Huntington Beach Mazda

I was very pleased with the service I recieved from Robb Neely. When I arrived he had multiple cars that met my criteria. I test drove them and decided on the Volkwagon jetta. The sales process was by far t Neely. When I arrived he had multiple cars that met my criteria. I test drove them and decided on the Volkwagon jetta. The sales process was by far the easiest car buying experience I have ever had. I would and will recommend this dealership to friends and family. Thank you Robb! Shanene Rachels More

I was very happy with the help from the sale professional Mr.Robb Neely. Robb was very knowledgeable about all the cars in the dealership. He helped making buying a car a very smooth process. The staff was Mr.Robb Neely. Robb was very knowledgeable about all the cars in the dealership. He helped making buying a car a very smooth process. The staff was very friendly and helpful too. I would definately recommend HB Mazda to all of my friends and family. Robb was also available to speak to me after hours regarding any questions or concerns that I had. Each time I came into the dealership I was treated with great care from all the staff. Since I work with the public in my job I really feel that customer service is so important and that HB Mazda really does have the best customer service. Thank you for my experience Robb I really appreciate all of your hard work in helping me to reach the best price. I know I will be coming back each time I need to purchase a new or used vehicle. More

Ryan was very helpful throughout the whole process of purchasing my car. He actually went out of his way and researched other Mazda dealerships in the area and found the exact car i was looking for and h purchasing my car. He actually went out of his way and researched other Mazda dealerships in the area and found the exact car i was looking for and had this car transferred to the HB Mazda dealership that night. Even stayed late at night when he wasn't supposed to work just to meet with both myself and my mother, providing information about the car that he researched and even gave us safety ratings and comparisons to other cars such as Toyota and Honda. We would definitely recommend Ryan to anyone that is looking to purchase a car, both Ryan and the other guys working at this dealership were all so friendly and helpful. After the fact of purchasing my Mazda 3, Ryan still followed up with me every couple weeks giving me information about window tinting quotes and just simply asking how everything was and how I'm liking the car. We didn't feel pressured and they gave my mother and I time to talk alone when we wanted to discuss financial information. Overall this experience has been amazing and Ryan has put a lot of time and effort into just making sure we were and still are happy! Great employee and we highly recommend him to anyone that is interested in looking for a car. Thank You Ryan! More

Robb was very knowledgeable on the vehicle features and quick to accomadate my needs. He listened & was very helpful. He was very thourough in guiding us through the purchase. Pleasant to work with. quick to accomadate my needs. He listened & was very helpful. He was very thourough in guiding us through the purchase. Pleasant to work with. More

Ryan killed it! (in a great way ;) He worked within Ryan killed it! (in a great way ;) He worked within the budget I gave him and found me options to choose from. He was willing to work with me even Ryan killed it! (in a great way ;) He worked within the budget I gave him and found me options to choose from. He was willing to work with me even on his day off to make sure that I got my car as quickly and conveniently as possible for my schedule, without worrying about his schedule. I felt like he heard what I wanted and he worked out a price that fit my budget and still gave me "a lot of car". I highly recommend him as someone who can help you get into the right car. In fact, when you walk in the front door...skip all the hassle and just ask for Ryan before you say or do anything else! THANKS RYAN! JoBen More

After weeks of dealing with other car salesmen, and their lack of knowledge/patience and enthusiasm for the vehicles themselves, stopping into HB Mazda and dealing with Robb was simply refreshing. He actuall lack of knowledge/patience and enthusiasm for the vehicles themselves, stopping into HB Mazda and dealing with Robb was simply refreshing. He actually knows his stuff and he doesn't force feed it to you either. Robb was easy to talk to and willing to work with us for his sale. Unlike most places we visited. This wasn't the only Mazda dealership we went to, so I can only say that Robb and his crew do an excellent job. As a loyal Mazda customer (I also have a 2005 3s) I highly recommend this dealership! More

I was recently in the market for a Miata MX-5. I had already driven the 2012 model, but wanted to see the 2013 design changes before making a decision. I called Ryan Follese, and by the end of that same already driven the 2012 model, but wanted to see the 2013 design changes before making a decision. I called Ryan Follese, and by the end of that same day he had sent me pictures he had taken of their new 2013 model, checked the inventory of 2013 MX-5s in the Southern California area, and offered to try to negotiate with other Mazda dealers to get a MX-5 with the exact color and accessory package I wanted. If Ryan provided this kind of service to someone who was just shopping around, you can imagine what he would do for a confirmed customer. I would recommend him to anyone interested in buying a Mazda. More

An overall great experience. Mr Neely was patient, kind and more than willing to help me out despite these harsh economic times. Thanks a bundle Robb! and more than willing to help me out despite these harsh economic times. Thanks a bundle Robb! More

Was looking for a Mazda 3 SkyActiv White/Sand Dunes with Automatic transmission. Had visited a couple of other dealerships but did not buy there. One asked if I was ready to buy before wanting to show me a Automatic transmission. Had visited a couple of other dealerships but did not buy there. One asked if I was ready to buy before wanting to show me a car and the other had misquoted though maybe in good faith. Was not too optimistic when dropping by HB Mazda. Was met by Jonathan Marchand who immediately checked his inventory and had 2 on the lot that met my requirements. Took a short test drive and agreed to buy it. While he had to clear my offering price with the Sales Manager, it only took a few minutes. What pleasantly surprised me is that instead of sending me to the "Finance and Insurance" people where additional hard sell takes place (extended warranty, waterproof seats,...), Jonathan did all the paperwork himself so was done in about 15 minutes! The next day when I picked up the car, Jonathan showed me how to program my cell phone in so I could use it immediately and re-programed the service info so that it would remind me when to come back for the first "Free" oil change etc... More

I kept pushing off shopping for my new car as I wasn't enthusiastic about having to deal with the headache of the sales tactics at a car dealership. Now I wish I hadn't procrastinated! I had the best expe enthusiastic about having to deal with the headache of the sales tactics at a car dealership. Now I wish I hadn't procrastinated! I had the best experience at HB Mazda! From the second someone held the door open for me until the time I pulled out of the driveway in my new CX-5, I was treated with the utmost respect. Joe Balisalisa was my sales person; he listened to what I wanted in a vehicle, made suggestions that were within my budget, calmly and thoroughly answered my questions, didn't pressure me, explained how Mazda will provide service throughout the life of the vehicle, and let me experience that car shopping can actually be fun! I LOVE my new CX-5. I'd recommend this dealership to anyone in a second. More