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Hyundai of Cumming
Cumming, GA
1,371 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,371 Reviews of Hyundai of Cumming
August 21, 2019
Great Customer Service As soon as I walked in the door I was greeted and assisted. The representative was friendly and personable and gave me an accurate timeframe of servic As soon as I walked in the door I was greeted and assisted. The representative was friendly and personable and gave me an accurate timeframe of services. The waiting area is comfortable and clean with plenty of tv options. My car was delivered washed and all services completed. I appreciate that there was not a constant try to upsell and that they reviewed what services they would recommend for the mileage on my car. More
by cornish.ba
Verified CustomerEmployees Worked With
Andre Johnson
August 20, 2019
KJ was awesome! KJ was so patient with my husband and I! He took care of us, getting us water as we walked around the lot (it was super hot that day!). Give us space KJ was so patient with my husband and I! He took care of us, getting us water as we walked around the lot (it was super hot that day!). Give us space as we needed. Neither my husband nor I care for the stereotypical car salesman type. But KJ wasn’t pushy at all. It took us pretty much all day, not fault to KJ! It was all on us. During the whole table talk portion we had to deal with some sales manager types. They were all right. Just doing their jobs, I suppose. Poor KJ had been helping us all day so he hadn’t been able to have lunch or anything! While my husband was on the phone with our auto financing person I insisted KJ go get something from the vending machine. He tried to say he was ok but finally he relented. I would definitely deal with KJ again. He took me around and introduced me to their service department and everyone was so friendly and congratulated me on my new car!! More
by jeanninesilver
Employees Worked With
KJ
August 19, 2019
Great customer service. Great Job!! Great customer service, very professional. Andre Johnson Is very easy to work with and makes you feel like family. Love the car washes a Great Job!! Great customer service, very professional. Andre Johnson Is very easy to work with and makes you feel like family. Love the car washes after getting service. Thanks.. More
by jrlatosky0
Employees Worked With
Andre Johnson
August 17, 2019
Incomplete Work Service Center was to “fix” marks on my windshield caused by road debris. I felt windshield should be replaced since I bought the 2018 Certified Used Service Center was to “fix” marks on my windshield caused by road debris. I felt windshield should be replaced since I bought the 2018 Certified Used Car only three weeks prior. They wanted to try to fix the marks, and not replace the windshield, so I said ok. I can see little or no difference in the windshield’s condition. The vehicle is under full warranty so I do not understand their hesitation to not replace the windshield. My experience to date with this dealership has been wonderful. They are really geared to doing things right so I am disappointed with this service result. I would highly recommend them, and will continue to do business with them. It is going cost me $400 out of pocket to replace the windshield, but in its present condition it is too distracting while I am driving. I rated the Service Center four stars since it was not their decision not to replace the windshield. That decision was made by the General Manager. He is very customer oriented so that is why not replacing it surprised me. This continues to be a five star dealership in my mind. I am not a disgruntled customer. More
by vciccarello
Employees Worked With
Dalton Fisher, Elijah Salemi
August 16, 2019
Pleasant Professional Chris is such a great professional with a positive attitude to work with. He was accurate, courteous, very pleasant to work with, and very knowledgeab Chris is such a great professional with a positive attitude to work with. He was accurate, courteous, very pleasant to work with, and very knowledgeable about the cars. While providing excellent service, he was considerate our time. There was no pressure, or pushy sales. He really made it a smooth process. Chris made sure we were comfortable and educated on our buying purchase. He really was attentive, and soo willing to help from start to finish! Thank you Chris for your excellent service, and making us feel comfortable, welcomed, and satisfied! We're so glad we got to work with you. We're confident you will provide the same experience with anyone who has the chance to work with you! Also, great thanks to all of the team who worked with Chris on our purchase! More
by Leothree
Employees Worked With
Chris Gardner
August 15, 2019
Recommend Chris Garner/Hyundai of Cumming We have only been dealing with Hyundai of Cumming for a short time. Started with excellent team in the service area, working with our Equus. We decid We have only been dealing with Hyundai of Cumming for a short time. Started with excellent team in the service area, working with our Equus. We decided to buy our new Hyundai (Santa Fe) there, too. Chris Gardner is a very patient salesperson, and was responsive to all our questions. Found the car my wife wanted, and it was prepped and ready on a very timely basis. More
by markbouchane
Employees Worked With
Receptionist Peggy, Chris Gardner, Dalton Fisher, Andre Johnson
August 15, 2019
Hyundai of Cumming I would 100% recommend Hyundai of Cumming! The staff is great! Everyone is super nice and friendly! The comfort that they provide is great, it really I would 100% recommend Hyundai of Cumming! The staff is great! Everyone is super nice and friendly! The comfort that they provide is great, it really makes you feel like your at home! More
by nathaliagomes99
Employees Worked With
Dalton Fisher, Andre Johnson
August 14, 2019
Tried to sell me brake job for perfectly fine brakes I visited the service center for a service recall. When I was there after 30 minutes they called me and tried to sell me a brake job. They said that t I visited the service center for a service recall. When I was there after 30 minutes they called me and tried to sell me a brake job. They said that the front brakes were worn out completely and it's having metal-to-metal contact with the rotors. The wanted to change the brakes and resurface the rotors. they also said that the rear brakes were almost down to three mm and would need replacing ASAP. They estimated me more than $450. I was scared but I said that I will come back later this week and have it done. when I went home and checked, the brakes were completely fine and almost all the material was there on the brake pads. That was very minimal wear on the brakes. I confirmed that with another auto repair service shop and they said that the brakes were almost like new. This makes me wonder why if dealership is trying to sell me something which is absolutely not necessary. People trust car dealerships more than auto repair shops. I was a potential Genesis buyer but I guess I have to look for a Lexus. More
by Rong
Employees Worked With
Dalton Fisher, Andre Johnson
August 14, 2019
Service experience I had a great experience and John Michael Loyola was my advisor. Handled everything as promised and washed my car when work was finished!! Beautiful I had a great experience and John Michael Loyola was my advisor. Handled everything as promised and washed my car when work was finished!! Beautiful clean dealership!! More
by Bethhar
Employees Worked With
John Michael Loyola
August 14, 2019
Chris Gardner Chris was very helpful, informative, and professional. My husband and I really appreciated his friendliness, never pushy attitude! Would recommend a Chris was very helpful, informative, and professional. My husband and I really appreciated his friendliness, never pushy attitude! Would recommend anyone coming to to Chris and Hyundai of Cumming. More
by Refined hippy
Employees Worked With
Chris Gardner
