Hyman Bros Mitsubishi

Head and Shoulders Above All the Cutthroat Vulture Dealershi I recently moved to Virginia from a Rocky Mountain state. Out there, buying a car is very lowkey. I never had dealers hound me with unwanted phone cal I recently moved to Virginia from a Rocky Mountain state. Out there, buying a car is very lowkey. I never had dealers hound me with unwanted phone calls and emails. But trying to buy a car in Virginia was something else. It was so awful I just kept putting off looking at the next car. Working with Hyman Bros. Mitsubishi was a breath of fresh air. They had a car I was interested in, I showed up, I test drove it, and we worked out the deal the same morning. They even got me a better finance rate than my preapproval from my credit union. Their trade in offer was very similar to what other dealers had quoted me - a little better in fact. They took care of a few very minor items in their service department which I also highly recommend. I wish I lived closer so I could use the service dept. regularly. More

True to their word I found a truck I was interested in on their website. I contacted the dealership and spoke to Clay, and made arrangements to stop and look at the v I found a truck I was interested in on their website. I contacted the dealership and spoke to Clay, and made arrangements to stop and look at the vehicle. Clay was kind enough to get the truck out of the showroom for me to test drive, made appointments for a few adjustments that I thought were needed and introduced me to most of the staff. I felt like a rock star! The truck is here at my home. The purchase was flawless! I would recommend Clay and the staff at Hyman Mitsu to everyone. More

So thankful of kindness with propmt professional service “This is the best experience I have ever had with a car dealer service. Mr. Roger Parker was so kind , polite and professional. He also kept me inform “This is the best experience I have ever had with a car dealer service. Mr. Roger Parker was so kind , polite and professional. He also kept me informed each time I brough the car. “The service was really excellent and I would highly recommend the quality car service to anyone who needs any work doing on their car.” More

My Mitsubishi Outlander Best new car sales and service of my life and I am 70 years old! In particular Clay Merrifield and Sam Perry. Would do it again in a heartbeat! Best new car sales and service of my life and I am 70 years old! In particular Clay Merrifield and Sam Perry. Would do it again in a heartbeat! More

excellent customer service I am very happy with services given by Joe Taylor and Sam Sterling. They were very professional and friendly during thr sale of my new vehicle. I am very happy with services given by Joe Taylor and Sam Sterling. They were very professional and friendly during thr sale of my new vehicle. More

Absolutely Phenomenal Hassle-Free Purchasing Experience!!! I received courtesy and respect times ten at Hyman Bros Mitsubishi. The entire process from start to finish was exceptional. From Clay's welcoming smi I received courtesy and respect times ten at Hyman Bros Mitsubishi. The entire process from start to finish was exceptional. From Clay's welcoming smile, greeting, and introduction to the company (which felt nothing like a sales pitch and a lot like a family visit), to John's persistent financial expertise (which was delivered with a compassion and understanding that left me humbled, but not humiliated), to Roger's thorough and informative servicing knowledge of the mechanisms of the automobile (which gave me the full assurance that I was in good hands). The professional servicing model goes far beyond an auto dealership. The cohesive model of how to conduct business with compassion should be bottled and sold. Absolutely Phenomenal!!! More

Its was nice and very professional Hyman Bros is a great place to get a vehicle. They are very professional with customers at the Hyman Bros West Broad St Richmond Va Hyman Bros is a great place to get a vehicle. They are very professional with customers at the Hyman Bros West Broad St Richmond Va More

No pressure, very gracious! Beat all others!! My husband, a mechanic by trade, loves cars and showed me a newspaper add on a discount and warranty deal with Mitsubishi as I needed to replace my ag My husband, a mechanic by trade, loves cars and showed me a newspaper add on a discount and warranty deal with Mitsubishi as I needed to replace my aged Subaru. I had researched the Mitsubishi models and the Outlander Sport grew on me. We went to Hyman Bros. with an open mind I found the car with after driving one SE selected an LE that is one of the most wonderful cars I have driven. Being a sea kayaker with leaving my vehicle on a beach entrance to a bay, or a river muddy boating area, I felt at ease with the car. The staff on sales and sales management worked with my husband and I to make it happen very reasonably and were an awesome team! They also never pressured us but were amazingly accommodating and the warranty and price is unbeatable! The team at Hyman Bros, Mitsubishi are the best in my all 40 years of car dealership experiences and I look forward to continue to work with them! More

Great Car Buying Experience We found a car online and spoke with Clay by phone. The next day we met Clay at the dealership even though it was his day off. He was very personable We found a car online and spoke with Clay by phone. The next day we met Clay at the dealership even though it was his day off. He was very personable, easy to talk to, and knowledgeable about the car's features. We decided to purchase the vehicle and Hyman Bros. made it so easy. Rod in the Finance Dept. was great and really knows his stuff. He got us a great rate to finance. We are very happy with the experience and our purchase. Thank you Clay and Hyman Brothers. More

Excellent Service Clay Merrifield was our salesman, who met us outside as we drove up introducing himself. What a delightful and professional gentleman. His knowledge a Clay Merrifield was our salesman, who met us outside as we drove up introducing himself. What a delightful and professional gentleman. His knowledge and considerate manner made the buying process very enjoyable. A test ride and we were in love with the Mercedes red GLK350 and Clay. We filled out all of the application, and returned Monday to complete the process with exuberant Rod. We had a wonderful At Hyman Brothers. Becky White and Buck Blair More