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Hyundai of Cumming
Cumming, GA
1,371 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,371 Reviews of Hyundai of Cumming
September 02, 2019
Excellent service with nice service advisors. Did my service in a timely manner. Always explain what they are doing. Nice area to wait and car is always washed. I appreciate it very much. Did my service in a timely manner. Always explain what they are doing. Nice area to wait and car is always washed. I appreciate it very much. More
by kblender
Verified CustomerEmployees Worked With
Andre Johnson
September 02, 2019
Always a positive experience! Very accommodating. The service reps Always try to satisfy customer requests. my wife just bought a new Tucson and they were great (and patient) he Very accommodating. The service reps Always try to satisfy customer requests. my wife just bought a new Tucson and they were great (and patient) helping her with the technology. More
by martysyracuse
Employees Worked With
Dalton Fisher, Andre Johnson
August 27, 2019
AWESOME EXPERIENCE! Awesome experience from beginning to end! Calls were returned promptly, information was provided as soon as requested, and negotiation went smoothly. Awesome experience from beginning to end! Calls were returned promptly, information was provided as soon as requested, and negotiation went smoothly. Questions were answered in a timely manner, and the car was delivered as promised. More
by 2LeftFeet
Employees Worked With
Andy Turpin and delivery driver, Mike, Elijah Salemi
August 26, 2019
The Dreaded Car Buying Experience Made Pleasant! Kenja was my salesperson. He was extremely friendly and patient with me. Even brought me a trash bag to clean out all of the stuff accumulated in my o Kenja was my salesperson. He was extremely friendly and patient with me. Even brought me a trash bag to clean out all of the stuff accumulated in my old trade-in! He was not "pushy" at all and stayed with me through the entire buying process. I cannot stand a "pushy" salesperson, and Kenja was anything but. He actually made the car buying experience pleasant! Miguel and Frank in finance were very pleasant as well. No pressure whatsoever to purchase additional warranties, etc. I simply said no to all of it and that was that! I have to admit that I was dreading going through the car buying process, but the VERY friendly and knowledgeable folks at Hyundai of Cumming actually turned into a pleasant experience!! More
by dogdude
Employees Worked With
Kenja, Miguel, Frank
August 26, 2019
Preserved Excellence The experience with Andre was once again pleasant and informative. I serviced my vehicle ahead of schedule due to a trip I was taking and was greeted The experience with Andre was once again pleasant and informative. I serviced my vehicle ahead of schedule due to a trip I was taking and was greeted with amazing service. Andre explained any needs for my vehicle as well as informed me of any recall status for the model. I was very pleased at the speed and level of service received by the dealer, INCLUDING the wash! Thanks again, will continue to see you later! More
by JustTrina
Employees Worked With
Andre Johnson
August 26, 2019
Doing IT The Right Way Hyundai of Cumming was simply GREAT !!!!!!!!!!!!!!!!!!!!!!!!!!!!!! From Sales to Management to Finance Department, Courteous ,Attentive, Listened to Hyundai of Cumming was simply GREAT !!!!!!!!!!!!!!!!!!!!!!!!!!!!!! From Sales to Management to Finance Department, Courteous ,Attentive, Listened to exactly what I wanted and needed. The Lunch was Great as Well More
by BHARRIS463
Employees Worked With
Eric Cheney- sales
August 26, 2019
Outstanding service and very friendly What a great experience. The staff is terrific and very accommodating. Work was done quickly and the waiting area very comfortable. These guys are What a great experience. The staff is terrific and very accommodating. Work was done quickly and the waiting area very comfortable. These guys are great to work with More
by jrm3
Employees Worked With
Chris Gardner, Dalton Fisher
August 23, 2019
One of my better car buying experiences Had a great experience with KJ. This was my daughters first car buying experience. They took good care of her and made the process smooth and enjoya Had a great experience with KJ. This was my daughters first car buying experience. They took good care of her and made the process smooth and enjoyable. More
by engine5411
Employees Worked With
KJ
August 22, 2019
Terrible customer Service Experience No one is helpful, full of excuses, don't answer the phone, etc. they returned my car damaged and nothing that I took my car in for is repaired. Plus, No one is helpful, full of excuses, don't answer the phone, etc. they returned my car damaged and nothing that I took my car in for is repaired. Plus, I was left to clean out trash from inside my car. Then noticed that my steering wheel has tiny cuts on it. That was NOT like that when I brought it in. When telling employees of this plight, I was met with excuses of "I've just been here 2 months or 3 months". When you hear that over and over again from different people, they are just excuses and honestly, doesn't really help me get my car fixed or repaired. I would have put negative stars but that isn't an option. Pretty much should shut this dealership down and start over until they learn customer service. I will be sending a letter to corporate and will continue to push for justice in what happened to me at this dealership. Very interesting place...I'll be driving right by them to visit another ethical dealership for service. We are a 2 car Hyundai family and will likely purchase other Hyundai's in the future but not from here and certainly will not be back for service! More
by Shawn
Employees Worked With
Raul, Mike, Gianmickeal and others
August 21, 2019
Constant gauging. This service department uses the "sky is falling" technique to selling services. I've only been there a few times but had the same experience on each This service department uses the "sky is falling" technique to selling services. I've only been there a few times but had the same experience on each visit. Hyundai Mall of Georgia has always been a much more pleasant experience. More
by nathan.lubomira
Employees Worked With
Andre Johnson
