Hudson Toyota
Jersey City, NJ
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615 Reviews of Hudson Toyota
Alexander Collas has a high-energy and likable personality. Mr. Collas is outgoing and friendly, with excellent communication skills, and a professional appearance. He talked with prospect and det personality. Mr. Collas is outgoing and friendly, with excellent communication skills, and a professional appearance. He talked with prospect and determined what type of vehicle I needed, as well as which particular features. He demonstrated advantages and characteristics of suitable cars and SUVs on the lot. I am very pleased with the level of patience and service I received. I am proud to say I drive a Toyota Highlander which makes all my commutes the more enjoyable. Thank you so very much. I will recommend all friends and family to see Alexander Collas at Hudson Toyota. More
Hudson Toyota in jersey city offers unparalleled customer service. I have only purchased cars from this dealership including my daughter's first car, as well as refinancing and trading for new cars. The bes service. I have only purchased cars from this dealership including my daughter's first car, as well as refinancing and trading for new cars. The best part about this dealership is their customer service Alexander Collas was our salesman and he was extremely helpful. He had no problem helping us in spanish, and did his best to accommodate our needs and interests when making a purchase. Alexander was also helpful in getting us the best deal, without making us feel like he was just interested in pushing a sale. Our overall experience was excellent thanks to Alexander's knowledge and willingness to help, I would recommend this dealership to anyone looking to purchase a car, and to ensure satisfaction ask for Alex! More
I have bought three new cars and a couple of used cars from Hudson Toyota. Sales rep Alex Collas was very dedicated and passionate about doing his job professionally. He is very knowledgable in his fiel from Hudson Toyota. Sales rep Alex Collas was very dedicated and passionate about doing his job professionally. He is very knowledgable in his field and provided excellent customer service - would highly recommend. More
Service and Sales persons in Hudson Toyota are High Class, Professional, and Excellent!!! I'm happy with my new RAV4 vehicle. I'd like to appreciate Cesar A Ronquillo for his welcome reception and pati Class, Professional, and Excellent!!! I'm happy with my new RAV4 vehicle. I'd like to appreciate Cesar A Ronquillo for his welcome reception and patience, also Roman (from Finance department). I’m in Toyota Hudson already 4th year and I'm glad to be there... G.P. More
Everyone I came in contact with at Hudson Toyota was extremely friendly, courteous, helpful, and knowledgeable. They made what could be a difficult and tiresome process not only easy, but enjoyable. Eve extremely friendly, courteous, helpful, and knowledgeable. They made what could be a difficult and tiresome process not only easy, but enjoyable. Everyone did their job with true excellence. There was no hard sell, just quick, intelligent helpful answers to all my questions. I will happily recommend Hudson Toyota to my friends. More
I have mixed feelings about this dealership. I had just moved to NJ and was in desperate need of a car. I needed a nice car which would not give me any problems. I didn't have the time to wait around and g moved to NJ and was in desperate need of a car. I needed a nice car which would not give me any problems. I didn't have the time to wait around and get the car checked by a mechanic and all the other things that one needs to do before buying a used car so I decided to go with a certified used car. The entire experience was good. The salesperson on the floor, Purandar, was great and helped me pick a car which was about a year old with only 6000 miles on it. Everything went fine until I reached the finance department. Now please bear in mind that I admit most of this is my fault but what I'd like to make people aware of is the deception which I think I was purposely carried out. I had negotiated with the sales people that they would "thrown in" installation of keyless entry and the car price would include all registration, titling and documentary fees + sales tax. I checked the purchase order which listed it exactly how I negotiated it. Then came the contract. In between, Steve tried to convince me to get extra care warranty which I declined because I had bad experience with something similar in my previous car purchase. Steve got to work and started printing out forms for me to sign. He also asked me sign a waiver that I was explained everything about extra warranties and that I declined it. I started getting papers to sign while I was in his office. Here's where I messed up - I checked some of the papers and then believed that he is just giving me paperwork as we had discussed. Bottomline: I signed some paperwork without reading it completely. I