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Hudson Toyota
Jersey City, NJ
615 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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615 Reviews of Hudson Toyota
June 27, 2012
I recently went to Hudson Toyota because my lease is due to expire on my 2009 Higlander. I was called and told by Hudson Toyota ( the dealer where I leased the car originally) that I needed to bring the car to expire on my 2009 Higlander. I was called and told by Hudson Toyota ( the dealer where I leased the car originally) that I needed to bring the car to them for an end of lease inspection. When I asked why they don't have a representative come to my home to inspect the car prior to the end of lease return like every other car manufacturer does, I was told by Hudson Toyota that this is the way that they work. When I arrived at the dealer I went to the front desk. The receptionist was flirting with another man so I was forced to stand there and wait for her to finish. After several minutes, she looked at me with an annoyed attitude and asked what I needed. When I said I was here for an end of lease inspection, she told me to go to the service desk in back. When I went to the service desk in back, they told me I needed to go to talk to the receptionist at the front. After this I told the service person I want to speak to someone and they had a salesman come see me. He then pointed me to another woman. This woman then went into the office and told Muhammed Manzoo that I was here to return my car because my lease was over. I then proceeded to correct them and tell tham that I was not here to return my car, but to have the end of lease inspection. Muhammad told me they don't do this and I shouldn't be here for that. I need to call Toyota financial. After being told many times on the phone by his office that I had this appointment to come in for the inspection that is 2 hours from my house, I said it is now his responsibility to clear this matter up. He then told me to f*** off and get the f*** out of the showroom. when I asked him his name he initially wouldn't tell me. He then said his name was Mo. I asked Mo what? He replied Mo Money while getting right in my face. He then again told me to get the f*** out of the the showroom if I don't like his answer. I then asked for his card which is how I got his name. I will never again buy a toyota and I will tell everyone I know about this experience to make sure they also at least never go to hudson toyota. More
by brianbenson
Employees Worked With
Muhammed Manzoor
June 23, 2012
Though I Didnt get the right numbers - price and monthly payment that I am expecting and with no instruction manual and floor mats in the car. still I am happy and willing to introduce them to all my friend payment that I am expecting and with no instruction manual and floor mats in the car. still I am happy and willing to introduce them to all my friends and relatives. More
by alrod42003
Employees Worked With
Ed Mendez
June 18, 2012
My recent experience with them was excellent. Particularly Willy (William Gaviria) helped me so patiently explaining all options I had and make a right decision. Of course all dealerships work fo Particularly Willy (William Gaviria) helped me so patiently explaining all options I had and make a right decision. Of course all dealerships work for profit, but I do feel that I got a better deal here. More
by mageshmari
Employees Worked With
William Gaviria
May 29, 2012
I would like to thank Mr.Alan Ewards for his help and finding me a new car, very friendly and helpful and patient,,,, thank you again and i will enjoy my car! Mrs. Matera-Razzoli finding me a new car, very friendly and helpful and patient,,,, thank you again and i will enjoy my car! Mrs. Matera-Razzoli More
by giana
Employees Worked With
Mr. Alan Edwards
May 23, 2012
I Recommend Edwar Guzman the best seller at Hudson I Recommend Edwar Guzman the best seller at Hudson Toyota. Outstanding customer services,VERY helpful and we are very happy with our new car.good PRI I Recommend Edwar Guzman the best seller at Hudson Toyota. Outstanding customer services,VERY helpful and we are very happy with our new car.good PRICE and very GOOD APR More
by julidanica
Employees Worked With
EDWAR GUZMAN
May 14, 2012
Two weeks ago, I had the great pleasure of visiting Hudson Toyota in Jersey city. This experience really swept me off my feet. The customer service I experienced with Mr. Irfan Khan was exceptional. Hudson Toyota in Jersey city. This experience really swept me off my feet. The customer service I experienced with Mr. Irfan Khan was exceptional. I have been to many other dealers and there was no comparison. Hudson Toyota is the epitome of excellence when it comes to customer service, and the role of Mr. Irfan Khan really convinced me that people can still be treated with dignity and respect. I would also like to mention dealing with Mr. Thomas Rivers was very positive, he worked with Mr. Khan to ensure that I was thoroughly satisfied with my decision and purchase. Please ensure that they receive this review. They really need to know how great of an impression a came away with this dealership. Before closing, I would like to once again thank Mr. Khan for making my experience positively outstanding. Very satisfied customer, Ruperto Johnson More
by ruperto johnson
Employees Worked With
Irfan Khan
May 10, 2012
He was very polite, time efficient & had great customer service skills. I will recommend Hudson Toyota to all my friends , because of Mario diogo: I was in good hands! customer service skills. I will recommend Hudson Toyota to all my friends , because of Mario diogo: I was in good hands! More
by Avaldora
Employees Worked With
Mario diogo
May 09, 2012
This is the best Toyota dealership I have shopped in for new Toyota cars. All staff are very professional and friendly. The service department is excellent. I would highly recommend this dealership to e new Toyota cars. All staff are very professional and friendly. The service department is excellent. I would highly recommend this dealership to everyone and will be back again soon. More
by boylanballybay
Employees Worked With
Ted Giovanniello, Mario (Sales)
April 30, 2012
As a first time buyer I was skeptical of purchasing a vehicle at a dealership. I have seen and heard lots of horror stories about car dealership and their customer service. Hudson Toyota has proven tha vehicle at a dealership. I have seen and heard lots of horror stories about car dealership and their customer service. Hudson Toyota has proven that there is an exception and that they are the exception. . The customer service was exceptional, and the facility had a relaxed atmosphere. When I first arrived for my 4pm appointment I was greeted by a wonderful Sales Representative by the name of Jonathan who showed my driver where to park. I told Jonathon that I had an appointment with Mr. Qulzam Zaman. He took me inside the facility when Mr. Qulzam Zaman was waiting at the reception area. I was introduced to Mr. Zaman with a friendly hand shake and a pleasant “have a nice day” from Jonathan. Mr. Zaman (sales rep) and Mr. Micheal Dean (Business Manager) were very professional, efficient and knowledgeable through the entire process of looking at vehicles and filling out paper work. I would recommend them to all of my friends and family members. More
by acuffy
Employees Worked With
Qulzam Zaman - Michael Dean
April 10, 2012
At first i thought i was going to be treated just like anyone else.But then the salesmam Mario Diogo made me feel very confortable by explaining different cars to me and the available choices... that was anyone else.But then the salesmam Mario Diogo made me feel very confortable by explaining different cars to me and the available choices... that was definitely grea!!! i will recommend Hudson Toyota to all my family and friends Maurizio Siano... More
by westfield311
Employees Worked With
mario diogo
