
Hyundai of Kennesaw
Kennesaw, GA
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When I began looking for a car I only wanted to shop. I was not pressured with the guys at Cherokee Hyundai. They listen to what I was looking for and my terms. Never was I pressured to give them an answ was not pressured with the guys at Cherokee Hyundai. They listen to what I was looking for and my terms. Never was I pressured to give them an answer. It took me over a week to make my decision and they were patient during this time. My only problem was the waiting on the paper work once I did make my decision. More
We visited Cherokee Hyundai right after being treated poorly at Rick Case Hyundai (refer to my review of them for details). What a difference a dealer makes! Stepping off the car we were immediately poorly at Rick Case Hyundai (refer to my review of them for details). What a difference a dealer makes! Stepping off the car we were immediately greeted by Terrance Green. Terrance is knowledgeable, friendly, courteous and professional. He was a pleasure to work with. We also interacted with Ritu Chhabra (who initially contacted us by email and phone regarding our inquiry through the USAA Car Buying Service), Scott Morris and Leslie Pollak. They were all very pleasant and made us feel very welcome and not pressured at all. Initially we did not agree on the numbers, but Terrance and Scott worked with us with a respectful and positive, "can do" attitude and we quickly arrive at a point we were all comfortable with. They stayed late after their normal store hours to complete our paperwork to make sure we were able to drive our new Accent HB home that night. We love the car and loved the experience. Cherokee Hyundai has earned our loyalty, and I wholeheartedly recommend them! More
Went in just to look and drive after much internet info.Didn't plan to purchase but was prepared to.There was no pressure to purchase.Was treated with respect and kindness and patience.Could I have go info.Didn't plan to purchase but was prepared to.There was no pressure to purchase.Was treated with respect and kindness and patience.Could I have gotten a better deal somewhere else? I don't know, but I came away pleased and happy with my experience so it doesn't really matter. More
I have been purchasing cars for 45 years. Until Friday believed I had worked with the best sales person. Michael was by far the best I have ever worked with because he made the process comfortable. He believed I had worked with the best sales person. Michael was by far the best I have ever worked with because he made the process comfortable. He understood and met my needs fully with no pressure to make a decision and showed a full acknowledgement and respect of my concerns. The discussions with finance were very pleasant and the entire staff showed us courtesy and respect. Overall likely the best "car buying" experience in my lifetime. I am in sales and experienced the right way to treat a potiential customer from Michael. Thanks Mike More
This buying experience was probably the most friendliest, easiest, and most enjoyable I have ever had. Lee Robertson is the most pleasant car salesman I have ever done business with and Scott Morris made the easiest, and most enjoyable I have ever had. Lee Robertson is the most pleasant car salesman I have ever done business with and Scott Morris made the financing easy and quick. I would highly recommend this dealership to anyone interested in a new Hyundai More
The salesmen, Leslie Pollak did an exceptional job. He was very detail and knowledge about car and dealership. Very good experience. Thank you, we'll be back! The Everett Family was very detail and knowledge about car and dealership. Very good experience. Thank you, we'll be back! The Everett Family More
Katrina was very helpful and pleasant to work with, she answered every question professionally. She provided me with a very pleasant new car purchase experience. Exeptional. answered every question professionally. She provided me with a very pleasant new car purchase experience. Exeptional. More
I went to Cherokee Hyundai to accompany and support my mother in an inspection, test drive and purchase of a 2012 Sonata we found online. I thought that I would be on my toes the whole time, watching and mother in an inspection, test drive and purchase of a 2012 Sonata we found online. I thought that I would be on my toes the whole time, watching and listening for all the up-selling techniques, but that was not the case. Jim Scarborough was our salesman and I will say that he was very likeable from the start and put a smile on our faces with his down to Earth personality. His objectives in dealing with us were very aligned with our given budget and schedule. Post test driving the Sonata we came to buy, we were given the bad news that the vehicle we came to purchase already had a deposit on it. Feeling a bit disgruntled, it was back to the car lot with Jim. He was as understanding of the situation as he could have been, helped us find another vehicle with comparable mileage and did not rush us at any point. After a thorough inspection of the "one," we found that there were minor scuff marks on one of the hubcaps and there was a tiny area where the clear-coat had been stripped off. Jim did not pretend to be a subject matter expert when it came to cosmetic issues and immediately brought this to the attention of Greg Ganter, the GM of Sales, who subsequently arranged to have these issues cleaned up. After committing to the purchase we planned on leaving our car at the dealer for maintenance to fix the minor cosmetic discrepancies we discovered. Given that we live a good 45 minutes from Kennesaw it would have been an inconvenience for my mom to drive the car off the lot, and then coordinate dropping it off and picking it back up , but Jim insisted otherwise. He let us drive the car home, we dropped it off when it was time for service, and then Jim personally drove it to my mom's door when it was done. On a final note, Mr. Jim Scarborough is an upstanding gentlemen with a passion for people and a commitment to service. More
Lee was so helpful from the minute we stepped foot at the dealership. He was very courteous and willing to help us choose a perfect Hyundai Elantra. He asked us what we were looking for and he was able to fi dealership. He was very courteous and willing to help us choose a perfect Hyundai Elantra. He asked us what we were looking for and he was able to find a car on the lot that fit our needs. Although that car sold, he found several others the same. Sadly, all of these cars at surrounding dealers had also sold. He finally found one for us in Greenville, South Carolina and got the car here. He was thorough & was able to get us a FANTASTIC deal on the car as well as a cargo net b/c of the trouble of getting a car here. Overall, Lee and Cherokee Hyundai were great & I would HIGHLY recommend them to anyone. More
Car shopping in itself can be stressful but I have to honestly say this was one of the best experiences we have ever had. Shawn Nixon and the rest of the team were extremely professional and knowledgeab honestly say this was one of the best experiences we have ever had. Shawn Nixon and the rest of the team were extremely professional and knowledgeable. Never once did we feel pressured. They knew what we were looking for and our budget and never once tried to oversell us. Once we decided on the car and were waiting for the paperwork to be completed, they even offered to buy a pizza from a nearby restaurant. I have never had that happen in a car dealership before! I would highly recommend this dealership to anyone looking for a new or used car. I have told everyone I know who is in the market for a car. I know that we will certainly do business with them again. More