Hyundai of Kennesaw
Kennesaw, GA
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Purchased a new 2013 Sonata from Cherokee Hyundai a few weeks ago and couldn't be any more pleased with the purchase experience. Katrina Myers was (is) Awesome!!! from the very first minute when we entered weeks ago and couldn't be any more pleased with the purchase experience. Katrina Myers was (is) Awesome!!! from the very first minute when we entered the dealership and throughout the sales process. She answered all questions and provided details and follow-up as we worked through the purchase. We had a very defined list of items we wanted and a price we wanted to pay. Both Katrina and the staff worked with us until we matched our needs to a vehicle and then closed the sale and delivery. No high pressure and easy to work with. (A great experience compared to the “Old school” HIGH pressure poor experience we had with the Hyundai dealership in Marietta) If you’re shopping for a Hyundai then Cherokee (and Katrina) is the place to go. More
This dealership was one of only three in the South that had the exact vehicle I was looking for. I called the night before and setup an appointment for the next day. I traveled 4 hours to make this purchas had the exact vehicle I was looking for. I called the night before and setup an appointment for the next day. I traveled 4 hours to make this purchase and when I arrived the staff was very friendly. Jim Scarborough was my Sales Consultant and he was very courteous and attentive to all my questions and concerns. The processing time seem short even though he was meticulous and thorough with all the paperwork. I highly recommend using this dealership and requesting Jim as your Sales Consultant. More
I ended up at Cherokee because of a test drive of a used Sonata at a nearby Ford dealer. Those folks lost me in the negotiations and unrealistic financing rates. I decided to check out Sonatas at Cherokee. Sonata at a nearby Ford dealer. Those folks lost me in the negotiations and unrealistic financing rates. I decided to check out Sonatas at Cherokee. Steve Herndon greeted me in the lot and encouraged me to take my time wondering around by myself. This was a Tuesday evening. We found a certified pre-owned Sonata that fit my wants and my price range and I drove it home that night. There was a noise issue that turned out to be two cupped tires. Steve Herndon told me to bring the car to be checked out and the service manager diagnosed the problem. The tires were replaced and my Sonata drives like it is supposed to. I never relish shopping for a car, but these folks at Cherokee never insulted my intelligence. And, I won't be visiting that Ford dealer again. More
Everyone in the dealer was very friendly from the minute you walk in to the dealership. When we walked the car lot, Sam J. Was very nice and not pushy at all. He helped us get a good sale and together with you walk in to the dealership. When we walked the car lot, Sam J. Was very nice and not pushy at all. He helped us get a good sale and together with Greg and Scott, they make a great team. We were there for hours and very late, but they were so so so patient with us. We left the dealership very happy and content with our new purchase. More
After dealing with several different dealerships and employees, Lee was a breath of fresh air. We did not feel any type of pressure to purchase same day at all. He was very knowledgeable,helpful, friend employees, Lee was a breath of fresh air. We did not feel any type of pressure to purchase same day at all. He was very knowledgeable,helpful, friendly and a true asset to your company. We will be referring freinds and family to him in the future. It is such a pleasure finding someone with such wonderful people skills who is very profeesional and good at what they do. He is one of the main reason we decided to buy same day! We look forwarding in using you /Lee in the future. More
Great service, attitude, knowledge of product and professionalism. David's follow up, patience, and helpfulness was a key factor in us making our decision to purchase the vehicle. professionalism. David's follow up, patience, and helpfulness was a key factor in us making our decision to purchase the vehicle. More
Our experience with Cherokee Hyundai and especially Jimmie Bracken was the best car buying experience we have ever had!! We had shopped around and knew what we wanted, but had been to another dealershi Jimmie Bracken was the best car buying experience we have ever had!! We had shopped around and knew what we wanted, but had been to another dealership and gotten bombarded by pushy salesmen. Jimmie's style was just what we needed. He was not overbearing, and made the process very enjoyable. Our insurance company was not available, so I had to pick the car up a few days later. When I arrived, everyone we had dealt with remembered me and were genuinely glad to see me. (By the way, the price for the 2011 was better than what we had paid for a 2003 nearly 10 years ago!!) We are recommending Cherokee Hyundai to all our friends and co-workers! More
From the first day to one year later, Lee has always been there to help us! He goes above and beyond to help his customers - from big (making sure we are taken care of and my car is in tip top shape when I l there to help us! He goes above and beyond to help his customers - from big (making sure we are taken care of and my car is in tip top shape when I leave) to small (getting me the correct iPod wire - one year later). If we ever need something, we know we can count on Lee - he provides exceptional customer service from day one to one year later! Any time we go to the dealership, my 7 yr old wants to go see Lee. Lee is the ABSOLUTE BEST! More
I came to this dealership to purchase my first car, and truthfully had no idea what I was doing. The salesperson who worked with me, Katrina Myers, was very understanding of my situation, and guided me thr truthfully had no idea what I was doing. The salesperson who worked with me, Katrina Myers, was very understanding of my situation, and guided me through the process. When I ended up needing to make changes after signing the final paperwork, the staff was very accommodating, and worked with me to arrive at a settlement that I was comfortable with. At no point did I feel like anyone was trying to pull one over on me. Everyone who I worked with was very transparent and straightforward in their dealings. I never would have guessed that this would happen going in, but I actually consider Katrina and Scott (the finance manager) to be friends now. I would recommend this dealership to anyone looking to purchase a Hyundai vehicle without hesitation. More