Hyundai of Kennesaw
Kennesaw, GA
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The overall experience was very good. Everyone in the dealeship was extremely helpful and friendly. We were very comfortable throughout the process. Leslie was a delight to work with and very knowledge dealeship was extremely helpful and friendly. We were very comfortable throughout the process. Leslie was a delight to work with and very knowledgeable of the product. More
So impressed! Informative, Helpful, Friendly, Knowledgeable at initial visit. Made me want to do business with Cherokee Hyundai. Treated us like we were special customers. Even Finance Manager Sc Knowledgeable at initial visit. Made me want to do business with Cherokee Hyundai. Treated us like we were special customers. Even Finance Manager Scott Morris extremely nice and helpful. We can't express enough how much we appreciated our experience with this dealership. I will tell all my friends, family and general public we deal with on a daily basis with in our business how much we enjoyed Steve Herndon salesgentleman! Our Exiting experience was just as helpful as when we arrived and car looked very nice--detailing. Thank you Cherokee Hyundai for such a wonderful experience and great customer service! Doug and Faith Beard More
I was a recent College Graduate and this was my first time buying a car, let alone, brand new car in my name. Jim Scarborough made the buying process so smooth and unimtimidating. He tooked the time to l time buying a car, let alone, brand new car in my name. Jim Scarborough made the buying process so smooth and unimtimidating. He tooked the time to listen to me. He was honest, but not pushy. He sincerely wanted me to get the best car for me with what I could handle financially. I went in with my father and Grandfather on two separate occasions. He was equally patient each time until the actual closing of the sale. When the time came, he went the extra mile to locate the exact color that I wanted. I would go to him again to buy another car. More
I have been searching for a car for almost two years off and on and have dealt with a lot of car salesmen. Until now, it has not been a great experience. Jim Scarborough was friendly, professional, courteo and on and have dealt with a lot of car salesmen. Until now, it has not been a great experience. Jim Scarborough was friendly, professional, courteous, and made my experience fun. James was equally as pleasant to work with, as was Scott. My daughter will be turning 16 in less than a year and I know exactly where I'll be coming to buy her a "USED" car! More
I dropped my brand new Hyundai off to have an option installed by the service department. The service rep was great and very professional, I had arranged to get another car while mine was being serviced installed by the service department. The service rep was great and very professional, I had arranged to get another car while mine was being serviced. I had to wait for someone from the rental car place to come pick me up and take me back to office to do the paperwork for the car, okay no big deal I didn't have to wait that long. Then I get in the car with the driver and the ordeal started. I was just about in fear for my life the way this guy was driving, not necessarily fast, but all over the road into other lanes, etc. Then we get to the rental office, and only one guy is working behind the counter, had to wait way too long to get the car, then I have to give my credit card for a deposit. I thought this was supposed to be a loaner car? I return the car to the dealership as instructed after my service was complete and then a couple days later I noticed a $38 charge on my credit card. Some loaner car program!! UPDATE: The dealer without any prompting from me (other than this review) sent me a check refunding my $38. I have to say I was pleasantly surprised. In hindsight it probably was not the dealerships fault as much as the rental car company. Maybe they should look at partnering with a different company. At any rate I would definitely reccomend Cherokee Hyundai to anyone interested in buying a car! More
I highly reccomend Cherokee Hyundai and Jimmie Bracken. Jimmie was very professional, listened to what I wanted and was not at all pushy. He was very knowledgable about the product and if he did not know Jimmie was very professional, listened to what I wanted and was not at all pushy. He was very knowledgable about the product and if he did not know the answer he told you he didn't know and then found out for you. The dealership honored my price from USAA car buying service wihout any questions and when they didn't have the exact car I wanted, they went out and found one for me and I picked it up the next day. This was by far the best experience I have had buying a car. More
My husband and I came in looking to buy a Genesis Coupe for our daughter. Renee Forcier was our sales lady. Renee catered to all our needs and treated us like friends instead of just another sales deal. We for our daughter. Renee Forcier was our sales lady. Renee catered to all our needs and treated us like friends instead of just another sales deal. We purchased our car 03/06/12. We could not be happier with the car. More
I was not not in the market for a new car, but when my daughter totalled my car, I found myself dealing with slick talking, high pressured salesmen. I was fed up with all this car-buying business when I w daughter totalled my car, I found myself dealing with slick talking, high pressured salesmen. I was fed up with all this car-buying business when I walked into Cherokee Hyundai and met Lee Robertson. I was impressed with his knowledge and professionalism. He took the time to find out what I was looking for and never pressured me to "buy right now". Lee found me the perfect car and the process was actually enjoyable. Lee and the staff at Cherokee Hyundai will certainly earned my stamp of approval. More
Overall, the experience in selecting and purchasing a new Azera from Cherokee Hyundai was very enjoyable. Jim Scarborough was a joy to work with and we never felt pressured or rushed to make a decision regar Azera from Cherokee Hyundai was very enjoyable. Jim Scarborough was a joy to work with and we never felt pressured or rushed to make a decision regarding our purchase. We would definitely return to Cherokee Hyundai for future purchases and would recommend any of our friends to check them out and to ask for Jim. More