside the service customer service area - workers standing around chatting and laughing and NO ONE spoke or acknowledged me. There were two agents behind the desk and they were both with customers. When the first agent finished, he walked away and went out to the bay area. The second agent continued with the customer. Service team walking by - not a "hello" ... nothing. Finally, the agent finished with the customer and I stepped up. Told the agent I had an appointment for a recall and he immediately stated I needed to drop the car off and not wait for it. I explained to him that I made sure I was able to wait when I made the appointment (it was even written on my appt confirmation). He stated that was not true and I needed to drop the car off. He then stated "I need to make sure we have the part". I again advised him that I confirmed that as well. He called the service dept and sure enough "all the parts are not in". He stated "we may have had it in when you called, but we have to use it for other customers." Really????? So I ask "what are my options". The agent replied "you can call us back next week to see if we have the parts and if we do - you can make another appointment". WOW!!! So I asked - "why can't you order the parts and YOU make me an appointment". He then replied, "I can do that". So he left the desk and stayed 7 minutes... came back and handed me a piece of paper. I asked "what is this".... "This is a receipt for the parts that have to be ordered. When they come in, I will call you and make an appointment. You can drop the car off and we should have it back to you by the end of the day". I asked if a loaner could be provided and he stated "that would be something you can do but we don't have loaners. So that's totally up to you." I took the paper and started out the door... then he yelled across the room... "sorry for the confusion"... WOW my first apology!!! I was going to speak to sales about an upgrade to a Palisade while my car was being serviced. LOL!!! Now I know where NOT to buy! I arrived at my car and my keys AND another customer's keys were in my car. If I were a mean person, I would've driven off with both sets of keys and let them have to pay to replace AND provide a loaner care (which they don't have) to the customer. However, I'm not a vindictive person. More