Hyundai of 110

Took the car for two recalls, there was a third one that it was done last year but the dealer failed to update the "system" so I was getting bombarded with texts about a recall I already had the fix in, not it was done last year but the dealer failed to update the "system" so I was getting bombarded with texts about a recall I already had the fix in, not to mention the push to sell a service I didn't need, i.e. wheel alignment/balance, as the car has 6,500 miles only after 2 years. Not good. More

So I brought my car in early. Monet really made sure my car was ready before I had to leave for work in afternoon. A+++ Monet really made sure my car was ready before I had to leave for work in afternoon. A+++ More

Service was ok. I brought my car in for hessittion at low speeds and it turned out to be the catalytic converter that needed to be replaced. Fortunately it was cover I brought my car in for hessittion at low speeds and it turned out to be the catalytic converter that needed to be replaced. Fortunately it was covered under the warranty and it was replaced. I still feel the hesitation but not as much. Im giving a 3 start because during this service It was difficult to get staus on my vehicle from the service manager and Hyundai case manager. I love several message for both of them and they were never returned. I ended up getting a new service manager and case manager assigned for this work. My frustration came from not able to contact previous ones.. More

If I could leave 0 stars, I would. I dropped my car off on May 11 for an overheating issue and did not receive a single call back after I had called them DAILY to get an update on my c I dropped my car off on May 11 for an overheating issue and did not receive a single call back after I had called them DAILY to get an update on my car. A loaner car was also not offered during the 2.5 weeks they had my car, fixing a warranty issue. I was told the service manager would reach out to me twice, but nothing. I didn't get a call until someone from Advantage Hyundai called the night the car was finished - on Tuesday, May 26. I spent over $200 in train fare to get to and from work during this time. Not one single employee had the professional decency to call me back during this time, and I will NEVER bring my car for service to 110 or any other Atlantic Auto Group dealership, nor will I or family members purchase another vehicle from AAG. The lack of professionalism exuded by this dealership is abhorrent. More

Customer service in svc dept is terrible. No one calls you back or communicates. I was told someone would call to make a svc appt and they did not. When my car ended up having to stay bc they No one calls you back or communicates. I was told someone would call to make a svc appt and they did not. When my car ended up having to stay bc they didn’t get to it that day, I was never called by two different techs. Worse communication ever. More

I had a 730am appt and it took over 2 hours for an oil change, inspection and tire rotation. After I paid, I was told to wait outside for my car. After waiting 15 minutes, I went back inside and told the change, inspection and tire rotation. After I paid, I was told to wait outside for my car. After waiting 15 minutes, I went back inside and told the intake person my car still hasn’t been brought to me. She angrily said on the walkie for valet to bring me the car because the customer has been waiting over 15 minutes! All in all for something that should be quick took almost 3 hours. I also told them I would wait for my car. More

I bought a brand-new car from them at the end of 2024. When the car had only around 400 miles on it, I noticed a slamming noise coming from the trunk, along with a large gap between the trunk door and the When the car had only around 400 miles on it, I noticed a slamming noise coming from the trunk, along with a large gap between the trunk door and the body on the right side. They told me they couldn’t do anything about it because they don’t handle body work, but they sold me the car with what appears to be a manufacturer defect. I made an appointment and showed them the issue. At first, they said they couldn’t hear any noise. Then I told them to take a drive with me, and suddenly they were able to hear it. Even after that, they still couldn’t figure out where the noise was coming from. I went there at least five times, and they still were not sure what the problem was. Recently, I figured out that the right-side trunk bump stop is not resting where it is supposed to, which is likely causing the noise. I did have an accident about 2–3 months ago, but I have been dealing with this issue since the end of 2024, long before the accident happened. I took the car back and showed them again, but they still don’t know what to do. Instead, they keep blaming the body shop. However, if they look at my service history from my second visit, it clearly mentions the large gap between the right side of the trunk door and the body. They refused to work on it back then as well. There is also an annoying noise coming from the driver’s seat belt buckle. I showed it to them, and the service advisor said, “Oh, it works.” I know it works, but it still makes noise. There are also noises coming from the rear seats, but they don’t want to inspect or fix them because, according to the service person, it is “common” in their cars. By far, this has been the worst experience I’ve had with them. I originally thought about replacing this car with another newer vehicle from them, but after dealing with all of these problems, I changed my mind. I only have 23,000 miles on the car after one and a half years, and the trunk issue has been there from the beginning. Every day, something new comes up. Now I try to avoid them as much as possible because of their service. More

awful experience did not get to my car even though I had a 11:45am appt. they call and tell me @ 4pm that they overbooked and need to keep my car for the whole weekend when I was supposed to pick it up at 5 a 11:45am appt. they call and tell me @ 4pm that they overbooked and need to keep my car for the whole weekend when I was supposed to pick it up at 5pm in time for my son's road test on Monday, which destroyed our entire plan. Now for the big one...I get a call that my brand-new car can't pass inspection because of a 1/2-inch bubble in 1 tire's sidewall, not a reason to fail and of course it passed at the service station just after this xx. Soooo, not only did they try to rob me for a new tire that was not needed at all as the car has 6k miles on it they also tried to sell me a cabin filter and air filter for $100 each which were also brand new and just needed a dust off from leaves, pure sales tactics deplorable and probably get away with robing 70-80% of people who are clueless Shame on you, SHAME SHAME SHAME, some free service you provide what a joke, tried to get 1k out of me on my 1st service of a brand new car!!! More

I made an appointment for 10 am Saturday as it’s my only weekend day free for the next few months. The appointment was for a recall in my 2026 Santa Fe for a seatbelt anchor. I also had a ride that day, whi weekend day free for the next few months. The appointment was for a recall in my 2026 Santa Fe for a seatbelt anchor. I also had a ride that day, which I indicated when I made the appointment. Come 3 PM that day, I got a call that my car was not going to be ready that day and ask if I could leave my car there for the weekend. Obviously this was not ideal, but thankfully, I could use my partner’s car. The car was ready Monday morning, but I no longer had a ride, so I had to spend money for an Uber to get to the service center. The service center told me that they could not reimburse me for the Uber ride there, but did apologize for having to keep the car longer than anticipated, and gave me a voucher for a free car wash. Wow, that was nice, it is quite frustrating to make an appointment and not be accommodated. More

A little miscommunication in the beginning but otherwise no issues. Maybe it was my fault, next time I know. no issues. Maybe it was my fault, next time I know. More