Humes Chrysler Jeep Dodge RAM

2015 Dodge Durango I could not have asked for better customer service. I got a fantastic deal on my trade in. The process was hassle free and I didn't wait long, drove I could not have asked for better customer service. I got a fantastic deal on my trade in. The process was hassle free and I didn't wait long, drove home my new vehicle that morning! I have the upmost respect for this dealership! I am a very happy customer! More

"service advisers" are dishonest, greedy scammers!!! he guys in service department that we give our keys to and trust at Hume's in Waterford pa. these guys are not car mechanics!!! they are "service he guys in service department that we give our keys to and trust at Hume's in Waterford pa. these guys are not car mechanics!!! they are "service advisers" (aka) salesman that work on commission!!!!! ********keep all your receipts ********ask for your parts back that have been replaced. these "service advisers" are dishonest, greedy scammers!!! the "service managers" are the biggest thief's there!!! its a deceiving act of taking advantage of people that trust them. they know this... that is how they make their commission!!!! be aware... be smart !!!! More

2014 3500 longhorn Great truck great dealership if I ever need to buy another vehicle I would definitely go to HUMES I love that if I ever need to go to service they hav Great truck great dealership if I ever need to buy another vehicle I would definitely go to HUMES I love that if I ever need to go to service they have a loaner Even for an oil change More

Can't do there job?!?! I don't think I will ever return to buy another truck. Started calling about a tire problem at 15,000 miles and they passed me around until I was worr I don't think I will ever return to buy another truck. Started calling about a tire problem at 15,000 miles and they passed me around until I was worried about safety and just spent the $2500 for a new set. Not a big deal when tires wear out but with 15,000 miles? Cheap cheap cheap. Next my brake petal feel off. I still have not been called back about this problem. That is the only reason I am writing a review if they are not worried about people's safety on the road with what they are selling I am not worried if they sell a few less cars. More

Best dealership! I've worked with Bob corritore a couple of times now and each time I'm treated with excellence. I would recomend bob and the rest of the team to anyon I've worked with Bob corritore a couple of times now and each time I'm treated with excellence. I would recomend bob and the rest of the team to anyone. I have also delt with the service department several times and the body shop and have left 100% satisfied. More

Eddie Miller is who you want to see. Everything hashed out over the phone was what we got. Zero duplicity, 100% honesty: Eddie Miller is a class act, 1st rate salesmen. It's rare when you Everything hashed out over the phone was what we got. Zero duplicity, 100% honesty: Eddie Miller is a class act, 1st rate salesmen. It's rare when you come across someone in the car sales business who takes so much time, consideration, and attention to detail as Eddie. He singlehandedly turned on of life's more stressful situations into an almost enjoyable Saturday morning for my wife and I. I can't say enough. Humes, by way of Mr. Miller, (and also the general manager- who's name I missed- who was extraordinarily kind) you've earned my trust as a no hassle, zero pressure establishment. My wife and I thank you with all sincerity. We look forward to dealing with Humes and Mr. Miller in the future. Dan and Stephanie Gordon More

First Time Buyer I recently purchased a 2014 Dodge Ram. Bob Corritore is the salesperson I purchased my vehicle through and he helped to make this process go very smoo I recently purchased a 2014 Dodge Ram. Bob Corritore is the salesperson I purchased my vehicle through and he helped to make this process go very smoothly. Bob took time to explain everything and answer all of my questions both knowledgably and patiently. Throughout my buying experience I did go to other dealerships, but soon found that they did not seem to want to speak to me but rather to my father. I am glad to say that I had no such issue at Humes. I am the sole purchaser of my vehicle and Bob spoke to me as such. He definitely made my first time buying experience simple and encouraging. I would definitely recommend Humes as the go-to car dealership. More

Best buying experience ever! Bob Corritore and Matt Clark are the definition of excellent customer service. They by far made my buying experience one to remember. Other businesses Bob Corritore and Matt Clark are the definition of excellent customer service. They by far made my buying experience one to remember. Other businesses should take notes from Humes on how to treat a customer and their family. Humes definitely gained a return customer after this experience. I will highly recommend them to anyone that will listen to me. Couldn't be happier. Thanks again guys! More

BAD!!! Experience with sales I have shopped at Humes in the past and had a great experience buying a vehicle. On 05/06/14 I traveled to Erie for a meeting. Humes was contacted for I have shopped at Humes in the past and had a great experience buying a vehicle. On 05/06/14 I traveled to Erie for a meeting. Humes was contacted for a price quote on a Ram 1500 quad cab. Brooke Reese was the salesman spoken to. He took the info of the type of truck and options required. Mr Reese said he would call back with the info. Mr Reese never returned the call so leaving Erie heading to Humes another call was placed to Mr Reese. This was about two hours after the first call. Mr Reese claims he didn't know he was to call back and was waiting for me to show up and talk to him. Ok, maybe he forgot or misunderstood - this is understandable. The numbers given were higher than a quote from a different Dodge dealer. Mr Reese was asked if this was the best price or if they would work with me to equal the other dealer. The attitude turned rude almost to the point of belligerent. The last comment Mr Reese made was "well, you would be stupid to shop here if you can get it $2,000 cheaper somewhere else". This was unfortunate for Humes dealership. I have a 17 and an 18 year old who are getting vehicles as graduation presents. I'm buying a new truck. My fiancé is buying a sports car now the kids are old enough to leave the house to college. Mr Reese and the attitude lost 4 sales for Humes this month alone. After a 7 Chrysler/Dodge vehicles in the last 12 years it may be time to try a Ford. More

Humes of Waterford, exceptional I gave my high rating because the employees at Humes definitely deserve it! Never have I been assisted by a salesman with the full knowledge of a Ram I gave my high rating because the employees at Humes definitely deserve it! Never have I been assisted by a salesman with the full knowledge of a Ram truck, until Eric Campbell of Humes. He answered every question I had immediately. Also, if he wasn't sure of something I asked, he immediately found the info I needed, which helped me make a decision on whether or not to buy the vehicle. Which I did. As I walked around the dealership, I also noticed how friendly the other employees were with the other customers, as well as myself. They made you feel right at home. When it came down to brass tax time, Eric didn't him haw around like most salesmen I've encountered, that mainly just sugar coat things and dance around the real factors in buying a vehicle. He knew what I needed to here and what I wanted to hear and did it with quickness. He also went the extra mile for me with no hesitation. I can see why they are ranked 7th in the nation for service. There are 3 other Chrysler owners in my immediate family, and I will make sure I advise them to go to Humes before trying any other dealership first. Why waste your time with others when you can go to the best. I am very satisfied with my purchase and have never felt like I walked away with a more fair deal than I did with Humes. They will definitely get my business again. Way to go guys!!! More