Hyman Bros Mitsubishi
Midlothian, VA
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35 Reviews of Hyman Bros Mitsubishi
Shady operation Disappointing. There is no excuse for a dealership(or chain of dealerships) to operate the way they do. Called about a car on Friday, salesman assured Disappointing. There is no excuse for a dealership(or chain of dealerships) to operate the way they do. Called about a car on Friday, salesman assured us it was available, asked us what time we would like to come look at it. Made arrangements to be there the next morning(Saturday) at open of business. After driving 2.5 hours to get there, we walk the lot and don't see the car, go in, salesman says that it was moved to the dealership across the street, no problem, he will go get it and bring it over to us. 30 minutes goes by, and he shows up in a different car. Apparently the car we inquired about was(and had been) in their bodyshop for repairs. The car had been sitting on the lot almost a year...We wasted 2.5 hours to go buy a car that was not even ready for sale. He never even bothered to check the lot when we called on Friday. Then tried to get us to do the paperwork to buy the car we came to see, without ever seeing it. Shady operation, wasted time. Was looking to purchase two cars. What a waste. Stay Away!!! More
great customer service I would like to give Joe Taylor,Sterling and Rod my highest appreciation for their outstanding service today.They all were so patient in assisting me I would like to give Joe Taylor,Sterling and Rod my highest appreciation for their outstanding service today.They all were so patient in assisting me on my new car purchase. I am a senior and I really want to thank them for helping me. More
Friendly and helpful people Everyone was very helpful, they helped me buy my first new vehicle which happened to be my dream car! Beautiful vehicle and awesome people. Clay, you Everyone was very helpful, they helped me buy my first new vehicle which happened to be my dream car! Beautiful vehicle and awesome people. Clay, you the man!!!! More
Friendly, knowledgeable, and "no pressure"environment Our experience with the Hyman Brothers was relaxed and pleasurable and was overall friendly, knowledgeable, and a ""no pressure" sales experience. We Our experience with the Hyman Brothers was relaxed and pleasurable and was overall friendly, knowledgeable, and a ""no pressure" sales experience. We found the car we were seeking and completed the purchase without difficulty. Automobile prices were listed on the vehicles and there was none of the high-pressure, "I'll have to check with my manager" back and forth nonsense typical of many dealerships. Best experience with an automobile dealership to date; unqualified recommendation. More
Excellent assistance from Clay My sales specialist was Clay, no only he was very helpful but very knowledgeable about the cars. What I enjoyed the most about the buy experience it w My sales specialist was Clay, no only he was very helpful but very knowledgeable about the cars. What I enjoyed the most about the buy experience it was that he is very easy going, no pressure or calls, allowing me to make my own decision. He made everything about our experience as customer. He made sure our big decision it was about us. I would strongly recommend his service to any serious Mitsubishi customers. More