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Hyundai of Kennesaw
Kennesaw, GA
1,146 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,146 reviews
September 23, 2017
Car buying experience My experience at Hyundai with Kevin was great he handled everything in a great timely manner and we purchased 2 vehicles from him he exceeded all of o My experience at Hyundai with Kevin was great he handled everything in a great timely manner and we purchased 2 vehicles from him he exceeded all of our expectations and needs and was very informative about financing and all details included with car. I recommend him to friends looking to purchase vehicles in the future. More
by jasciulla
Verified CustomerEmployees Worked With
Asan, Kevin Shakur
September 22, 2017
Amazing Dealership with the Greatest team My first Hyundai purchase was from another dealership, which the sales staff was great but the service department left me feeling used and abused and My first Hyundai purchase was from another dealership, which the sales staff was great but the service department left me feeling used and abused and cheated. So, when Hyundai of Kennesaw came to town it was refreshing to feel like I was valued as a customer in all areas, from the salesperson, to finance as well as the exceptional service I received each time I brought my car in for service. I highly recommend Hyundai of Kennesaw not only for the cars they sell and service but the awesome team of people they employ. More
by Malindab
Employees Worked With
Uzziah Harris
September 22, 2017
Jg Best new car buying experience I’ve ever had only 3rd time but the best a few more words to meet the minimum. Dumbest part of buying the car was THIS Best new car buying experience I’ve ever had only 3rd time but the best a few more words to meet the minimum. Dumbest part of buying the car was THIS section in the survey. More
by jacobag311
Employees Worked With
Hassan. And a sales mgr who’s name I can’t recall, Aliecia DeAngelis, Will Armstrong
September 22, 2017
Nice experience Overall a nice experience, with the salesperson addressing concerns and correcting issues after I left the dealership. His follow up meant a lot to m Overall a nice experience, with the salesperson addressing concerns and correcting issues after I left the dealership. His follow up meant a lot to me! More
by sarajane521
Employees Worked With
I'm not sure of his name.
September 21, 2017
My Car Experience Buying a car extremely stressful. But, Zach helped me along my journey. I will return for any service. And I know that you are only a phone call awa Buying a car extremely stressful. But, Zach helped me along my journey. I will return for any service. And I know that you are only a phone call away..or..txt..if any questions More
by mardeneark
Employees Worked With
Zach Harmon, Todd Parks
September 20, 2017
1.5 to 2 hours for and oil change?! Called yesterday regarding coming in for an oil change, and they said just drive in and we will take care of you. Waited at the desk over 10 minutes, Called yesterday regarding coming in for an oil change, and they said just drive in and we will take care of you. Waited at the desk over 10 minutes, before being acknowledged by an associate passing by. Others sitting and staring at their computers, and the one that was helping a customer was busy upselling filters and flushes to an unsuspecting young disabled man. You should be ashamed! Anyway, the kind young lady that finally asked me if I had been helped, said about an hour and a half to two hours for an oil change. Mine are supposed to be free for life, but when it takes up to two hours of my time, that's not free - it's about $200. Even though they are supposedly free, I'll be paying for my oil changes from now on in Cartersville - in and out in 25 minutes! With a sales team that's top notch at customer service, how does ownership allow the service area to be so poorly managed? I'll probably buy elsewhere next time due to this service. More
by Jeff S.
Employees Worked With
No sure of her name
September 20, 2017
Satisfied with Dealership As a woman, I hate shopping for new cars. However, this experience was highly satisfactory. Austin was very understanding and helpful and never aggr As a woman, I hate shopping for new cars. However, this experience was highly satisfactory. Austin was very understanding and helpful and never aggressive in his salesmanship. I never felt pressured and I even surprised myself when I left that afternoon with a new car.! More
by nkshyna
Employees Worked With
receptionists, Austin Downey
September 20, 2017
Outstaning buying excpierence Staff was knowledgeable, friendly, straight talk, and with integrity. Large selection of inventory which the staff helped me guide to the right select Staff was knowledgeable, friendly, straight talk, and with integrity. Large selection of inventory which the staff helped me guide to the right selection for me. My last car I bought was brand new in 2005 of which I kept for 12 years. This is the first time any dealership showed me the service department. thanks More
by gardner_danny
Employees Worked With
Kevin Shakur
September 18, 2017
2017 Hyundai Sonata Our salesman was great. The only thing that was frustrating is how the car was detailed for my purchase. There were a few scratches on my car where I Our salesman was great. The only thing that was frustrating is how the car was detailed for my purchase. There were a few scratches on my car where I was told I would need to bring it in on a Monday to have a certain person of the service staff buff the scratches out, with my weekly schedule getting to the dealership on a Monday is hard so I am basically just having to deal with the scratches. Also, my car looked like they rushed to detail it when they had all day before I came to pick the vehicle up (they were aware I was purchasing the car around 11am and I told them I wouldn't be there until after work at 6pm to pick it up). The back window was so smugged that I asked them to reclean it which they did when I had to take my car back the next day because my back bumper wasn't fully fastened on. I ended up taking my car to get detailed somewhere else the next day because at night time I couldn't see out the window well. I'm More
by micah.thurman
Employees Worked With
Kevin Shakur
September 15, 2017
2018 Santa Fe Sport I had a great pleasure as a first time car purchaser, coming to Hyundai. Kevin made the process simple and brought me out to the same vechicle I came I had a great pleasure as a first time car purchaser, coming to Hyundai. Kevin made the process simple and brought me out to the same vechicle I came home with the day I purchased. Explaining the vehicle thoroughly and making sure my needs were met. He is great. Would tell anyone I know to buy a vehicle from him !! More
by jasciulla
Employees Worked With
Kevin Shakur
