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Hudson Toyota

Jersey City, NJ

4.8
615 Reviews

599 Route 440 South

Jersey City, NJ

07305

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615 Reviews of Hudson Toyota

April 05, 2013

I have been to this dealer a couple of times last year. They ask you right off the bat if you will buy. No browsing allowed. Even after talking to the manager. I won't be caught DEAD in this dealership. More

by erickrenzo12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't know the name
Apr 10, 2013 -

Hudson Toyota responded

Erickrenzo12 As per our personal conversation, you mentioned this was an incident that happened 1 1/2 years ago. You came in the dealership and you made it clear you were not ready to purchase and you just wanted to browse. It is true when you come into our dealership we ask for specific items such as name, driver’s license and the type of car you are interested in. We do this for two reasons. One is track how you entered into our dealership. This is important marketing information we utilize to see if we are advertising in the correct manor. The other is to assure us you are legally able to test drive one of our cars. I do apologize if any of this was not parlayed to you correctly or if it offended you in any way. This is a typical practice of all dealerships. In the future given the opportunity, I am certain you would have the truly exceptional experience we strive for with every customer. If I can ever be of assistance please feel free to contact me again directly at 201-324-2037 Clarice Miller Customer Relations Manager

March 15, 2013

These guys were cut and to the point and made buying my tundra very easy and smooth and I walked out of there not feeling taken advantage of like i have in the past when buying a vehicle from other places. More

by gspotter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
mario diogo
February 17, 2013

Efficient, frank and honest dealership. I went here to buy a used Scion tc and after some bad dealer experiences at other places, this dealership was surprisingly great! My helper Chris Pena went out of More

by sidnskid
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Pena
February 09, 2013

I bought a Toyota Sequia 10 years ago from Hudson Toyota, and knew wanted to go back when I was ready to trade in my car. I purchased a Toyota Highlander from Mario. He was knowledgeable about the car and wa More

by LyndaPerel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Diogo & Warren Lustig
Feb 12, 2013 -

Hudson Toyota responded

That’s great Mrs. Perel it seems based on your response the truly exceptional service we aim to deliver to every sales and service customer is exactly what you received. We appreciate you taking the time to acknowledge our efforts. I will forward your feed back to the general manager to make sure that Mario and Warren get the acknowledgement they deserve for a job well done. We appreciate your business and look forward to a continued relationship

January 22, 2013

Too bad there no such rating option as "pathetic", "deceptive" or "horrific". "Very bad" is no where close to my experience of deccption that I experienced. Was promised that if I refer More

by mezeatu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tayo
Apr 23, 2013 -

mezeatu responded

After I left this review, I was contacted by Hudson Toyota. Again they requested for my Driving License, this time, I went into the office by myself and gave them my Driving License. And I never heard from them EVER. Incredible group of people.

January 08, 2013

Cesar A Ronquillo excellent salesman he had so much Cesar A Ronquillo excellent salesman he had so much patience and took the time Of explaining my monthly payments different ways. He really made my More

by sampsca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesar A Ronquillo
December 29, 2012

I brought my Prius for maintenance on Friday. Even though I was late for my appointment, Edwar patiently listened to my litany of lists of check points, and went over each one of them, one at a time, More

by ralum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwar Guzman
December 29, 2012

Simply put, great customer service, Would highly recomend him to family and friends. He took the time to show me several vehicles, explained the difference and actually helped me make my choice. More

by esibaby1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Diogo
December 17, 2012

When I first purchased my Certified 2010 Camry from your dealership I was very upset and dissatisfied because it had problems. It was missing the master key, also missing was the CVR console box hole cover More

by Vicky.Vasiliki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwar Guzman, Tony Vasquez, Tom Rivers, Bill Pirzada
December 15, 2012

Tung was an awesome salesman. He carefully explained Tung was an awesome salesman. He carefully explained details about my camry and was very helpful in answering all of my questions. Really professiona More

by amohamed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tung Nguyen
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