Huntington Beach Mazda

It's very unnerving to walk into a major life purchase and be treated as if you were standing on line for a Sears microwave. That is what I repeatedly felt like working with other dealerships. OC purchase and be treated as if you were standing on line for a Sears microwave. That is what I repeatedly felt like working with other dealerships. OC Mazda changed all that. More often than not, a typical salesman at competing dealerships had no redeeming qualities. No knowledge of the vehicle, no human element, no incentive to work with you or even provide the illusion of. OC Mazda has the ultimate trifecta: Knowledge, Humanity, and Great Prices. Although I've read outstanding reviews of other employees here, I wouldn't risk NOT working with Joe Rosales, whom I had the pleasure of doing business with. He met my offer EXACTLY, he outbid my outrageous bank loan by HALF, he gave me some wiggle room on an extended warranty, and above all else... was TOTALLY DECENT AND HUMAN. My initial internet contact Joe Balisalisa was also very forthcoming and respectful and got the ball rolling on my deal. I bought a used Kia Sportage, so mind you this was not a true Mazda experience. I can only imagine how they are dealing with their own manufacturer. I will be back in a few years to buy a new Mazda directly from this team. No doubt in my mind. Bobby V.'s an excellent Finance man. Big Joe Rosales is truly a rare breed among salesmen. Buy from OC Mazda! More

Ed went above and beyond my expectations when buying my new car. I had gone to several dealerships looking for the car and wanted and every one tried to make me settle for one I didn't want or for a price new car. I had gone to several dealerships looking for the car and wanted and every one tried to make me settle for one I didn't want or for a price that didn't work for me. Ed not only got me my perfect car he got it for the price I wanted with no issue. He was personal and made me feel like I had known him for years. He was genuinely interested in not only my needs for a new car but in my personal life. I will be recommending not only Ed but the entire Huntington Beach Mazda Family to anyone and everyone I know. Thank you for my new car! You guys are AMAZING More

I was really impressed with the customer service at this dealership. Ed, our salesman, was extremely knowledgeable about the product he represented yet was not pushy or overbearing like the stereotypical c dealership. Ed, our salesman, was extremely knowledgeable about the product he represented yet was not pushy or overbearing like the stereotypical car salesmen. He was friendly and easy to talk to. All car salesmen should be like Ed. Everyone we dealt with was friendly and accommodating. Another excellent example of great customer service is Bob in their service dept. Nothing bad to say about this dealership. I've had one other great experience with a car dealership, low and behold it was a Mazda dealership in Tustin...owned by the same man who obviously models exemplary customer service to his team. More

Ed was great. I know we were a hard sale but he worked with us. We got in the price time we wanted, with the extras we wanted too. I'm super happy with my car. Also, I'm excited I get one free car wash with us. We got in the price time we wanted, with the extras we wanted too. I'm super happy with my car. Also, I'm excited I get one free car wash a month too! More

We had been looking for a new car and weren't sure what we wanted, but we read Consumer's Report and decided to test drive a Mazda. I loved it the moment the motor started ! It was so quiet and I lik what we wanted, but we read Consumer's Report and decided to test drive a Mazda. I loved it the moment the motor started ! It was so quiet and I liked to drive it. I felt completely comfortable behind the wheel. Our saleman was Ed Southfield and he was helpful, answered all our questions and best of all, he was NOT pushy. Ed was low keyed and listened to our wants.Thank you, Ed, for a great experience. Sincerely, Ginger Lemke, By the way after we bought the car, we met everyone in the sevice dept. They couldn't have been nicer. More

This was the first car purchased by my little sister (I was the co signer), and Ed made the experience great for her. He made her feel like a valued customer and she is very happy with the car she came hom was the co signer), and Ed made the experience great for her. He made her feel like a valued customer and she is very happy with the car she came home with. We would both HIGHLY recommend this dealership and especially Ed to any friends, family, or coworkers who are in need of a car. - Danni More

Everything from the initial contact thru the end sales experience was above and beyond the call. Big Joe went out of his way to drive over 400 miles round trip to pick up the car we wanted and then gave experience was above and beyond the call. Big Joe went out of his way to drive over 400 miles round trip to pick up the car we wanted and then gave us a great deal as well. F&I man Bobby V was helpful and got us a great loan at low interest rates. Buy your new Mazda here. More

This is the second Mazda i have owned. And the second time I have used this dealer. They are straight shooters and dont try to squeeze every dime they can from you. The service is great and If my next time I have used this dealer. They are straight shooters and dont try to squeeze every dime they can from you. The service is great and If my next car is a Mazda I will be back to visit ED. Thanks.! More

This dealership was great. I dealt with Ed Southfield. He never pressured me about anything and was extremely knowledgeable and answered every question I had. I test drove two different cars from this lo He never pressured me about anything and was extremely knowledgeable and answered every question I had. I test drove two different cars from this lot. I told them I wanted to test drive other cars from other lots before I made my decision. Ed gave me his card and said "I'll see you later when you come back." And he was right. I came back and bought a new Mazda 3. Even the finance process was great! Jonathan from the finance department was straightforward and an honest person. I felt I could trust everything he said. He didn't try to sell me anything I didn't need. Great experience in every way! More

Joe was friendly, upfront and honest. He made us feel completely comfortable with the process and the deal / car we were getting. The finance manager and team had our paperwork and car ready quickly a completely comfortable with the process and the deal / car we were getting. The finance manager and team had our paperwork and car ready quickly and in excellent order. More