Huntington Beach Mazda

My husband and I have been shopping different cars and dealerships for about a month now. Our experience at HB Mazda was very different than that of most other dealerships. Ed met us as we walked onto t dealerships for about a month now. Our experience at HB Mazda was very different than that of most other dealerships. Ed met us as we walked onto the lot and was very friendly and knowledgeable. He patiently walked us around the lot showing us different features and colors until we were sure of what we wanted without any high pressure sales tactics. Needless to say, we found the car we wanted and we're really happy with it. The whole process was very positive. We were impressed with the kindness and helpfulness of everyone we worked with in completing the sale. We were introduced to a couple of service advisors and the parts manager. What a nice touch! The GM, Mark McKellop actually spent some time with us before we left as well. He is extremely personable and friendly. We were so impressed with our experience at HB Mazda. Be sure to stop by and ask for Ed! More

After my bait & switch experience at Puente Hills Mazda, I called Joe Balisalisa at OC Mazda Huntington Beach. We discussed pricing and agreed on the price. I went to the dealership and picked th Mazda, I called Joe Balisalisa at OC Mazda Huntington Beach. We discussed pricing and agreed on the price. I went to the dealership and picked the car. The transaction went very smoothly as the price we agreed upon is the price that went on the sales contract. Joe Balisalisa is a straight shooter professional guy. If you are in the market for a brand new car, make sure to give Joe Balisalisa a call at OC Mazda, Huntington Beach. He will treat you well. On the other hand, avoid by all means Puente Hills Mazda. They will give you a price over the phone but will not honor it upon arrival as they will force you to buy add ons and options that you did not need and want in the first place. More

Ed made our car buying easy. First met Ed early part of July. Went to numerous dealers looking for a used car. Came back to OC Mazda found a new car we liked. Continued to look at other cars, found Mazda w July. Went to numerous dealers looking for a used car. Came back to OC Mazda found a new car we liked. Continued to look at other cars, found Mazda was our choice. Ed was always the same each time we went back, no push, easy to talk with, knew the car very well. We gave him a description of the car we wanted. He located the car, the delivery was smooth. We are grateful of how he took care us, as it would be. Ed has a lot of patience and is very understanding, takes his time with his customers. Highly recommend Ed and Huntington Beach Mazda dealership. More

My wife and I just purchase a 2014 Mazda CX-5. It was a very painless process that we both enjoyed. We went to talk to Joe Rosales during the week right before closing. Joe was friendly and personable. He very painless process that we both enjoyed. We went to talk to Joe Rosales during the week right before closing. Joe was friendly and personable. He did not make the hard push. He knew that we were interested in buying but probably not that night. He gave us all of our options and even stayed pass closing to make sure that we had all of our questions answered. We left that night without a car but I think Joe knew we would be back. On Saturday morning we came back and with the help of Little Joe also we were driving away in our new car in a little over 2 hours. Definitely the most pain free car transaction I have ever had. More

I took the CX-5 around the country in May-June, 7200 miles in three weeks. I had its oil changed in Columbus OH, and when last week I had it at HB Mazda for another oil change the OH service was listed; miles in three weeks. I had its oil changed in Columbus OH, and when last week I had it at HB Mazda for another oil change the OH service was listed; nice! They also detailed the CX-5 gratis as part of a promotion and did a fair job with one exception: I have Wet Okole seat covers (highly recommended BTW) and the detailers didn't put them back on! This is when Joe Rosales, the salesman who sold me the car, happened by and put them back on _himself_. He was a straight-shooter salesman when I bought the CX-5 and obviously willing to go the extra five miles to keep his clients happy. More

Ed was extremely helpful and inviting. As a first time buyer I was extremely appreciative of his excellent customer service! He really did everything to help me get the car I want and I couldn't be happie buyer I was extremely appreciative of his excellent customer service! He really did everything to help me get the car I want and I couldn't be happier with my new mazda 6!!! Make sure to ask for Ed!!! More

