Hyundai of 110

Had a recall. Made reservations 1 and 1/2 week before appt. Original appointment was push back saying dealership overbooked 2 days before. Dropped off car night be Made reservations 1 and 1/2 week before appt. Original appointment was push back saying dealership overbooked 2 days before. Dropped off car night before my pushed back appointment. Service never looked at it on day of visit or informed me what status was. Called a few times and never received a call back. I had to arrive at 5:00 only to find they never looked at it and a said the following day they will take care of it . I took the car back to find the recall part was not in stock and was ordered. So how are they going to fix it without the part. I was not told this until I saw it on the receipt. The dealership had plenty of time to order the part or at least tell me the part was not in stock. Very poor communication. Very surprising….never had an issue before with service….Bring back holy….she always went out of her way to inform me every step of the way. If I knew the part was not in stock I would have not wasted a day without a car. Just tell Me the Truth. I have no problem with part need ing to be ordered, but just tell me that so it does not waste both our times. More

Whenever I have my Palisade serviced I am always greeted with a smile and everything is explained clearly. Even when I decline extra service they are never pushy. They are also very patient with any questio with a smile and everything is explained clearly. Even when I decline extra service they are never pushy. They are also very patient with any questions I have and upon leaving they give me a smile and a handshake. The guys that initially take me in and pull my car up at the end are great as well. I wanted to give them some xxxxxxas well. More

They were a 10/10 experience. My dealer was Andrew and he did an amazing job ! I would definitely recommend going here. My dealer was Andrew and he did an amazing job ! I would definitely recommend going here. More

Not enough service advisors, very slow. Came for inspection also very slow and incorrect fail on my vehicle, was not happy. Had to get service manager involved and that took another half ho Came for inspection also very slow and incorrect fail on my vehicle, was not happy. Had to get service manager involved and that took another half hour. Wondering about going back to Atlantic Auto Dealer More

I brought my second Tucson in for service and all went well. No problems I was out in a reasonable time. well. No problems I was out in a reasonable time. More

I get my car serviced every February and the first thing they do is fill the windshield washer fluid, which is needed on Long Island this time of year. They do a good job when you drop your car off inside b they do is fill the windshield washer fluid, which is needed on Long Island this time of year. They do a good job when you drop your car off inside by putting everything down in an iPad then when you go in, they print out the service ticket. The waiting area is clean and not noisy and they do put bagels out and coffee if you want. All in all everybody is professional that’s why I keep going back. More

it took 1lmost 2 hours for an oil change and tire rotation I would like that to be a little faster. The people working there are very nice and I like the dealership. I recommend them if you need serv rotation I would like that to be a little faster. The people working there are very nice and I like the dealership. I recommend them if you need service or want to buy a car, But I would like it to be a little quicker for simple things More

The service was fine. I didn't appreciate waiting 3 hours for an oil change, tire rotation and inspection especially when I had a 730 appointment I didn't appreciate waiting 3 hours for an oil change, tire rotation and inspection especially when I had a 730 appointment More

Scheduled for a recall, I confirmed my appointment twice, showed up on time, then was told they didn’t have the part. Wasted my time, part had to be ordered, lost 2 hours of pay from my job. Not happy twice, showed up on time, then was told they didn’t have the part. Wasted my time, part had to be ordered, lost 2 hours of pay from my job. Not happy. More

Love this dealership. Everyone is very courteous and respectful. The facility is very clean and comfortable, especially the waiting area. Also, Vincent kept me informed e Everyone is very courteous and respectful. The facility is very clean and comfortable, especially the waiting area. Also, Vincent kept me informed every step of the way. More