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Hudson Toyota
Jersey City, NJ
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621 Reviews of Hudson Toyota
Anthony worked patiently to make sure the issues with the car were addressed. and had the car ready before the promised time. It was after the holidays and the dealerships were all very busy yet they managed car were addressed. and had the car ready before the promised time. It was after the holidays and the dealerships were all very busy yet they managed to take care of me quickly and the service people were all very friendly. More
I would like to say that I had a great experience at this dealership. I got a 2011 Toyota Camry in early december and was extremely satisfied with this purchase on the same day. And even more satisfied with dealership. I got a 2011 Toyota Camry in early december and was extremely satisfied with this purchase on the same day. And even more satisfied with the service I received from Mario and Bill. They were very honest and helped me in making the right decision for me. I am very thankful for their informative details and their patience. Mario also followed up by calling to make sure I was satisfied with my purchase. I had a great service and I would definitely buy from them again and recommend them to friends and family More
I got a great deal and Alan Edwards was very helpfull with my purchase. I like that the manager Bill Rebhan got involved to get me the lowest price possible. I will tell all my friends and family to shop with my purchase. I like that the manager Bill Rebhan got involved to get me the lowest price possible. I will tell all my friends and family to shop at Hudson Toyota. The 2010 Toyota Corolla was used but in like new condition. More
Spoke with Mr. Leon Knott with pricing of 2011 highlander and accepted a very very good price for the vehicle. When I arrived at the dealership there are sales staff at the door greeting me and directing to and accepted a very very good price for the vehicle. When I arrived at the dealership there are sales staff at the door greeting me and directing to my assigned sales professional Jose Ranz. Since the price is agreed before the entire process took less than 2 Hours. Overall a very pleasant experience. More
My experience with this dealership and its employees was outstanding. Mario Fernandez was very professional and helped me with anything that I needed. I spoke to him on the phone before I came in to look a outstanding. Mario Fernandez was very professional and helped me with anything that I needed. I spoke to him on the phone before I came in to look at cars and from the initial phone call and all the way through the buying process, he gave me A+ service. Danny gave me great customer service from the minute I sat down. He was extremely knowledgable about Toyota and its products. Jenny took care of all of my paperwork and she was also very professional and courteous to me. She kept my wonderful experience going until I walked out the door with my new car. Before I left, Danny came with me to my car and explained how everything worked, even my windshield wipers : ) I would definately recommend Hudson Toyota to anybody. You can definately call me a very satisfied customer and I will be back!!!! More
I was pleasantly surprised at the high level of customer service I received at Hudson Toyota. They are in the business of selling cars, but that does not mean they can't be honest. I initially looked for service I received at Hudson Toyota. They are in the business of selling cars, but that does not mean they can't be honest. I initially looked for a Toyota Sienna in Queens and was disappointed by the promises I received that were simply inaccurate. At Hudson, they were courteous and told me honestly when my requests were untenable. The bottom line is they are happy to provide you great service even if you demand that they sell at competitive prices. I did my research ofn appropriate price for the car I wanted and agreed to sell at my price. They also have a great inventory. Also, surprisingly, there was no high pressure tactics to sell you the extra warranties, lo jack, etc. They offer, but understand if you decline. That is much appreciated. More
Mr. Alvarado was knowledgeable, courteous and efficient. We were not very familiar with Toyota as a brand name and he was just the right person to give us a good run-down. He answered all of our questions We were not very familiar with Toyota as a brand name and he was just the right person to give us a good run-down. He answered all of our questions no matter how many (and there were lots!) He did a great job in filling in all of the blanks and we walked out with a brand new Toyota Camry which we look forward to having for many years to come. More
I will be honest with you I would of not have purchased my new vehicle if it was not for Jean Rock. Most salespeople are about making you buy something you do not need simple for the sake of making a sale. my new vehicle if it was not for Jean Rock. Most salespeople are about making you buy something you do not need simple for the sake of making a sale. Jean Rock is not that kind of salesperson. I previously have purchased a 2008 Toyota Corolla CE from him and every month he called to make sure everything was okay with my vehicle, and myself. This is service that you do not receive from someone who only cares about selling you something you do not need, especially after the sale is made. In Jan. of 2010, Jean Rock called me and made me aware of a promotion that Toyota was having and said I should come in and take advantage of it. Trusting his advice, I did and was not disappointed. Jean Rock helped me, purchase a brand new 2010 Corolla LE, fully loaded, with car alarm, and LoJack for a reasonable amount more than I was paying for my 2008 Toyota Corolla which had none of those features. He did not have to do this, I had no way of knowing I could afford a 2010 Toyota Corolla LE for just a small amount extra. This is above and beyond, great customer service and if I could give him and Hudson Toyota a higher rating for customer service, I would definitely do so. In fact, today I got into my car and notice my tire light was on, and I called Hudson Toyota, and was immediately able to schedule an appointment for today convenient to my schedule. Jean Rock called me about an hour later, and left a message asking me to come see him when I came in to follow up about how I was enjoying the car. Once again, this is above and beyond, and of course when I brought the car in to get my tire plugged, he was there and followed up with me about the car, my family, etc. It is for service like this from salespeople like Jean Rock, that I will continue to buy cars at Hudson Toyota, because I know that Jean Rock cares about the people that he sells cars too. More
Two words can ony describe the sales people I worked with @ Hudson Toyota and that's HONESTY and INTEGRITY. Usually people visit dealerships on the defensive, ready to fight for a deal. I went in with the sa @ Hudson Toyota and that's HONESTY and INTEGRITY. Usually people visit dealerships on the defensive, ready to fight for a deal. I went in with the same strategy, only to learn that I didn't have to. Mario and his team was very knowleadgable on the product I wanted to buy as well as all the financing options that were available to me. Simply said, I may not have received the best deal possible on the car, but I can to tell you this, I don't care. WHY? The reason for this is that the level of customer service presented by Mario and Jaoquim are the best I have experienced by any dealer. That service alone is priceless. They were very interested and concerned on how I felt with the vehicle. They called me for nearly a wekk after I bought the car just to make sure I was happy. They even called for our birthdays. Like I said, price is improtant, but to me, customer service is much more important. Creating a relationship with your dealer is unheard of and not likely to happen, but I was able to make that connection @ Hudson with Mario. Personally, I had the best experienced I could have possibly received. Anymore excellent customer service demonstrated, I may have walked out with two cars. Which by the way, I will be returning to this dealer for my second vehicle. More
Subject: Please ask for carfax and all other related paper work before you look at the car. Unfortunately, my visit to this dealer was very awful. I was there late in the evening today to get a used paper work before you look at the car. Unfortunately, my visit to this dealer was very awful. I was there late in the evening today to get a used toyota Highlander. I enquired about the SUV while taking the test drive regarding number of owners (was told single owner), clean car ( without accidents) etc and hence liked it. Later we spent about more than an hour discussing the price and the APR. When everything was finalized and the credit card also given for down payment, I asked if I could get the carfax. In that I discovered that it had 2 owners and had accident. When I pointed it out, the sales person was trying to convince me saying that it could have been just a scratch on the rear bumper, where as in the carfax it was clearly stated that "rear end primarily damaged". It was really disgusting that I trusted the sales person and did not check the carfax initially and ran my credit check for no reason. More