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Hudson Toyota
Jersey City, NJ
612 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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612 Reviews of Hudson Toyota
January 02, 2012
This is by far the worst car buying experience. I initially contacted this dealer regarding a Honda CR-V. Shelley, the internet sales person, scheduled a test drive for me. She said that I would me initially contacted this dealer regarding a Honda CR-V. Shelley, the internet sales person, scheduled a test drive for me. She said that I would meet Juan García. From that moment on, in the next couple of days (new year's eve and Jan 1st), I got about 10 calls or so -reminding me of the appointment. When I finally went in on Jan 2nd, there was no Juan García, but Joseline. She seemed not to know the CRV. We first walked around the lot for 15 minutes (30 degrees outside). We then drove around and never found the cars. She didn't even give me other options. We spent about 45 minutes going around the lot and she found nothing to show me -not even an option! I obviously left. Bought the car 2 hrs later at a dealership in Brooklyn. Thanks for wasting my time Hudson Toyota. More
by lunafilms
Employees Worked With
Joseline, Juan García, Shelley
December 27, 2011
This was my first experience buying a new car on my own and everyone at Hudson Toyota made me feel very comfortable. Warren Lustig and his team went out of their way to accommodate me. I have been to oth and everyone at Hudson Toyota made me feel very comfortable. Warren Lustig and his team went out of their way to accommodate me. I have been to other Toyota dealers in NJ and none of them compare to the quality of service that I received at Hudson Toyota. I will highly recommend Hudson Toyota to all of my friends and family. More
by Colleenie302
Employees Worked With
Warren Lustig
December 19, 2011
I have been leasing new cars from hudson Toyota for the past 20 years and I have been dealing with salesman John Gutierrez for 10 years he has alway been a top of the line sales person he is always kind an past 20 years and I have been dealing with salesman John Gutierrez for 10 years he has alway been a top of the line sales person he is always kind and respectful . He has always bent over backwards to fulfill my needs and exceeds in getting me in my price range. John is extremely knowledgable of all the features of all makes and models of cars Toyota has to offer. He also goes out of his way to call me at home to see if I am happy with my new car. John is an outstanding human being and salesperson. More
by Richvenezia
Employees Worked With
John Gutierrez
December 16, 2011
Yesterday, 12/15/11, My son brought my 2010 Corolla for its due 30,000 mile maintenance. Its odometer read 30,657. We also reported some noise at the breaks. The technitian calls me when the job is fin its due 30,000 mile maintenance. Its odometer read 30,657. We also reported some noise at the breaks. The technitian calls me when the job is finished and tells me the job costs $725,17. I request the breakdown of the cost. He tells me that the oil was changed, the breaks were replaced and additional "recommendations" were performed. I asked him about the 30,000 miles maintenance job and he tells me that he didn't do it. These are the recommendations that he did: Job 4: Body Electrical: 27.90 Job 5: Body Elec cconcern: 31.50 Job 6: Throtle body service: 99.95 Job 7: Fuel Injector service 125,87 Job 8: A/C Cabin Filter: 69.95 Job 9: Rear Brake Svc: 69.95 My car is one year old and I don't think I needed those recommendations. In total, this is what I get: Total Parts: $177.34 Total Labor: $598.08 And no 30,000 mile maintenance. I requested to speak to the manager, the tech tells me he is the manager, he starts getting loud in front of my son. I give in, pay for the service and here I am. Respectfully, Pablo More
by pabloa210
Employees Worked With
Ernest Wan
November 28, 2011
I had a wonderful experience at Toyota in Jersey City. I was in a very difficult situation and my salesman Emmanuel was very patient and williing to do as much as he can to help me out.I am very satified wi was in a very difficult situation and my salesman Emmanuel was very patient and williing to do as much as he can to help me out.I am very satified with the experience and my purchase. More
by bnestico
Employees Worked With
Emmanuel Adadevoh
September 28, 2011
Hudson Toyota made me feel like family, this is my 3rd time purchasing a automobile at Hudson Toyota, I highly recommend this dealership to friends and family. The staff answered all my questions and ther time purchasing a automobile at Hudson Toyota, I highly recommend this dealership to friends and family. The staff answered all my questions and there no surprises at closing, the team got me out of there in 1 hr. If it wasn't for the team i won't purchase a car there, great job guys!!! yours truly a happy satisfy customer More
by David SAMSUNG
Employees Worked With
Juan Garcia, Martina Quezada, John Kim
September 15, 2011
This was my best expirience so for was toyata. I have been a customer for over 7 years. Cesar was the best salesman I have ever had the pleasure to work with, He knew my needs and work hard to achieve th been a customer for over 7 years. Cesar was the best salesman I have ever had the pleasure to work with, He knew my needs and work hard to achieve this for me. I can assure you that when the time comes i will buy another car from him again.Cesar "YOU ROCK DUDE". More
by juannestor
Employees Worked With
Cesar A. Ronquillo
September 12, 2011
After he sales me the car , He never answer the phone to resolve my delays with my plate . I do not recommend this salesman . Is't the way that dealers works? to resolve my delays with my plate . I do not recommend this salesman . Is't the way that dealers works? More
by cubanosoy50
Employees Worked With
Elvis Lopez
September 10, 2011
I visited this dealership because of it location, inventory, website and reviews from other customers. Based on those reviews, I dealt strictly with Cesar R. Cesar was warm, friendly, and he took the inventory, website and reviews from other customers. Based on those reviews, I dealt strictly with Cesar R. Cesar was warm, friendly, and he took the time to know me as a both a person and consumer. Cesar was patient with me although I took quite a bit of time (almost a year) deciding on when to purchase my vehicle. Once I finally made my purchase, Cesar stayed with me for hours after the dealership closed until almost midnight while my new vehicle was prepped and detailed to take home! I would purchase another car from this dealership. Since I live out of state, I can't come in for regular service, but will stop by if possible when in the area. The service area is modern and very spacious. More
by ndarden
Employees Worked With
Cesar Ronquillo
September 10, 2011
This is the second time we came back to Mario Diogo at Toyota to purchase our car. He is an excellent salesman. He was very polite, explained everything; knowledgeable. I would definitely recommend my Toyota to purchase our car. He is an excellent salesman. He was very polite, explained everything; knowledgeable. I would definitely recommend my family and friends to go to this dealership. More
by JPissott
Employees Worked With
Mario Diogo
