Huntington Beach Mazda

I just had my car serviced at Huntington Beach Mazda and only wish it was this easy to do business with other companies, regardless of what industry they are in. I recently called and spoke to John Cemore i only wish it was this easy to do business with other companies, regardless of what industry they are in. I recently called and spoke to John Cemore in the service department. He was extremely professional, friendly, and took the time to address all of my questions with thorough answers. I had purchased my CX-7 from the same dealership so he was able to look up my information and see that I would likely be covered by Mazda manufacturer warranty since they extended the warranty on this particular part due to common failures, otherwise I would be covered by my extended warranty. It's nice to see a company step up to the plate like that. I was able to make it to the dealership that same afternoon to drop off my car and John didn't happen to be there but I spoke with Nick who was just as friendly and helpful as John and got me written up and out of there in under 10 minutes. The next day I got a call from John who let me know that they completely replaced the air compressor, charged and filled the freon, replaced something else connected to the unit, and also that they discovered a ruptured motor mount during inspection, which they also replaced. With so much work to be done I didn't think I would get my car back for a day or two, but it was finished within 24 hours of originally dropping it off! To top it off, their car washer was broken, so they actually hand washed my car and did a very nice job. My car now runs great again (this is the first and only issue I have ever had in over 3 years), my A/C is freezing cold, and best of all, MAZDA COMPLETELY COVERED EVERYTHING, I didn't even have to pay a deductible or diagnostic fee! I walked out of there without spending a penny, except for the $4 the parts department charged me to repair my keyless entry :-) Thank you John, Nick, and everyone at HB Mazda Service Dept. for being so helpful and making a stressful car problem a no hassle and pleasant experience! Other businesses should model their professionalism, friendliness, and customer service after these guys! More

I was totally satified with Sale profesional Robb Neely's proformance and I would recommend him to anyone in the world. I believe Robb should be running the whole Mazda operations because he is that professi proformance and I would recommend him to anyone in the world. I believe Robb should be running the whole Mazda operations because he is that professional. More

I recently purchased a new Mazda3 from Huntington Beach Mazda through salesman Jon Marchand. The customer service was excellent. Jon's knowledge of the vehicles and the features, optional and standard, was Mazda through salesman Jon Marchand. The customer service was excellent. Jon's knowledge of the vehicles and the features, optional and standard, was superb. He was personable, and made sure I understood what I was purchasing. He spent time going over all the interior features to make sure I knew and understood how to work everything in the car. The staff was very friendly and efficient and seems to hold Jon in high regard. The overall experience was great, and I only hope that future car purchases go so well. I will definitely consider returning to this dealership in the future. More

Airyn was a great sales agent. She had shopped some of her used inventory before we got to the dealership and already knew the vehicle we were interested in before we even showed up. The next morning she her used inventory before we got to the dealership and already knew the vehicle we were interested in before we even showed up. The next morning she drove to their other location (all the way in Tustin) and brought it to the HB dealership so we wouldn't have to travel just to see the vehicle. That was pretty amazing in and of itself! We walked in on a Friday night around 5pm and left with the car at the price and financing we wanted by 7pm. Fastest, friendliest service we have ever had! Thank you Airyn and OC Mazda!!! ~Paul and Chrysta Brashier More

I brought my car in because it was stuck in gear and there were many codes that came on. Brian handled my case. He said they couldn't find anything wrong with my car. When it was returned the window there were many codes that came on. Brian handled my case. He said they couldn't find anything wrong with my car. When it was returned the window wasn't working. I contacted Brian and he told me that none of the work/testing would result in the window not working. Therefore, I would have to pay for the repair and that it could be expensive if they had to take the door apart. I asked another service advisor and he told me that the window just had to be reset and that it was due to the testing/ work on my car. Shortly after that I drove the car to Vegas and broke down in the dessert. They told me nothing was wrong with the vehicle and I ended up with a $300 towing bill. More

Great dealership! Everyone there was very friendly and easy to work with. They work with you and try to give you the best possible deal. We where very pleased with the help we received in purchasing our n easy to work with. They work with you and try to give you the best possible deal. We where very pleased with the help we received in purchasing our new vehicle. That's why I give this dealership a great rating, I love my new car!!!!! More

Great dealership! Everyone there was very friendly and easy to work with. They work with you and try to give you the best deal possible. I was very pleased with the help I received in purchasing my new easy to work with. They work with you and try to give you the best deal possible. I was very pleased with the help I received in purchasing my new vehicle. That's why I give this dealership a great rating, I love my new car! More

My husband and I came in a week ago, and we both ended up with brand new cars. The customer service was great. The salesman's knowledge of the vehicles and the features, optional and standard, was great. He with brand new cars. The customer service was great. The salesman's knowledge of the vehicles and the features, optional and standard, was great. He took the time to go over all the interior features to make sure we knew and understood how to work everything in the cars and didn't have to fumble around figuring it out ourselves. He was friendly, but not pushy. The financing guy, he was very friendly and efficient. The overall experience was better than I have had at any other dealership. I will definately consider returning to this dealership for our next cars in the future. More

I bought an ultra clean Mazda 6 this last Monday and am feeling better and better about the decision every day that I drive it. The salesman - Rob - was very helpful and showed me every little bell and wh feeling better and better about the decision every day that I drive it. The salesman - Rob - was very helpful and showed me every little bell and whistle on the car. I was going to rate them a little lower on the price due to getting a lower finance rate than I thought I would but I only put 5% down and have an average to approaching good credit score. All in all I have zero regrets buying the Mazda and am still getting surprised by how much I like the car. Rob even sent me a follow up email to make sure that I was able to get my blutooth hooked up. I highly recommend both the salesman and the dealership if your in the market for what they offer. I shopped at Toyota, Honda, Nissan and chose Mazda in the end. More

the "joe's" are fabulous! they come as a pair the "joe's" are fabulous! they come as a pair - and make purchasing or leasing a car so very simple. no hassle, no headache, and complete respect of the "joe's" are fabulous! they come as a pair - and make purchasing or leasing a car so very simple. no hassle, no headache, and complete respect of your time. i visited hb mazda to test drive the mazda 3 & although i explained i was still looking at other vehicles joe balisalisa did not say anything negative about the other vehicles i was interested in; instead he focused on all the wonderful features and facts of the mazda 3. go see the joe's if you are looking for a simple transaction with a smile! More