Back

Horne Mazda

Tempe, AZ

3.6
220 Reviews

7777 South Test Drive

Tempe, AZ

85284

Directions

By Type

220 Reviews of Horne Mazda

May 29, 2015

Best Dealership Experience Coming to this dealership was the best desicion we could have made when purchasing a vehicle. This dealership is a cut above the rest offering stupend More

by adamrmedia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Ortega
May 28, 2015

hands down best around !! Bobby was courteous, very imformative and didn't play games. Salesmanship at its best ! Brought a Mazda 3 grand touring was instantly impressed, Mazda More

by MPIII
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Ortega
May 28, 2015

Excellent Sales and Service We have been very happy with our purchase of a 2015 Mazda CX-5 from More Mazda. The sales process was relaxed and professional. I felt that the sale More

by AZWebcasting
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry, Don't Recall Sales person's name, Noy Converse, Bobby Ortega
May 28, 2015

Exceptional customer service Both Phil and Brett went out of their way to make me happy. I feel bad that I made them stay after closing. They never tried to pressure me and the More

by kimok29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 28, 2015

The Best Buying and Servicing Experience! We inherited More Mazda, when another dealership decided not to repair Mazdas any longer. From the very minute we had our first service appointment, More

by AudreyJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Macey
May 28, 2015

Good buying experience Bobby, Phil, and Howard were great. Bobby was very thorough and patient when showing me how all the features of my new car worked. He answered ALL my More

by janet5
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Ortega
May 27, 2015

Best Mazda Dealership Arouns Not only are the salesmen not sleezy the men in the service department are great too! My husband and I have bought 2 different mazdas from more Mazd More

by jbennett4191
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Hilgendorf
May 27, 2015

Happy customer The sales people treated me with respect. Gave me a great deal on my purchase and trade in . They went over the operating of the vehicle and made easy More

by Jeff A.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Hilgendorf
May 27, 2015

Would Not Recommend-Terrible Experience Complete garbage. Sold me a car, then turned around and took it back. Could not wait 48 hours for my staffing agency to provide a pay stub, sent me th More

by arizonanative
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
May 28, 2015 -

arizonanative responded

I spoke with your manager the night I returned the car to you, and the manager seemed less than sympathetic, and frankly did not care. You're right, it ISN'T normal practice for any customer service field to treat someone the way that I was treated. I was going to go elsewhere after being screamed at on the sales floor over your advertisement mistake, yet the man in charge of the online marketing offered me a deal for how sorry that he was for what took place. Out of his own paycheck he paid for tint, a full tank of gas, and defogging of the headlights, so I stayed for the deal. My car wasn't ready on time, the fluids were NOT flushed, despite watching it get washed in the back where customers normally don't go, and fluids are supposedly changed. When I explained that I needed to wait for my pay stubs from my staffing agency, it seemed everyone at the dealership became involved, telling me that if I didn't return the car right away, your dealership was coming to take it. Terrible experience. Still, would not recommend.

May 27, 2015

great experience I bought a new 2015 Mazda 3 hatchback in October 2014. I had an easy experience working with More Mazda. They were helpful and informative and helped More

by roseb57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes