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Hudson Toyota

Jersey City, NJ

4.8
630 Reviews

599 Route 440 South

Jersey City, NJ

07305

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630 Reviews of Hudson Toyota

May 08, 2013

I had a great experience at Hudon Toyota. Your salesperson Johanny Ramos is a professional caring person. She was very attentive to our needs and very patient. She made sure that we chose what we More

by rvp0607
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johanny Ramos
May 02, 2013

Sparks, and smoke emitted from the rear view mirror of a brand new 2012 Camry leased Dec. 12. Mirror(linked to a dealer installed rear view camera) replaced by dealer to no avail. Clear fire hazard and a so More

by Camry_12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Juan Garcia, Rich, Robert
April 27, 2013

Thank you to Chris Pena for all his help. Very professional and knowledgable. Second time leasing a vehicle from this deal ship and Chris definitely went out of his way to make the process smooth. More

by zzara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Pena
April 24, 2013

I would like to acknowledge salesman Michael Rafuls for making my new car purchase so rewarding and satisfying. He was extremely helpful , courteous and most of all TRUTHFUL. After previously buying Toyot More

by wbslas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Rafuls
April 21, 2013

Shahzad Hashmi, Sales and Leasing Consultant Joey Shahzad Hashmi, Sales and Leasing Consultant Joey Bermudez, Finance Manager These 2 staff members at Hudson Toyota made my purchase experience ver More

by EdwinLopez
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shahzad Hashmi, Joey Bermudez
April 05, 2013

I have been to this dealer a couple of times last year. They ask you right off the bat if you will buy. No browsing allowed. Even after talking to the manager. I won't be caught DEAD in this dealership. More

by erickrenzo12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't know the name
Apr 10, 2013 -

Hudson Toyota responded

Erickrenzo12 As per our personal conversation, you mentioned this was an incident that happened 1 1/2 years ago. You came in the dealership and you made it clear you were not ready to purchase and you just wanted to browse. It is true when you come into our dealership we ask for specific items such as name, driver’s license and the type of car you are interested in. We do this for two reasons. One is track how you entered into our dealership. This is important marketing information we utilize to see if we are advertising in the correct manor. The other is to assure us you are legally able to test drive one of our cars. I do apologize if any of this was not parlayed to you correctly or if it offended you in any way. This is a typical practice of all dealerships. In the future given the opportunity, I am certain you would have the truly exceptional experience we strive for with every customer. If I can ever be of assistance please feel free to contact me again directly at 201-324-2037 Clarice Miller Customer Relations Manager

March 15, 2013

These guys were cut and to the point and made buying my tundra very easy and smooth and I walked out of there not feeling taken advantage of like i have in the past when buying a vehicle from other places. More

by gspotter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
mario diogo
February 17, 2013

Efficient, frank and honest dealership. I went here to buy a used Scion tc and after some bad dealer experiences at other places, this dealership was surprisingly great! My helper Chris Pena went out of More

by sidnskid
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Pena
February 09, 2013

I bought a Toyota Sequia 10 years ago from Hudson Toyota, and knew wanted to go back when I was ready to trade in my car. I purchased a Toyota Highlander from Mario. He was knowledgeable about the car and wa More

by LyndaPerel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Diogo & Warren Lustig
Feb 12, 2013 -

Hudson Toyota responded

That’s great Mrs. Perel it seems based on your response the truly exceptional service we aim to deliver to every sales and service customer is exactly what you received. We appreciate you taking the time to acknowledge our efforts. I will forward your feed back to the general manager to make sure that Mario and Warren get the acknowledgement they deserve for a job well done. We appreciate your business and look forward to a continued relationship

January 22, 2013

Too bad there no such rating option as "pathetic", "deceptive" or "horrific". "Very bad" is no where close to my experience of deccption that I experienced. Was promised that if I refer More

by mezeatu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tayo
Apr 23, 2013 -

mezeatu responded

After I left this review, I was contacted by Hudson Toyota. Again they requested for my Driving License, this time, I went into the office by myself and gave them my Driving License. And I never heard from them EVER. Incredible group of people.

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