I went to HB Mazda on Friday night 9/20/13.I was softly approached by Ed Southfield who was extremely knowledgeable and patient with my car buying experience. Needless to say I had been to a few more deale approached by Ed Southfield who was extremely knowledgeable and patient with my car buying experience. Needless to say I had been to a few more dealerships down Beach and was completely turned off by my other experiences. Where pushy, firm, and somewhat cold approaches were given to me at other dealerships, I received nothing but kindness, patience with my fickleness, and assurance in me that the loan process would be as quick, painless, and as stress free as possible. I had innumerable questions as I was on the search for a compact SUV and wanted to make sure I was getting the best deal for the quality and longevity in the car that I needed. I asked to have a few cars pulled out to take a peek inside and Ed was so friendly with no hesitation and pulled out everything I wanted to see. I ended up with a gorgeous certified pre owned Mazda 3 with exceptional mileage, great interior, and a few extras that I was surprised with. I received beyond more than I had hoped for on my trade in Nissan Rouge and am so excited and very proud of my new car. I will definitely be a repeat customer and anyone I know looking for a new car I am sending to Ed. His professionalism and attention to detail and customer service exceeds exceptional and I applaud HB Mazda for such a great car buying experience. More

I was recommended to Huntington Beach Mazda, because two of my closest friends had purchased cars there. Their parents talked to my parents as well and made sure that we were in good hands with both Joe B. of my closest friends had purchased cars there. Their parents talked to my parents as well and made sure that we were in good hands with both Joe B. and Joe Rosales. Joe B. greeted us right away and took us out to explore some potential purchases. He was extremely informative about the cars, giving not only the facts, but a lot of his personal experience. You can tell he loves his job and enjoys helping others find the most suitable car. After driving a few cars and finally deciding on the Mazda 3, we were placed in the hands of Joe Rosales. This part was the portion of the night that made me nervous; all the costs and final decisions. Joe made sure not only to inform my parents on any questions, but he made sure I was comfortable and understood what was going on. I appreciate his patience during this huge decision for me and all of the hard work he put into getting me the best deal possible. Everyone always tells you to be careful for salesman tricks and what not at car dealerships, that is not necessary here at Huntington Beach Mazda! Everyone was a delight to work with, and there were no gimmicks whatsoever. Thanks again to both Joe's!! More

Joe and Joe were low key, friendly, knowledgeable and patient. I started looking for a CX-9 2 months ago. I considered used or new, I shopped for prices, I considered options and packages. Joe Rosales patient. I started looking for a CX-9 2 months ago. I considered used or new, I shopped for prices, I considered options and packages. Joe Rosales took me on a test drive and understood I was in no hurry. When I got back in touch, Joe Balisalisa was my email contact. They gave me a great price on the exact CX-9 I was looking for, and a very fair price for my trade in. The whole process was low stress, very friendly, and pressure free. Not one sales gimmick ... other than the best one of all = "let us know what you're looking for, and we'll help you find it." I shopped far and wide via internet, but when push came to shove, I wanted to buy a car from HB Mazda because of Joe Rosales, and the location (I live in Costa Mesa), and then Joe B. helped complete the deal. I love my CX-9, and I had a GREAT experience w/ HB Mazda. More

Prior to visiting this dealership, my family and I went to a Mazda dealer in Irvine and we were very disappointed with their customer service and the ridiculous price they quoted us; meanwhile I had filled to a Mazda dealer in Irvine and we were very disappointed with their customer service and the ridiculous price they quoted us; meanwhile I had filled out a form on truecar.com regarding a mazda we were looking for and Joe called us from Huntington Beach Mazda and told us he could meet our needs. So we drove from Irvine to Huntington Beach to meet with Joe. He was amazing! No hassle, no games, no "car sales man" lines (which make you feel like, you are about to get ripped off). We told him what we were looking for, how much we wanted the final price to be, and he took care of the rest! He was very nice and easy going, most of the time we were there, we end up talking and laughing about other stuff rather than playing the "back and forth" game regarding the price! The process was so easy and painless, we'll definitely refer our family and friends to Joe and his team. Thanks for an amazing experience! More