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Hyundai of Cumming
Cumming, GA
1,374 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,374 Reviews of Hyundai of Cumming
September 02, 2019
Excellent Service Felt well taken care of from the moment I walked into the dealership. I have had other car sales experiences and this has been the most pleasurable on Felt well taken care of from the moment I walked into the dealership. I have had other car sales experiences and this has been the most pleasurable one. More
by mdlwalker
Verified CustomerEmployees Worked With
KJ Ragland
September 02, 2019
Excellent salesman and team work I had to purchase a new vehicle due to an accident I was involved in by a negligent driver and when I came to this dealership after searching online t I had to purchase a new vehicle due to an accident I was involved in by a negligent driver and when I came to this dealership after searching online through the True car site, they contacted me immediately. I went and spoke with K J Ragland, who immediately helped me figure out what type of vehicle I needed would be the best value and actually had all the features I could want. Both he and the finance guy, Miguel were so pleasant to work with and I will be more than happy to refer my family and friends there in the future. Thanks for the excellent team work! More
by demingannette
Employees Worked With
K J Ragland, Chris Gardner, Elijah Salemi
September 02, 2019
GM implied he would call police because I talked louder 2 trim pieces replaced but 1 piece wasn’t attached. Called customer service 4x: call back Saturday; phone tree; voicemail; parts mgr calls. Drive to d 2 trim pieces replaced but 1 piece wasn’t attached. Called customer service 4x: call back Saturday; phone tree; voicemail; parts mgr calls. Drive to dealer. GM + parts mgr still on call were waiting in parking lot. When I get out of the car. I’m a women. It was intimidating. Each trip to the dealer comes with a list of problems but they aren’t true issues. Spark plugs need replaced. They are new. Everything needs to be flushed. All that and the thing I came in for wasn’t fixed. Both men said they treat women the same. I said it’s possible they treat all customers poorly. I don’t care. I just want my car fixed. GM says “next time” he’s calling police pointing at me bc I raised my voice. 2 men talking over me in the car parking lot seems like I had to raise my voice to be heard. I’m pretty sure they don’t confront men in the dealer parking lot this way. Parts mgr has only been there a few weeks. I’m not sure how he would know if I’ve been treated differently. Plus... I’m a woman at a car repair center! I’m 41, 5’3” and this isn’t the 1st time I’ve had a car repaired. GM won’t fix my car properly but says he will refund me. He says he doesn’t want it “on him”. I go to service. He finds me in there after walking away while talking about the police. He now says he will fix it. I ask him to leave me alone but GM won’t leave. Parts mgr says it’s fixed. GM life and told me that the connector wasn’t turned correctly. They never put the connector in. The part popped right off while I sobbed on the way home talking to Hyundai USA. I don’t think it hit me until I drove away. I shouldn’t have been driving. I was shaking like a leaf. All that said It’s still not fixed. Terrible experience. More
by KATEMCD913
Employees Worked With
General Manager, Parts Manager
September 02, 2019
Excellent service with nice service advisors. Did my service in a timely manner. Always explain what they are doing. Nice area to wait and car is always washed. I appreciate it very much. Did my service in a timely manner. Always explain what they are doing. Nice area to wait and car is always washed. I appreciate it very much. More
by kblender
Employees Worked With
Andre Johnson
September 02, 2019
Always a positive experience! Very accommodating. The service reps Always try to satisfy customer requests. my wife just bought a new Tucson and they were great (and patient) he Very accommodating. The service reps Always try to satisfy customer requests. my wife just bought a new Tucson and they were great (and patient) helping her with the technology. More
by martysyracuse
Employees Worked With
Dalton Fisher, Andre Johnson
August 27, 2019
AWESOME EXPERIENCE! Awesome experience from beginning to end! Calls were returned promptly, information was provided as soon as requested, and negotiation went smoothly. Awesome experience from beginning to end! Calls were returned promptly, information was provided as soon as requested, and negotiation went smoothly. Questions were answered in a timely manner, and the car was delivered as promised. More
by 2LeftFeet
Employees Worked With
Andy Turpin and delivery driver, Mike, Elijah Salemi
August 26, 2019
The Dreaded Car Buying Experience Made Pleasant! Kenja was my salesperson. He was extremely friendly and patient with me. Even brought me a trash bag to clean out all of the stuff accumulated in my o Kenja was my salesperson. He was extremely friendly and patient with me. Even brought me a trash bag to clean out all of the stuff accumulated in my old trade-in! He was not "pushy" at all and stayed with me through the entire buying process. I cannot stand a "pushy" salesperson, and Kenja was anything but. He actually made the car buying experience pleasant! Miguel and Frank in finance were very pleasant as well. No pressure whatsoever to purchase additional warranties, etc. I simply said no to all of it and that was that! I have to admit that I was dreading going through the car buying process, but the VERY friendly and knowledgeable folks at Hyundai of Cumming actually turned into a pleasant experience!! More
by dogdude
Employees Worked With
Kenja, Miguel, Frank
August 26, 2019
Preserved Excellence The experience with Andre was once again pleasant and informative. I serviced my vehicle ahead of schedule due to a trip I was taking and was greeted The experience with Andre was once again pleasant and informative. I serviced my vehicle ahead of schedule due to a trip I was taking and was greeted with amazing service. Andre explained any needs for my vehicle as well as informed me of any recall status for the model. I was very pleased at the speed and level of service received by the dealer, INCLUDING the wash! Thanks again, will continue to see you later! More
by JustTrina
Employees Worked With
Andre Johnson
August 26, 2019
Doing IT The Right Way Hyundai of Cumming was simply GREAT !!!!!!!!!!!!!!!!!!!!!!!!!!!!!! From Sales to Management to Finance Department, Courteous ,Attentive, Listened to Hyundai of Cumming was simply GREAT !!!!!!!!!!!!!!!!!!!!!!!!!!!!!! From Sales to Management to Finance Department, Courteous ,Attentive, Listened to exactly what I wanted and needed. The Lunch was Great as Well More
by BHARRIS463
Employees Worked With
Eric Cheney- sales
August 26, 2019
Outstanding service and very friendly What a great experience. The staff is terrific and very accommodating. Work was done quickly and the waiting area very comfortable. These guys are What a great experience. The staff is terrific and very accommodating. Work was done quickly and the waiting area very comfortable. These guys are great to work with More
by jrm3
Employees Worked With
Chris Gardner, Dalton Fisher