left the dealership with the car and the promise from them to install the car alarm at a later date. It took them a good month to get my registration done after which I received my car's billing statement. Everything was fine except - the total amount I owed was about $2000 more than what I had signed for. So I went through the contracts and found: 1) Steve had added extra care package + GAP insurance which I had declined. Like a fool I signed it too. 2) The registration, titling and documentary fees amounting to $450 was added to the price of the car even though the purchase order already included it So I went back to the dealership and explained it to them. The contract clearly showed the sales tax and all of these additional items listed under it as line items with a summary at the bottom amounting to the extra $2000. Obviously Steve realized what had happened or that I figured out (finally) what he did. He said that I can take out all of the above items right now. I was fine with that except for the extra $450 for paperwork. He went out and came back with an explanation. He said that the car alarm system which I was claiming to be free wasn't really free and the price was built in. I showed him the paperwork which listed the summary (its funny that the contract has final amount as line item 6 (3+4+5)) but Steve refused to acknowledge that and said, "Its just how its broken down!" I asked him if he had a legal obligation to disclose that I was paying for the alarm system on paperwork. He said that he wasn't. We normally build it in to the price which was grade a bologne! I left from there after 2 hours of haggling and being ganged up on by others. I will take this up with consumer protection department and bad business bureau and make sure they can't do it ever again to anybody else. Please be aware of what you're signing. Even if you've been at the dealership for 5 hours and worn out, get a cup of coffee, stretch out a bit, regroup yourself but make sure you read "each and every" piece of paper. If you make any verbal deals, make sure you get everything in writing from them. More
I went to Hudson Toyota to by a used car. My friend recommended me to Mario Diogo. Mario and Bill were very professional and extremely courteous. They knew what I wanted and set me up with a car that I recommended me to Mario Diogo. Mario and Bill were very professional and extremely courteous. They knew what I wanted and set me up with a car that I am happy with. Mario was very friendly and very helpful in making the right decision about which car was best for me. I would recommend this dealership and this salesman to everyone I know. I am very satisfied with my purchase at Hudson Toyota. More
I felt he work to make shore that we got what we came for. this was a frist time I I every went to a dealership and everyone I know would say they are just trying to sale you a car but I felt that he rea for. this was a frist time I I every went to a dealership and everyone I know would say they are just trying to sale you a car but I felt that he realy cared about what my family could aford and not and how much money he was going to make out of the deal. I would go there and buy again if william Gavira is there when my son is going to college I would shore buy a car from there. More
I went to buy a 2010 Rav 4. The sales representatives were very friendly and were ready to work with my budget and credit score range. there is nothing as satisfying as having a dealer to be able to LIS were very friendly and were ready to work with my budget and credit score range. there is nothing as satisfying as having a dealer to be able to LISTEN and ask HOW CAN WE MAKE IT POSSIBLE FOR YOU TO BUY THE VEHICLE THAT YOU WANT. It took some consultations and couple of changes here and there. But at the end I got the car at a better price that I had anticipated. They were friendly and displayed the understanding that it is the customer that drives the business. I was highly impressed and will surely recommend Hudson Toyota to any of my family or friends. More
AWESOME Experience! If you are looking for a Toyota buy it here. We worked with other dealers before this one and we were not treated like this. We stumbled on this dealership because they had a car in th it here. We worked with other dealers before this one and we were not treated like this. We stumbled on this dealership because they had a car in the color I really wanted. We started talking with these folks and in half a day got the car I wanted, in the color I wanted, with the dealer installed options I wanted, at a price I wanted. I went home with the car that night! I'm so impressed and amazed. Very professional, respectful, straight shooters, no games, no hassles. I will be a repeat customer at this dealership for sure! These guys are great to work with. If I had a complaint it would be I wish they were located closer to where I live. The long drive was so worth it! This is the dealership by which all others should be measured. More