
Hudson Toyota
Jersey City, NJ
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630 Reviews of Hudson Toyota
I had a great experience at Hudon Toyota. Your salesperson Johanny Ramos is a professional caring person. She was very attentive to our needs and very patient. She made sure that we chose what we salesperson Johanny Ramos is a professional caring person. She was very attentive to our needs and very patient. She made sure that we chose what we wanted. She has great work ethics, professional but at the same time friendly. If the highest number would had been a 10, I would have given a 10. I am very happy with my purchas. More
Sparks, and smoke emitted from the rear view mirror of a brand new 2012 Camry leased Dec. 12. Mirror(linked to a dealer installed rear view camera) replaced by dealer to no avail. Clear fire hazard and a so brand new 2012 Camry leased Dec. 12. Mirror(linked to a dealer installed rear view camera) replaced by dealer to no avail. Clear fire hazard and a somewhat frightening experience each of the 3 times this happened. Incomprehensible, ho-hum attitude by dealer, offering to examine/replace mirror each time, as if we were discussing a minor malfunction. Finally, a sales GM offered to take the rearview camera out entirely and refund the cost of the mirror?! As a customer I want a backup camera, period. I also want the camera attached to a mirror that doesn't threaten to burn down my family, period. Dont go telling me that because you're unable to set things right, the customer has to forgo their requirements. Finally, new mirror attached that still doesnt function as required, but at least hasn't combusted in the 24 hours I've used the vehicle. Even if the problem is eventually resolved(which it isn't), an enormous amount of time(running into weeks without the use of my paid-for car) and energy of mine has been expended for no fault of mine. I've had to deal with a safety hazard sold to me by this dealership. What century do these people live in, thinking that that doesnt count? Dealer acts surprised that I'm assuming something wrong with the car itself. Expect that their replacing mirror should be enough! No one has had the decency to even apologize. No compensation offered for inflicting this on a customer. Behavior resembles that of a non professional, cut-throat sales operation. Didnt expect this from a Toyota franchisee, especially since I've been a genuinely satisfied Hudson Toyota customer 2009-2013 until these revelatory series of incidents. *Never* again. More
Thank you to Chris Pena for all his help. Very professional and knowledgable. Second time leasing a vehicle from this deal ship and Chris definitely went out of his way to make the process smooth. professional and knowledgable. Second time leasing a vehicle from this deal ship and Chris definitely went out of his way to make the process smooth. I definitely recommend him because he is one of the best there and respect his customers needs. More
I would like to acknowledge salesman Michael Rafuls for making my new car purchase so rewarding and satisfying. He was extremely helpful , courteous and most of all TRUTHFUL. After previously buying Toyot making my new car purchase so rewarding and satisfying. He was extremely helpful , courteous and most of all TRUTHFUL. After previously buying Toyotas from two different dealerships and feeling very apprehensive going into Hudson Toyota Michael made the experience very satisfying. I actually came to the showroom with my wife to browse.....I already owned a 2011 model and not ready to buy new. Michael convinced us we would appreciate the new look of the 2013 RAV 4 AND TOOK US FOR A TEST RIDE. He spent all the time we needed to ask questions and showed us the benefits of trading in our car. THANK YOU MICHAEL, we are so pleased with our new purchase we are telling relatives and friends to look you up at Hudson Toyota. More
Shahzad Hashmi, Sales and Leasing Consultant Joey Shahzad Hashmi, Sales and Leasing Consultant Joey Bermudez, Finance Manager These 2 staff members at Hudson Toyota made my purchase experience ver Shahzad Hashmi, Sales and Leasing Consultant Joey Bermudez, Finance Manager These 2 staff members at Hudson Toyota made my purchase experience very stress-free and positive. Both went above and beyond of what I expected, getting me the best possible deal and taking the time to explain all of the terms of the sale and warranties that came with my new vehicle. I would definitely recommend Hudson Toyota to my family and friends do business with them in the future. More
I have been to this dealer a couple of times last year. They ask you right off the bat if you will buy. No browsing allowed. Even after talking to the manager. I won't be caught DEAD in this dealership. They ask you right off the bat if you will buy. No browsing allowed. Even after talking to the manager. I won't be caught DEAD in this dealership. UPDATE - To respond to Clarice, below, I GUESS IT IS A REQUIREMENT TO HAVE AN "EMAIL ADDRESS" TO TEST DRIVE A CAR. That was the "ONLY" info I DID NOT WANT TO GIVE. (DON'T TRY TO CLARIFY MY RATING. DEAL WITH YOUR BAD SERVICE.) THANK YOU. More
These guys were cut and to the point and made buying my tundra very easy and smooth and I walked out of there not feeling taken advantage of like i have in the past when buying a vehicle from other places. tundra very easy and smooth and I walked out of there not feeling taken advantage of like i have in the past when buying a vehicle from other places.I couldnt be happier with my purchase. More
Efficient, frank and honest dealership. I went here to buy a used Scion tc and after some bad dealer experiences at other places, this dealership was surprisingly great! My helper Chris Pena went out of buy a used Scion tc and after some bad dealer experiences at other places, this dealership was surprisingly great! My helper Chris Pena went out of his way to accommodate any additional requests and questions I had. He even followed up later to make sure everything was alright and whether I was happy with the car. More
I bought a Toyota Sequia 10 years ago from Hudson Toyota, and knew wanted to go back when I was ready to trade in my car. I purchased a Toyota Highlander from Mario. He was knowledgeable about the car and wa and knew wanted to go back when I was ready to trade in my car. I purchased a Toyota Highlander from Mario. He was knowledgeable about the car and was pleasant to deal with. He even followed up to see if I had any questions about my vehicle. Warren Lustig was also a pleasure to work with. They were both helpful and dealing with Hudson Toyota was a wonderful experience More
Too bad there no such rating option as "pathetic", "deceptive" or "horrific". "Very bad" is no where close to my experience of deccption that I experienced. Was promised that if I refer "pathetic", "deceptive" or "horrific". "Very bad" is no where close to my experience of deccption that I experienced. Was promised that if I referred a new customer who actually buys a new vehicle, that I would have a $100 award. Indeed I travelled from south Jersey to bring a friend (though the friend lives in Jersey City). She bought a 2012 Rav 4. Since July I have been asking for this $100 from Tayo and have been given more than sufficient run-around. I gave my Driving Licence the same day my friend purchased the Rav 4, waited till Nov. Contacted Tayo again in Nov, and severally in December. He asked me to fax over my Driving licence again. I did. He claimed it wasn't clear. I scanned and emailed it with the email address he provided me with. Still he claimed it wasn't clear enough. $100 may be too small, and I know I have invested time worth 10 times that amount, but I am making these last effort to confirm that this is the level of integrity of Hudson Toyota. Or to be proven otherwise. So far, the experience is not "Very bad" but "HORRIFIC, at least seems "DECEPTIVE". I have also made phone calls and left messages to the lady that takes care of "customers' satsifaction. I did not get any phone call back. So far, I have not seen anything to show me that this practice is not endemic. More